Chiang Mai18.78577500,
98.96866200,
141 Suan Dok Road, Tambon Suthep, Amphoe Muang(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Chaya Resort and Spa in Chiang Mai offers a compelling blend of tranquility and city accessibility, attracting guests with its serene surroundings and proximity to the Suthep/Nimman district. While not centrally located, the resort is convenient for reaching local attractions and the airport, providing an ideal balance for those desiring a peaceful yet connected experience.
The accommodations at The Chaya Resort and Spa are a major highlight, with rooms described as spacious, luxurious, and beautifully decorated in a distinctive Thai style. Guests consistently praise the cleanliness and comfort of the rooms and bathrooms, appreciating the ample space and unique decor. Direct pool access from the balcony adds a special touch for some visitors.
The resort's exceptional beds also receive high marks for comfort, ensuring a restful night's sleep. Although breakfast offerings receive mixed feedback, with some guests noting a lack of variety, the overall taste of certain items is appreciated. The pool area stands out as a feature rich with praise, offering a large, clean, and inviting space for relaxation and leisure.
The staff at The Chaya Resort and Spa are renowned for their friendliness and exceptional service, with team members like Michael often highlighted for their attentiveness and helpfulness. This commitment to hospitality greatly enhances the guest experience.
While the resort generally maintains high cleanliness standards, certain areas, such as the entrance, occasionally contrast with the immaculate condition of the rooms. Minor maintenance issues and limited amenities in some cases are noted but do not significantly detract from the overall guest satisfaction.
In summary, The Chaya Resort and Spa excels in creating a memorable stay through its luxurious accommodations, attentive service, and standout features like the pool and bedding, making it a favored choice for those visiting Chiang Mai. Show more
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Categories
Hotel with Spa
The Chaya Resort and Spa focuses on providing a tranquil and intimate spa experience. It offers a range of treatments designed to promote relaxation and well-being. The resort's serene ambiance and attentive staff enhance the overall spa experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe RoomThe hot tub and fireplace are the special features of this twin/double room. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin/double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.
Executive Room with Pool ViewThis twin/double room's standout features are the hot tub and fireplace. The spacious twin/double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower.
Chaya Pool Suite RoomThe hot tub and fireplace are the standout features of this double room. The spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
The Chaya Resort and Spa in Chiang Mai is nestled in the Suthep/Nimman district, offering guests a blend of tranquility and accessibility. This location is favorable for those seeking proximity to various city activities while enjoying a peaceful, quiet ambiance, perfect for relaxation and sleep. The resort is conveniently close to the airport, making it a smooth transition for travelers flying in. While the hotel is not centrally located, guests can reach the vibrant city center and local attractions quickly by car or taxi, avoiding the bustling crowds. The property's surroundings provide access to a variety of massage locations and restaurants, enhancing its appeal for those wanting to explore the local offerings yet stay in a serene environment. Though some attractions may require additional travel, the overall setting strikes a balance between peaceful retreat and city access, ideal for those seeking a mix of seclusion and convenience in Chiang Mai.
Breakfast
The breakfast at The Chaya Resort and Spa receives mixed feedback from its guests. While some travelers find the offerings to be very good or delicious, many express a desire for improvement, especially given the hotel's four-star status. Several reviews note that the breakfast buffet lacks variety and international flair, with options mostly limited to Thai dishes and toast. There is also mention of the buffet items running out quickly, and a few guests feel that the selection is too plain or substandard. Sweet options are notably missing, and some find the breakfast to be repetitive, with limited daily changes. Overall, while there are positive remarks about the taste of certain items, there is room for enhancement in terms of diversity and excitement in the breakfast offerings to better meet guests' expectations.
Rooms
The Chaya Resort and Spa delights guests with its exceptional rooms, which consistently receive high praise for their spaciousness and luxurious ambiance. Visitors often mention the rooms as being a highlight of their stay, characterizing them as clean, comfortable, and beautifully decorated, often with a unique Thai style. The bathrooms mirror this grandeur, with many highlighting their stunning appearance and excellent facilities, including bathtubs.
The rooms' size is frequently noted, providing ample space and a sense of comfort that enhances the overall experience. Guests appreciate the airy, relaxed atmosphere, and some enjoy the delightful touch of having access to a pool directly from their balcony. The bedding receives equally high marks, offering the perfect blend of comfort that ensures a restful night's sleep.
For those seeking a retreat with a spacious environment, unique decor, and luxurious amenities, The Chaya Resort and Spa's rooms consistently meet and often exceed expectations, providing a splendid setting for relaxation and enjoyment.
Beds
The Chaya Resort and Spa has garnered praise for its exceptional beds, consistently highlighted by guests as some of the best they have experienced in Thailand. Reviews frequently mention the beds as being very comfortable, with guests expressing satisfaction with the quality of the mattresses. The beds are described as both comfy and spacious, contributing to a restful and enjoyable sleep. Although there are occasional mentions of discomfort, the overwhelming majority of visitors emphasize the high level of comfort provided by the bedding, affirming its status as a standout feature in their Thai travel experiences.
Cleanliness
Nestled in a serene environment, The Chaya Resort and Spa receives high marks for its overall cleanliness, which is consistently praised by its guests. The rooms stand out for being clean and comfortable, providing a welcoming atmosphere for relaxation. Visitors appreciate the meticulous attention given by the cleaning staff, who ensure the spaces are always kept spotless.
The swimming pool is described as both nice and clean, inviting guests for a refreshing dip. Common areas within the hotel maintain a general level of cleanliness that meets guest expectations. However, some areas within the resort, such as the entrance, may not mirror the immaculate condition of the rooms, sometimes leading to contrasting first impressions.
Despite the overwhelmingly positive remarks, there are occasional reports of issues that might concern future guests. A few guests encountered problems like odors in the rooms, water temperature inconsistencies, and the presence of ants. There are instances where guests felt the facility was showing signs of age and in need of maintenance, including situations where amenities like towels and coffee were not readily available.
In summary, The Chaya Resort and Spa offers a mostly clean and comfortable stay, with particular attention to the rooms and pool, albeit with minor areas for improvement to ensure a uniformly pristine experience for all its visitors.
Staff
At The Chaya Resort and Spa, guests consistently highlight the remarkable caliber of the staff, underscoring their friendliness and exceptional service. Visitors frequently commend the team for being incredibly responsive and helpful, creating a warm and welcoming environment. Among the standout team members, Michael, often mentioned by name, emerges as particularly accommodating and attentive, consistently going above and beyond to ensure guest satisfaction. While English proficiency varies, those with strong language skills further enhance the communication experience for international guests. Overall, the hospitality at The Chaya Resort and Spa is characterized by a commitment to attentive, friendly service, contributing significantly to a memorable stay.
Pool
Nestled within The Chaya Resort and Spa, the pool area emerges as a standout feature, earning widespread acclaim from its guests. Visitors are consistently impressed by the fantastic and huge pool, which offers a substantial space for swimming and leisure. The pool's cleanliness is frequently highlighted, ensuring a refreshing and enjoyable experience for those who choose to spend their time poolside.
The resort boasts not only one but both pools, which have been described as beautiful, emphasizing their pleasant surroundings and well-maintained condition. These generous-sized swimming areas are complemented by a welcoming lounging space, inviting guests to relax and soak up the ambiance in a serene setting. With the added advantage of shade in certain areas, the pool remains an attractive spot even during the warmest parts of the day.
For some guests, direct pool access from the balcony enhances their stay, offering a convenient way to enjoy the water and views. Whether described as nice, lovely, or super big, the pool consistently receives praise, encapsulating its appeal as a central feature of the resort experience.
Yes, The Chaya Resort and Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Chaya Resort and Spa.
No, The Chaya Resort and Spa doesn't allow dogs.
No, parking facilities aren't available at The Chaya Resort and Spa.