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Summary of reviewsThe Gatlinburg Inn is celebrated for its exceptional central location, nestled in the heart of Gatlinburg's main strip. This prime positioning allows guests to easily access major attractions, shops, restaurants and entertainment, including the iconic Skybridge and Ripley's Believe It or Not. The historic charm of the hotel adds a unique, nostalgic touch to stays, while maintaining a well-kept and relaxing atmosphere.
The breakfast offerings at the Inn stand out, consistently praised for their variety, quality and freshness. Favorites include homemade biscuits, waffles, bacon and fresh local tomatoes, all served in a warm and welcoming dining area by a friendly, attentive staff.
Guest reviews highlight the cleanliness of the property, frequently describing the rooms as spotless, comfortable and cozy. While the historic ambiance and vintage decor are appreciated, some guests noted the need for updates and occasional cleanliness issues like musty smells or dust buildup.
The staff at Gatlinburg Inn receive high marks for their friendliness and professionalism. Guests often mention the helpful and polite nature of the employees, from the front desk to the housekeeping and breakfast staff, creating a welcoming and homely environment.
The hotel's WiFi service receives mixed reviews. While the complimentary aspect is appreciated, the connection can be spotty with some guests experiencing poor performance or no access at all.
The outdoor pool is a popular amenity, described as refreshing, clean and well-maintained. Families particularly enjoy the warm pool and the additional outdoor amenities like the fireplace and rocking chairs. However, there are occasional mentions of limited privacy and maintenance closures, but these do not significantly detract from the overall positive experience.
For families, the Gatlinburg Inn offers a relaxing and enjoyable stay with its vintage charm and family-friendly atmosphere. The historic photos adorning the walls and the availability of activities like board games add to the overall appeal for parents and children alike.
The hotel’s proximity to nightlife options is another positive aspect, giving guests convenient access to bars and entertainment venues, enhancing their stay with a lively local atmosphere despite some noise-related disturbances from nearby attractions.
The feedback on the beds is varied. While many guests found the beds comfortable, others reported issues with mattress support and bed conditions, signaling room for improvement in terms of consistency.
In conclusion, the Gatlinburg Inn's central location, historic charm, exceptional breakfast, cleanliness and friendly staff contribute to a highly positive experience. The hotel remains a top choice for travelers looking to immerse themselves in Gatlinburg's vibrant downtown and enjoy a nostalgic, cozy retreat. Show more
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Categories
Hotel near Golf Courses
This inn is situated in Gatlinburg, providing access to nearby golf courses. While the inn itself does not have a golf course, its location makes it a convenient option for golf enthusiasts.
Family Friendly Hotel
The hotel has a good free breakfast and is in the best location in Gatlinburg for walking the town.
Cheap Hotel
Located centrally and offers essential amenities. Its historic charm adds appeal while maintaining affordability.
Hotel near Ski Resorts
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Standard Room, Two Double BedsThis room features a cable TV and a hairdryer.
Standard Room, One King BedThis room features a cable TV and a hairdryer.
Standard Room, One Double Bed and One Twin BedThe single room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Standard Room, One Double Bed w/ Sofa BedThe spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a flat-screen TV. The unit offers 2 beds.
Standard Room, One King Bed w/ Sofa BedThe spacious double room offers air conditioning, a sofa, as well as a private bathroom featuring a bath or a shower and a hairdryer. Boasting a balcony, this double room also features heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Gatlinburg, the Gatlinburg Inn boasts an unbeatable, central location that has left guests in awe. Situated right on the main strip, this historic hotel provides easy access to all major attractions, shops, restaurants and the iconic Skybridge. Visitors have repeatedly praised the convenience of being able to walk everywhere without the need for a car, making it an ideal spot for those wanting to explore the vibrant downtown area.
The historic charm of the property adds a unique touch to the stay, offering a nostalgic atmosphere that many guests appreciate. Despite the old-world appeal, the Inn remains well-maintained and offers a relaxing retreat after a day of exploring. Additionally, the friendly and helpful staff contribute to the overall positive experience.
Guests have highlighted the proximity to favorite spots, such as Smith's restaurant and Ripley's Believe It or Not, making it an excellent base for dining and entertainment. The convenience of being able to stroll to various coffee shops, souvenir stores and other amenities ensures that everything guests need is within arm's reach.
In summary, the Gatlinburg Inn's central and convenient location, coupled with its historical ambiance, creates a perfect scenario for travelers seeking to immerse themselves in the heart of Gatlinburg. With everything just a short walk away, this hotel stands out as the ideal choice for experiencing the best of what Gatlinburg has to offer.
Breakfast
The breakfast at Gatlinburg Inn is a significant highlight, consistently praised for its excellence and variety. Guests describe it as wonderful, delicious and amazing, frequently citing it as the best hotel breakfast they’ve ever had. The breakfast offers a full array of options including homemade biscuits, waffles, bacon, eggs and lighter fare like fresh local tomatoes. The buffet-style service provides a different selection each day, always fresh and hot with standout items such as sausages, biscuits and gravy and fried apples.
The dining area is spacious and welcoming with many guests noting the friendly and helpful breakfast staff who keep everything running smoothly. The breakfast experience is enhanced by the comfort of the venue, making it a relaxing start to the day.
Overall, the breakfast at Gatlinburg Inn far exceeds typical hotel offerings, earning exceptional reviews for its quality, variety and the warm atmosphere created by the accommodating staff.
Rooms
Nestled within Gatlinburg's charming ambiance, the Gatlinburg Inn offers a mixed experience centered around its historic and vintage allure. While some guests appreciated the quaint and rustic decor, echoing the hotel's storied past, the rooms generally received mixed reviews.
On the positive front, many found their rooms clean, cozy and comfortable with updated bathrooms that were often described as modern and very clean. The spaciousness of some rooms, along with charming balconies offering lovely views, added a delightful touch to their stays. The vintage feel and the traditional decor resonated well with those who appreciated the nostalgic atmosphere.
However, the need for updates was a recurring theme. Many rooms were deemed small, dimly lit and outdated, often exuding musty or stale smells. Guests noted the lack of essential amenities like mini-refrigerators and microwaves. The thin walls resulted in noise issues and inconsistencies in room cleanliness were occasionally reported. The furniture and mattresses sometimes failed to meet comfort expectations with some beds described as particularly uncomfortable.
Despite these drawbacks, the overall sentiment leaned towards an appreciation for the hotel's historical charm and advantageous location. For those seeking a simple, nostalgic getaway with a laid-back vibe, the Gatlinburg Inn offers a cozy retreat, albeit with quirks that echo its vintage roots.
Beds
At the Gatlinburg Inn, the beds have generated a diverse range of feedback from guests. Many reviewers have praised the beds for their comfort with numerous mentions of beds being very comfortable, super comfortable and even extremely comfortable. Guests frequently described the beds as comfy, soft and plush, which contributed to a restful night's sleep for many. Specific mentions highlighted comfortable mattresses and bedding with some guests impressed by the good quality of the beds and pillows.
However, not all feedback was glowing. A number of guests found the beds to be uncomfortable, citing issues such as hard mattresses, beds being not firm enough or overly soft and worn-out beds. Some guests pointed out specific problems like beds being too small, creaky or needing an update. The diversity in opinions suggests that while many enjoy the sleeping arrangements, others feel there's room for improvement, especially in terms of mattress support and the overall condition of the beds.
Overall, while the Gatlinburg Inn receives ample praise for its comfortable beds, potential guests might want to consider individual preferences for firmness and bed size, keeping in mind that experiences can vary.
Cleanliness
The Gatlinburg Inn receives consistently positive feedback regarding its cleanliness. Many guests praise the property and rooms as very clean, spotless and well-maintained. The rooms are often described as clean, comfortable and cozy with some guests noting the comfortable beds and fresh-smelling accommodations. Housekeeping services are generally effective, contributing to the overall cleanliness of the hotel.
Although most reviews highlight the hotel's cleanliness, there are occasional mentions of dated decor and sporadic cleanliness issues. Some guests reported musty smells in the rooms, dirty carpets and dust buildup, particularly in corners and behind furniture. However, these incidents appear to be exceptions rather than the norm.
Overall, the Gatlinburg Inn maintains a high standard of cleanliness that significantly enhances the comfort and satisfaction of its guests, making it a reliable choice for travelers seeking a clean and well-kept place to stay.
Staff
The reviews for 'Gatlinburg Inn' paint a vivid picture of a hotel where the staff's dedication to guest satisfaction is prominently highlighted. The hospitality is marked by a consistently friendly, welcoming and helpful attitude from all employees, creating an inviting atmosphere akin to the comfort of home.
Guests frequently mentioned the staff's politeness and willingness to assist at all hours, making interactions genuinely pleasant and ensuring any issues were promptly addressed. This exceptional service extended to the night shift, housekeeping and check-in personnel with several reviews specifically commending the assistance provided by front desk staff and highlighting the kindness of individuals like Bunny.
The breakfast staff also received noteworthy praise for their amiability and the effort they put into making guests feel at ease. Moreover, many guests appreciated the staff's approachability and their ability to make visitors feel like family, contributing significantly to the overall positive experience.
While there were occasional mentions of less friendly interactions, these instances were rare and overwhelmed by the multitude of positive feedback. Overall, the staff at Gatlinburg Inn is celebrated for their friendliness, professional demeanor and unwavering commitment to providing excellent service, making a stay at this hotel a truly pleasant experience.
Wi-Fi
Visitors had mixed experiences with the WiFi at Gatlinburg Inn. Many appreciated the complimentary aspect of the service. However, the reliability and accessibility of the connection varied significantly. While some guests found the WiFi good, others encountered issues like spotty signals and overall poor performance. Several reviewers mentioned that they couldn't access the internet at all, citing no WiFi signal. Despite the free internet offering, it appears that consistent and robust connectivity can be a concern for potential future guests.
Pool
The pool at the Gatlinburg Inn consistently receives positive remarks from guests. Many find the heated pool to be a refreshing and relaxing spot after a day spent exploring the mountains. Reviewers appreciate how clean and well-maintained the pool area is with some considering it a nice bonus to their stay. Families, in particular, enjoy the warmth of the pool and the outdoor amenities, such as the fireplace and comfy rocking chairs.
Kids seem to love the pool, making it a highlight of their mountain vacations. The pool area is noted for having a great view of the skylift, although this does result in less privacy as those on the skylift can see swimmers. Some guests feel that more tables and chairs could enhance the pool area’s functionality. The small size of the pool and occasional chlorine excess have been pointed out, as well as instances when the pool was unavailable due to maintenance or festivals.
Despite these minor drawbacks, guests generally seem to enjoy their time at the pool, considering it a pleasant and enjoyable part of their stay at the Gatlinburg Inn.
Family
The Gatlinburg Inn is an ideal destination for families seeking a relaxing and enjoyable stay. Renowned for its vintage charm and historic atmosphere, the hotel offers a unique blend of comfort and nostalgia. Guests have praised the peaceful family vibe and the historical pictures adorning the walls, which add a touch of the past to the present-day experience.
Families will find the hotel extremely accommodating with numerous reviews highlighting its family-friendly nature. Children reportedly loved their time at the Inn and activities like playing board games were a hit among young guests. The hotel's central location also makes it a convenient base for exploring the local area.
Every encounter with the staff fosters a sense of being well taken care of, further enhancing the family-friendly atmosphere. Overall, the Gatlinburg Inn stands out as a perfect choice for families looking for a memorable and pleasant getaway.
Nightlife
The reviews of the Gatlinburg Inn highlight its proximity to vibrant nightlife options with several guests appreciating the great location close to bars and entertainment venues. The neon lights in the area also contributed to a lively atmosphere, enhancing the overall vibe for those seeking nighttime activities. However, some guests mentioned issues such as noise from nearby attractions like the haunted mansion and construction work at the front of the hotel. Despite these disturbances, the convenience of being near various nightlife spots stood out as a significant positive aspect for many visitors.
Outdoor Pool
The Gatlinburg Inn boasts a commendable outdoor pool that has garnered positive remarks from its guests. Visitors describe the pool as great, refreshing and clean. Many found it to be relaxing and enjoyed its warmth. The quaint location at the bottom of a cable car adds a unique charm, although some noted a lack of privacy. A few reviews highlighted that the pool area is well-maintained and appealing, even if not everyone had the chance to use it. While some faced temporary closures or reported issues with chlorine levels, the general sentiment towards the pool experience remains favorable. When visiting, guests can also unwind on the shared patio or on the large porch with comfortable rocking chairs, adding to the overall inviting ambiance of the inn.
Yes, Gatlinburg Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Gatlinburg Inn.
No, Gatlinburg Inn doesn't allow dogs.
No, parking facilities aren't available at Gatlinburg Inn.