Leonardo Hotel Chester
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Summary of reviewsLeonardo Hotel Chester garners high praise across various aspects, making it a standout accommodation choice in Chester. The hotel's prime location in the city center is a major highlight, offering guests convenient access to popular tourist attractions, shops, bars, restaurants and historic sites. Its proximity to multiple car parks, including the notably mentioned Pepper St car park, adds to its appeal. The setting allows for easy exploration of Chester, Liverpool and Manchester, blending a vibrant city atmosphere with a tranquil environment.
The breakfast experience at the hotel is highly regarded with guests appreciating the quality, variety and presentation of the offerings. The buffet breakfast is frequently described as plentiful, delicious and well-organized with friendly staff adding to the overall positive experience. Specific dietary requirements, such as gluten-free and vegan options, are well-catered for.
While the dinner scene has some areas for improvement, particularly concerning menu variety and pricing, most guests enjoy the food quality and presentation. The restaurant and bar area, praised for its welcoming ambiance and friendly service, provide a generally enjoyable dining experience.
Rooms at Leonardo Hotel Chester are consistently described as clean, modern and spacious. Guests appreciate the contemporary decor, comfortable beds and useful amenities like large TVs and tea/coffee facilities. Soundproofing and blackout curtains ensure a restful stay, although there are occasional mentions of temperature control issues.
Cleanliness is a strong point with the hotel maintaining a high standard in all areas. Guests frequently describe the spaces as spotless and well-maintained, contributing to a pleasant and hygienic environment.
The staff at Leonardo Hotel Chester are commended for their friendliness, professionalism and attentiveness. From reception to housekeeping, the staff go out of their way to enhance the guest experience, making visitors feel welcomed and cared for.
Free Wi-Fi at the hotel receives generally positive feedback for its reliability and speed, despite occasional connectivity issues. The gym facilities also meet expectations with guests appreciating the well-equipped and well-maintained fitness center.
For families, the hotel is a popular choice due to its spacious and child-friendly accommodations, value-adding policies like free meals for kids under 12 and supportive staff. The central location and modern amenities make it convenient for family sightseeing and activities.
The beds at the Leonardo Hotel Chester earn high marks for comfort with many guests praising the quality and size of the beds. Most find the sleeping experience luxurious and restful, contributing significantly to their overall satisfaction.
As a four-star hotel, the Leonardo Hotel Chester often exceeds expectations. Guests highlight its chic decor, well-maintained facilities and exceptional service, often likening it to a five-star experience. The hotel combines luxury with practicality, making it suitable for various types of travelers and consistently delivers great value for money, leaving guests highly satisfied with their stay.
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The breakfast experience at the hotel is highly regarded with guests appreciating the quality, variety and presentation of the offerings. The buffet breakfast is frequently described as plentiful, delicious and well-organized with friendly staff adding to the overall positive experience. Specific dietary requirements, such as gluten-free and vegan options, are well-catered for.
While the dinner scene has some areas for improvement, particularly concerning menu variety and pricing, most guests enjoy the food quality and presentation. The restaurant and bar area, praised for its welcoming ambiance and friendly service, provide a generally enjoyable dining experience.
Rooms at Leonardo Hotel Chester are consistently described as clean, modern and spacious. Guests appreciate the contemporary decor, comfortable beds and useful amenities like large TVs and tea/coffee facilities. Soundproofing and blackout curtains ensure a restful stay, although there are occasional mentions of temperature control issues.
Cleanliness is a strong point with the hotel maintaining a high standard in all areas. Guests frequently describe the spaces as spotless and well-maintained, contributing to a pleasant and hygienic environment.
The staff at Leonardo Hotel Chester are commended for their friendliness, professionalism and attentiveness. From reception to housekeeping, the staff go out of their way to enhance the guest experience, making visitors feel welcomed and cared for.
Free Wi-Fi at the hotel receives generally positive feedback for its reliability and speed, despite occasional connectivity issues. The gym facilities also meet expectations with guests appreciating the well-equipped and well-maintained fitness center.
For families, the hotel is a popular choice due to its spacious and child-friendly accommodations, value-adding policies like free meals for kids under 12 and supportive staff. The central location and modern amenities make it convenient for family sightseeing and activities.
The beds at the Leonardo Hotel Chester earn high marks for comfort with many guests praising the quality and size of the beds. Most find the sleeping experience luxurious and restful, contributing significantly to their overall satisfaction.
As a four-star hotel, the Leonardo Hotel Chester often exceeds expectations. Guests highlight its chic decor, well-maintained facilities and exceptional service, often likening it to a five-star experience. The hotel combines luxury with practicality, making it suitable for various types of travelers and consistently delivers great value for money, leaving guests highly satisfied with their stay.
Hotel Taking Steps Towards Sustainability
Leonardo Hotel Chester has been awarded the Gold Green Tourism Badge. It has implemented various eco-friendly initiatives, including energy-efficient lighting, robust water conservation measures, and comprehensive waste management programs. The hotel is committed to reducing its carbon footprint and promoting sustainable practices.
Accessible Hotel
Leonardo Hotel Chester is listed as an accessible hotel.
Hotel with Gym
Offers a fitness centre for guests to maintain their workout routine.
4-Star Hotel
This hotel offers air-conditioned rooms, a fitness centre, free WiFi, and a restaurant. It provides room service and a 24-hour front desk. The location is great, and the hotel is very clean.
Family Friendly Hotel
Guest Reviews
The Leonardo Hotel Chester enjoys consistent praise for its prime location in the heart of Chester. Guests appreciate its convenience, as it is centrally positioned near popular tourist attractions, shops, bars and restaurants. The hotel is lauded for being within walking distance of the city’s historic sites, main shopping areas and the charming riverfront. Visitors find the proximity to multiple car parks advantageous with Pepper St car park notably mentioned by several guests.
The hotel is described as ideal for exploring not just Chester but also nearby cities such as Liverpool and Manchester. Its central yet quiet setting allows guests to enjoy the vibrant city life without the typical urban noise. Reviewers particularly highlight the easy access to the Roman remains, Chester Racecourse and various entertainment spots.
In addition to its strategic location, the hotel is frequently mentioned for its cleanliness, modern facilities and comfortable rooms. Staff are commended for their friendliness and helpfulness, enhancing the overall guest experience. The Leonardo Hotel Chester stands out as a superb accommodation choice for anyone looking to fully immerse themselves in the offerings of this historic city.
The breakfast at Leonardo Hotel Chester has received overwhelmingly positive feedback from guests, highlighting the excellent quality and variety available. Many guests appreciated the wide range of both hot and cold options with items regularly refilled to ensure freshness. The buffet breakfast was particularly noted for being well-organized, plentiful and delicious with some praising the elaborate and lovely presentation. There were also commendations for the friendly and helpful staff, who contributed to an enjoyable breakfast experience.
Several guests found the breakfast to be of great value, considering the extensive selection of food items, including options for specific dietary requirements like gluten-free and vegan choices. The quality of the eggs, cooked-to-order by attentive chefs, received specific mention as a highlight for many.
However, a few reviews mentioned areas for improvement, such as the temperature of the food and limited variety on certain days. Some found the breakfast a bit overpriced, while others noted occasional issues like stale cereals or lack of alternative milk options. Despite these minor setbacks, the majority of guests had a very satisfying breakfast experience, describing it as fabulous, superb and even the best they have ever had.
Overall, the breakfast at Leonardo Hotel Chester is a significant hit with guests, offering a great start to the day in a delightful dining environment.
The dining experience at Leonardo Hotel Chester impresses many guests with great food, beautiful presentation and a comfortable dining area. The restaurant is praised as "great" and "gorgeous," with some standout mentions of excellent and amazing food. Guests appreciate the welcoming and friendly staff and note the chef's willingness to cook items upon request.
However, some aspects need improvement. The dinner menu is criticized for being limited, particularly for vegetarians and a few guests found their meals, including rare steak and chips, not up to par. Prices in the restaurant and bar are mentioned as high with a glass of wine costing £10.
The bar area, while aesthetically pleasing, has its drawbacks. Several reviews highlight limited stock and a lack of cocktails with a particular concern for the bar closing early and being too cold. Service in the bar also garnered mixed reactions with some slow service and unfriendliness reported.
Overall, despite a few areas for improvement, the majority of guests enjoyed their dining experiences at Leonardo Hotel Chester, appreciating the good quality of food and the inviting atmosphere of the bar and restaurant areas.
The reviews of the Leonardo Hotel Chester paint a predominantly positive picture of the rooms. Guests consistently noted the cleanliness with many describing the rooms as spotless and well-maintained. The rooms are also praised for being modern and spacious, equipped with good facilities like large TVs, fridges and tea/coffee making amenities. Soundproofing and blackout curtains seem to enhance the comfort, ensuring a quiet and restful stay.
Comfort is a recurring theme with many mentioning the beds as exceptionally comfortable and the rooms well-suited to business travelers. The spaciousness of the rooms is another frequently highlighted aspect with guests appreciating the ample space and modern decor.
While most feedback is favorable, some guests found the rooms a bit small or warm and there were occasional issues with temperature control and room cleanliness. Despite these minor drawbacks, the overall sentiment reflects a high standard of accommodation that meets or exceeds expectations, making it a recommended choice for travelers.
Staying at the Leonardo Hotel Chester promises a restful night's sleep, thanks to the overwhelmingly positive feedback regarding their beds. Numerous reviews highlight the bed comfort as top-notch with many declaring the beds as very comfortable or even describing them as super comfy. The size of the beds also garners favorable comments, often praised for being large and accommodating.
While there were occasional mentions of discomfort, such as hard pillows or mattresses that didn't meet expectations, the overall consensus is significantly positive. Guests frequently use terms like luxurious, lovely and even incredible to describe their sleeping experience, suggesting that the beds contribute greatly to an enjoyable stay.
From memory foam mattresses that are tall and comfy to good-quality bed linen and a clean, inviting bedroom environment, it’s evident that attention to detail in sleep quality is a strong suit of the Leonardo Hotel Chester. Even those who consider themselves picky sleepers have noted the exceptional comfort with some expressing that the beds felt like sleeping on a cloud or a marshmallow.
Despite a few instances of firmness issues, the general sentiment is that the hotel offers some of the most comfortable beds, ensuring guests leave well-rested and satisfied with their choice of accommodation.
Leonardo Hotel Chester consistently impresses guests with its exceptional cleanliness and modern aesthetic. The rooms and common areas are frequently described as spotless, fresh and comfortable, offering a pleasant and hygienic environment for all visitors. Many reviews highlight the immaculate condition of the entire hotel, from the sparkling bathrooms to the tidy bedrooms. Guests appreciate the contemporary design and well-maintained facilities, often noting that the cleaning staff do an impeccable job, making the hotel look and smell wonderful.
Despite occasional mentions of minor cleanliness issues such as dusty areas or unemptied bins, the general sentiment remains positive with reviews noting a high standard of cleanliness that rarely wavers. Friendly and accommodating staff further enhance the experience, ensuring a welcoming atmosphere for all.
While there are isolated comments about specific shortcomings, such as the need for bathroom repairs or the occasional presence of stray hairs, these do not overshadow the overwhelmingly positive feedback regarding the hotel's cleanliness. Leonardo Hotel Chester stands out as a clean, modern and well-kept establishment, making it a reliable choice for travelers seeking comfort and hygiene.
At Leonardo Hotel Chester, guests frequently highlight the commendable service provided by the hotel's staff. The recurring theme across reviews is the remarkable friendliness, helpfulness and professionalism of the employees. From the cheerful and accommodating receptionists to the efficient and attentive housekeeping and kitchen teams, the staff consistently make guests feel welcomed and cared for.
Lucia, in particular, is often praised for her politeness and capability at the reception. The general manager and other management figures are noted for going above and beyond to ensure a pleasant stay, offering good recommendations and personalized service. Many review mentions of specific staff members, like breakfast managers and waiters, underscore their efforts to accommodate dietary requirements and provide useful information, making guests' dining experiences enjoyable.
The overarching sentiment is one of warmth and attentiveness with staff members frequently going out of their way to meet guests' needs and create a welcoming environment. This consistent praise contributes significantly to the positive overall impression of the hotel, making it a preferred choice for those visiting Chester.
The Wi-Fi at Leonardo Hotel Chester generally receives positive feedback from guests with many noting it as free, reliable and fast. Some reviews highlight the convenience of being able to connect phones to the TV, though a few did experience minor issues with this feature. While most guests found the Wi-Fi to be good or decent, there were occasional reports of weak signals and connectivity dropouts. Overall, the Wi-Fi service is considered a positive aspect of the stay for most visitors, despite some variability in performance.
The gym at Leonardo Hotel Chester receives generally positive feedback from guests. Many appreciate the well-equipped fitness center and find the gym facilities to be in great condition. Regular gym users particularly note the convenience of having a 24-hour gym. Visitors describe the gym as nice and express satisfaction with the amenities available. Despite some isolated comments about the gym being unavailable or simply ok, overall, the fitness center at this hotel meets guests' expectations.
Leonardo Hotel Chester appears to be a well-regarded destination for families seeking a comfortable and convenient stay in Chester. The hotel offers various amenities that cater to families, making it an appealing choice for those traveling with children. The discounted pricing for children below 12 and the policy of allowing kids to eat free add considerable value for money.
The family-friendly atmosphere is highlighted by spacious rooms that accommodate multiple occupants, including special arrangements for families needing accessible rooms. The rooms are described as clean, decent-sized and equipped with modern entertainment options like Netflix, which is perfect for families enjoying downtime together. The hotel staff demonstrate attentiveness by helping with breakfast and making young guests feel special, which contributes to an overall positive experience.
The central location of the hotel is ideal for families with easy access to restaurants and sightseeing spots within walking distance. Despite minor issues such as noise in the hallways and the necessity to pay for parking, the family-oriented services and amenities make it a recommended choice for family stays.
In summary, Leonardo Hotel Chester offers great value for families with spacious and clean accommodations, child-friendly dining options and a supportive staff, ensuring a memorable and enjoyable stay for all family members.
The Leonardo Hotel Chester stands out as an exceptional choice, often described as exceeding its four-star rating. The hotel maintains a high standard of cleanliness and boasts a modern, chic decor that impresses guests. Its well-maintained facilities and comfortable beds ensure a restful stay, while the air-conditioned rooms offer a clean and contemporary feel. The hotel's location receives frequent commendations, cited as perfect for business travel and leisure alike. Guests consistently mention the great value, noting that the service and amenities often mirror those of a five-star establishment. The staff are described as amazing and friendly, contributing to the overall positive experience. The property combines luxury with practicality, making it suited for various types of travelers. From its trendy new look to the exceptional quality of service provided, the Leonardo Hotel Chester delivers an outstanding experience that represents great value for money and leaves guests very happy.
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Location
The hotel is described as ideal for exploring not just Chester but also nearby cities such as Liverpool and Manchester. Its central yet quiet setting allows guests to enjoy the vibrant city life without the typical urban noise. Reviewers particularly highlight the easy access to the Roman remains, Chester Racecourse and various entertainment spots.
In addition to its strategic location, the hotel is frequently mentioned for its cleanliness, modern facilities and comfortable rooms. Staff are commended for their friendliness and helpfulness, enhancing the overall guest experience. The Leonardo Hotel Chester stands out as a superb accommodation choice for anyone looking to fully immerse themselves in the offerings of this historic city.
Breakfast
Several guests found the breakfast to be of great value, considering the extensive selection of food items, including options for specific dietary requirements like gluten-free and vegan choices. The quality of the eggs, cooked-to-order by attentive chefs, received specific mention as a highlight for many.
However, a few reviews mentioned areas for improvement, such as the temperature of the food and limited variety on certain days. Some found the breakfast a bit overpriced, while others noted occasional issues like stale cereals or lack of alternative milk options. Despite these minor setbacks, the majority of guests had a very satisfying breakfast experience, describing it as fabulous, superb and even the best they have ever had.
Overall, the breakfast at Leonardo Hotel Chester is a significant hit with guests, offering a great start to the day in a delightful dining environment.
Dinner
However, some aspects need improvement. The dinner menu is criticized for being limited, particularly for vegetarians and a few guests found their meals, including rare steak and chips, not up to par. Prices in the restaurant and bar are mentioned as high with a glass of wine costing £10.
The bar area, while aesthetically pleasing, has its drawbacks. Several reviews highlight limited stock and a lack of cocktails with a particular concern for the bar closing early and being too cold. Service in the bar also garnered mixed reactions with some slow service and unfriendliness reported.
Overall, despite a few areas for improvement, the majority of guests enjoyed their dining experiences at Leonardo Hotel Chester, appreciating the good quality of food and the inviting atmosphere of the bar and restaurant areas.
Rooms
Comfort is a recurring theme with many mentioning the beds as exceptionally comfortable and the rooms well-suited to business travelers. The spaciousness of the rooms is another frequently highlighted aspect with guests appreciating the ample space and modern decor.
While most feedback is favorable, some guests found the rooms a bit small or warm and there were occasional issues with temperature control and room cleanliness. Despite these minor drawbacks, the overall sentiment reflects a high standard of accommodation that meets or exceeds expectations, making it a recommended choice for travelers.
Beds
While there were occasional mentions of discomfort, such as hard pillows or mattresses that didn't meet expectations, the overall consensus is significantly positive. Guests frequently use terms like luxurious, lovely and even incredible to describe their sleeping experience, suggesting that the beds contribute greatly to an enjoyable stay.
From memory foam mattresses that are tall and comfy to good-quality bed linen and a clean, inviting bedroom environment, it’s evident that attention to detail in sleep quality is a strong suit of the Leonardo Hotel Chester. Even those who consider themselves picky sleepers have noted the exceptional comfort with some expressing that the beds felt like sleeping on a cloud or a marshmallow.
Despite a few instances of firmness issues, the general sentiment is that the hotel offers some of the most comfortable beds, ensuring guests leave well-rested and satisfied with their choice of accommodation.
Cleanliness
Despite occasional mentions of minor cleanliness issues such as dusty areas or unemptied bins, the general sentiment remains positive with reviews noting a high standard of cleanliness that rarely wavers. Friendly and accommodating staff further enhance the experience, ensuring a welcoming atmosphere for all.
While there are isolated comments about specific shortcomings, such as the need for bathroom repairs or the occasional presence of stray hairs, these do not overshadow the overwhelmingly positive feedback regarding the hotel's cleanliness. Leonardo Hotel Chester stands out as a clean, modern and well-kept establishment, making it a reliable choice for travelers seeking comfort and hygiene.
Staff
Lucia, in particular, is often praised for her politeness and capability at the reception. The general manager and other management figures are noted for going above and beyond to ensure a pleasant stay, offering good recommendations and personalized service. Many review mentions of specific staff members, like breakfast managers and waiters, underscore their efforts to accommodate dietary requirements and provide useful information, making guests' dining experiences enjoyable.
The overarching sentiment is one of warmth and attentiveness with staff members frequently going out of their way to meet guests' needs and create a welcoming environment. This consistent praise contributes significantly to the positive overall impression of the hotel, making it a preferred choice for those visiting Chester.
Wi-Fi
Gym
Family
The family-friendly atmosphere is highlighted by spacious rooms that accommodate multiple occupants, including special arrangements for families needing accessible rooms. The rooms are described as clean, decent-sized and equipped with modern entertainment options like Netflix, which is perfect for families enjoying downtime together. The hotel staff demonstrate attentiveness by helping with breakfast and making young guests feel special, which contributes to an overall positive experience.
The central location of the hotel is ideal for families with easy access to restaurants and sightseeing spots within walking distance. Despite minor issues such as noise in the hallways and the necessity to pay for parking, the family-oriented services and amenities make it a recommended choice for family stays.
In summary, Leonardo Hotel Chester offers great value for families with spacious and clean accommodations, child-friendly dining options and a supportive staff, ensuring a memorable and enjoyable stay for all family members.
4 Star
No, Leonardo Hotel Chester doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Chester.
No, Leonardo Hotel Chester doesn't allow dogs.
No, parking facilities aren't available at Leonardo Hotel Chester.
Yes, Leonardo Hotel Chester has a gym.
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