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Summary of reviewsThe Palm Court Hotel in Aberdeen receives overwhelmingly positive reviews across various categories, making it a favored choice among travelers.
The location is particularly well-regarded with guests appreciating its tranquil and safe residential setting. Although it’s a bit further from the city center, the hotel's proximity to Johnstone Gardens, convenience for those with vehicles and efficient public transport links add to its appeal. This setting is ideal for both business and leisure stays.
The breakfast experience at Palm Court Hotel is exceptional, offering a diverse menu with both buffet-style and à la carte selections, including traditional Scottish dishes. Guests are often impressed by the generous portions, presentation and the friendly service from the breakfast staff. Many also appreciate that breakfast is included in the room price, providing excellent value for money.
The on-site dining options, particularly dinner at the Bothy Restaurant, also receive high praise for quality, varied menus and generous portions. Dishes like the fish supper and burgers are frequently highlighted with many describing the food as "fantastic" and "delicious." While some noted minor service inconsistencies, the general consensus is that the dining experience is excellent.
Rooms at Palm Court Hotel are described as clean, comfortable and modern with nice touches like large TVs and well-furnished interiors. While some guests mentioned that certain rooms can be on the smaller side, the overall feedback is positive regarding cleanliness and comfort. The quiet and welcoming environment contributes to a restful stay.
The hotel’s cleanliness is consistently highlighted with both rooms and common areas described as impeccably clean. The attentive and friendly staff further enhance the guest experience, often praised for their professionalism and helpfulness.
Parking facilities at the hotel are another plus with ample and accessible options available, ensuring a hassle-free experience for those with vehicles.
For families, the hotel provides a welcoming and accommodating environment with family-friendly rooms and attentive service. The hotel's atmosphere also caters well to business travelers, featuring ample meeting spaces and reliable WiFi access, making it suitable for work trips.
Guests with disabilities find the hotel accommodating with wheelchair-accessible bathrooms and disabled-friendly rooms, although the lack of facilities for visually impaired guests and some rooms only accessible via stairs are noted.
Overall, the Palm Court Hotel delivers a boutique charm with luxurious and comfortable accommodations, making it a standout choice for many visitors to Aberdeen. The dog-friendly environment is an added bonus, welcoming pets warmly and providing a convenient stay for those traveling with furry companions. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Provides a pleasant stay with good service, potentially appealing to families seeking a reliable option. Family-specific amenities would need to be confirmed.
Dog Friendly Hotel
This hotel is a pet-friendly hotel in Aberdeen.
Business Hotel
This hotel may offer basic business amenities and a quiet environment. It provides a simple and affordable option for business travelers.
Hotel with Parking
Palm Court Hotel provides parking and is known for its traditional charm. Its location offers a balance of city access and a quieter environment.
4-Star Hotel
This stylish hotel is set in a leafy suburb with easy access to the city, offering contemporary rooms. It has a restaurant with traditional Scottish cooking and allows pets.
Boutique-style Hotel
Accessible Hotel
Room Types
Classic Twin or Double RoomThis twin or double room features a minibar, flat-screen satellite TV, an electric kettle and a desk. The private bathroom has a shower and a hairdryer.
Classic Double RoomThis twin or double room features a minibar, flat-screen satellite TV, an electric kettle and a desk. The private bathroom has a shower and a hairdryer.
Superior Double RoomThis double room features a minibar, flat-screen satellite TV, an electric kettle and a desk. The private bathroom has a shower and a hairdryer.
Superior Double or Twin RoomThis twin or double room features a minibar, flat-screen satellite TV, an electric kettle and a desk. The private bathroom has a shower and a hairdryer.
Family RoomFamily rooms have a double bed and a sofa bed suitable for one person.
Guest Reviews
8.8
Excellent
Location
The Palm Court Hotel enjoys a favorable location highlighted by various guests who appreciated its tranquil and safe residential setting in Aberdeen. Despite being a bit further from the city center, it's a well-connected area with ample parking and an easy drive, making it a breeze for those with vehicles. The public transport network is efficient with a bus stop conveniently placed across the street, providing regular services into the town center.
Guests loved the quiet ambiance of the hotel, making it ideal for both business and leisure stays. The proximity to Johnstone Gardens is a plus for those who enjoy pleasant walks and the surrounding neighborhood is described as lovely, clean and airy. The hotel's convenient access to various parts of Aberdeen, including a short drive to the bustling shopping center or a nice walk into town, adds to its appeal.
For travelers visiting family or conducting business in the Airyhall area, the location of Palm Court Hotel proved to be perfect. The hotel's central position, combined with its quiet surroundings and good transportation links, ensures it meets the needs of a diverse range of guests. Overall, the strategic yet serene positioning of Palm Court Hotel makes it an attractive choice for many visitors to Aberdeen.
Breakfast
The Palm Court Hotel offers an exceptional breakfast experience for its guests with many positive remarks about the variety and quality of options available. Diners can enjoy a diverse menu featuring both buffet-style and à la carte selections, including traditional Scottish favorites and hearty, full breakfast plates that could sustain one for the whole day. The portions are notably generous and the presentation is consistently praised.
Several reviews highlight freshly cooked items and a well-organized breakfast area, ensuring a pleasant and efficient dining experience. The hotel's breakfast menu includes unique items like pancakes with bacon and maple syrup, which have garnered particular praise. Additionally, the breakfast staff generally receive commendations for their friendly and exceptional service.
Guests also appreciate the breakfast's inclusion in the room price, noting that it provides excellent value for money. A good morning coffee is mentioned as a noteworthy bonus that enhances the overall experience. Despite occasional mentions of breakfast service delays or less-than-stellar experiences, the majority of guests find the food to be delicious, varied and well worth the stay.
Overall, the Palm Court Hotel's breakfast earns high marks for its quality, variety and the positive efforts of the kitchen and service staff, making it a memorable part of the guest experience.
Dinner
Nestled within the Palm Court Hotel, the dining experience predominantly garners high praise from guests who have dined there. The on-site restaurant, including its bar setting, is described consistently as "very nice" with a "good atmosphere". Guests particularly commend the quality of the food, frequently lauding it as "fantastic," "delicious," and even "amazing." The menu offers a variety of dishes that cater to different tastes, earning descriptors like "varied" and "brilliant," while portions are often noted to be generous and "full of flavor."
Many guests found meals to be "well-presented" and worth their price with comments highlighting the "good value" and "reasonable prices" of the dinner options. Specific dishes like the fish supper and the best burger ever receive standout mentions, adding to the restaurant’s accolades. The Bothy Restaurant, in particular, is repeatedly praised for consistently delivering excellent food and maintaining a good dining atmosphere.
Breakfast at the hotel also receives positive feedback with several reviews noting it as enjoyable and well worth the price. The hotel also accommodates specific dietary needs with excellent vegan options available.
While the majority of reviews speak highly of the dining experience, a few guests did note inconsistencies such as the service being slow on one occasion and some dishes at a function not meeting expectations. However, these seem to be outliers in an otherwise highly-regarded culinary offering at the Palm Court Hotel. In summary, the restaurant at the Palm Court Hotel stands out for its excellent food, varied menu, generous portions and good value, making it a well-rated dining choice for guests.
Rooms
The rooms at Palm Court Hotel largely receive positive feedback for being clean, comfortable and attractively decorated. Guests appreciate the modern furnishings and tasteful decor, which include nice touches such as large TVs and lovely refurbished features. Many reviews highlight the spotless condition of the rooms, describing them as immaculate and exceptionally well presented.
Comfort is a common theme with multiple mentions of cozy bedding and generally warm and welcoming environments. The rooms are also commended for being well-organized and equipped with everything necessary for a pleasant stay.
However, the room sizes generate mixed opinions. While some find them spacious and accommodating, others note that certain rooms are on the smaller side, but these still manage to make good use of the available space and remain functional and comfortable.
Guests also point out some challenges like noise from adjacent areas and occasional issues with heating, but the overwhelmingly positive remarks on cleanliness, comfort and modern amenities suggest a highly satisfying experience for most visitors.
Beds
Palm Court Hotel guests repeatedly highlight the comfort of the beds with many describing them as very comfortable or even extremely comfortable. The beds are often noted for their size with several mentions of large or enormous beds that enhance the sleeping experience. Guests also appreciate the modern decor of the rooms, which adds to the overall positive atmosphere. The quality of the mattresses and crisp linen contribute to a restful, cozy sleep, allowing many to feel they slept very well. Though one guest found the bed too soft, the overwhelming consensus is that the beds provide excellent comfort, making for a highly pleasant stay.
Cleanliness
Palm Court Hotel consistently receives high praise for its exceptional cleanliness. Guest reviews describe the hotel as spotless with numerous mentions of both rooms and common areas being impeccably tidy. Visitors appreciate the beautifully decorated and fully equipped rooms, which are often characterized as exceptionally clean and modern. The hotel's grandiose appearance coupled with clean and cozy accommodations leaves a strong impression.
Staff at Palm Court Hotel are frequently highlighted for their friendliness and helpfulness, enhancing the overall guest experience. Specific mentions of the reception and front-of-house staff reinforce the warm and welcoming atmosphere. The property also offers clean and comfortable public facilities, contributing to the positive reviews.
While minor issues such as tired bedrooms and some grubbiness in shower corners were noted, these were exceptions in an otherwise perfectly clean environment. Guests consistently describe their rooms as immaculate with clean and comfortable bedding.
Overall, the Palm Court Hotel is renowned for its cleanliness, pleasant decor and attentive staff, making it a popular choice for visitors seeking a comfortable stay.
Staff
The staff at Palm Court Hotel are consistently praised for their friendliness, helpfulness and professionalism. Guests frequently mention the warm and welcoming atmosphere created by the team, highlighting that staff members are attentive, courteous and always willing to provide useful tips and recommendations. Particular reception staff such as Emma and Jenna receive special mentions for their accommodating and efficient service. Linda, frequently noted for being especially helpful and Beverley for her warm demeanor, further exemplify the exemplary service guests can expect.
The hotel's cleanliness and comfort are also noted with guests appreciating the pleasant environment and swift check-in and check-out processes. The bar and reception staff stand out for their engagement and friendly nature, contributing to a positive and welcoming experience from arrival through departure. Overall, the staff’s exceptional service ensures an enjoyable and comfortable stay, reaffirming the hotel's commitment to hospitality and guest satisfaction.
Parking
The Palm Court Hotel boasts an array of positive features regarding its parking facilities, making it an attractive choice for travelers with vehicles. Guests frequently highlight the availability of ample and easily accessible parking options, which include big private and on-site parking areas. Many reviews emphasize the convenience of the parking situation with free parking widely available and deemed easy to find. The hotel caters well to diverse needs, offering dedicated spaces and disabled accessible parking, ensuring a hassle-free experience for all guests. While a few visitors noted that some parking areas can be tight, the general consensus is that parking at the Palm Court Hotel is not a problem with plenty of spacious and well-maintained car parks providing a stress-free experience throughout the week. Overall, the parking facilities receive positive remarks for being plentiful, accessible and accommodating.
Family
The Palm Court Hotel is praised for its family-friendly atmosphere with many guests highlighting its welcoming and friendly staff. The hotel caters well to families, offering family rooms that, while noted to be normal-sized with chair beds, are appreciated by visitors. The facility is noted to be fantastic for family stays, making it a recommended choice for group gatherings, such as family parties or even solemn occasions like funeral meals. Overall, the hotel appears to be a good option for families traveling together, ensuring a comfortable and accommodating experience.
4 Star
The Palm Court Hotel offers a comfortable and elegant stay, fitting well within the boutique-segment of four-star accommodations. Guests have described it as providing much more comfort than expected with many noting it delivers a fantastic four-star experience. The facilities at the hotel are excellent, adding to the luxurious feel. However, some reviews mention the absence of air conditioning, which is typically standard in four-star hotels. Additionally, there have been comments about the restaurant menu not meeting four-star expectations as it serves the same dish on consecutive days. Despite these points, the overall consensus is that Palm Court Hotel lives up to its four-star rating.
Business
The Palm Court Hotel offers an ideal setting for business travelers, providing great function meeting services and business-efficient amenities. Conveniently located with easy access to public transport, it is perfect for work trips. The hotel features ample meeting spaces, including well-equipped meeting rooms and comprehensive conference and communication facilities. A designated business center and onsite business services further enhance its appeal. Guests appreciate the reliable WiFi access and the availability of desks in their rooms, ensuring they have everything needed for an efficient business stay.
Accessible
The Palm Court Hotel has several features designed to accommodate guests with disabilities. The hotel offers wheelchair-accessible bathrooms and disabled-friendly rooms on the ground floor, providing easy access and proximity to the car park. Rooms adapted for mobility issues include excellent access and automatic door services, enhancing convenience. A standout feature is the fabulous disabled shower room. However, the hotel lacks facilities for visually impaired guests and does not have lifts with some rooms only accessible via stairs, which could pose challenges for those with mobility issues.
Boutique-Style
The Palm Court Hotel is highly praised for its boutique charm and luxurious atmosphere. Guests frequently describe the hotel as lovely and beautiful with rooms that are both clean and comfortable. The décor is particularly noted with visitors appreciating the beautifully decorated and modern, stylish interiors. The rooms are often highlighted as being luxuriously presented and nicely appointed, contributing to the overall high standards of the hotel. The boutique feel and modern comfort make it a standout choice for travelers seeking a stylish and refined stay.
Dog Friendly
The Palm Court Hotel is widely praised for its dog-friendly environment, making it an ideal choice for travelers with pets. Many guests highlighted the welcoming and accommodating atmosphere for their furry companions, appreciating that dogs are allowed in the bar and other common areas. The hotel provides designated spaces for guests with dogs, ensuring both comfort and convenience during their stay. Pets are warmly welcomed by the staff, who go out of their way to make them feel at home. Guests have noted that their dogs particularly loved the experience, enjoying the attention and fuss from the friendly hotel team. With its pet-friendly amenities and good food options, the Palm Court Hotel stands out as a charming and hospitable destination for both humans and their four-legged friends.
No, Palm Court Hotel doesn't have any pool.
No, a spa isn't available at Palm Court Hotel.
Yes, Palm Court Hotel welcomes dogs.
Yes, parking facilities are available at Palm Court Hotel.