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Summary of reviewsThe Copthorne Aberdeen Hotel enjoys high praise for its central and convenient location, making it an ideal choice for both business and leisure travelers eager to explore Aberdeen. Guests appreciate its close proximity to Union Street, a variety of shops, restaurants and entertainment options, as well as the quiet neighborhood it resides in. The hotel’s accessibility is enhanced by a short walk to train and bus stations and the availability of convenient car parking.
Breakfast at Copthorne Aberdeen Hotel generally receives positive feedback with many guests enjoying the wide selection and high-quality buffet options. While there are occasional mentions of disorganization during busy times and limited fruit options, most guests find the breakfast satisfying and a good value, often praising the friendly and polite staff.
Dinner in the hotel's restaurant and bar earns mixed reviews. Positive notes highlight the quality of the evening meals and the comfortable ambiance of the bar. Specific dishes like Balmoral chicken and Caesar salad are particularly well-received and several staff members are commended for their excellent service. However, some guests experience delays and find the menu variety lacking.
Rooms at the Copthorne Aberdeen Hotel are frequently described as large, clean and comfortable with many guests enjoying modern decor and excellent quality furnishings. The spaciousness and cleanliness of the rooms are consistent highlights, although there are some criticisms regarding outdated bathrooms, temperature control issues and lighting in certain rooms.
Cleanliness stands out as a significant positive with both rooms and public areas being well-maintained and providing a fresh, welcoming atmosphere. The hotel’s dedication to maintaining high cleanliness standards ensures a comfortable and hygienic stay for guests.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness. Guests appreciate the warm welcome and attentive service across various areas of the hotel, including reception, the bar and breakfast area.
The free Wi-Fi at the Copthorne Aberdeen Hotel receives mostly positive reviews with several guests reporting good quality and stable connectivity that supports streaming services. However, there are mixed experiences, particularly in the restaurant area, indicating some room for improvement.
The hotel’s beds are another notable highlight with guests frequently mentioning their large size, comfort and clean bedding. The overall quality of the mattresses and bedding contributes profoundly to a restful stay, despite a few mentions of the beds being too soft or issues with pillows.
While opinions on the hotel's four-star rating are mixed, it is generally well-regarded for its cleanliness, location and comfort. Some guests feel it doesn't completely meet the four-star criteria, pointing to room size and service delays. However, many find it offers good value for money.
For business travelers, the Copthorne Aberdeen Hotel provides a productive environment with good Wi-Fi and convenient amenities. The hotel’s accessibility features, such as lift access and ease of movement, make it suitable for guests with disabilities. Additionally, its central location facilitates easy access to public transport and nearby facilities, adding to its practicality.
Overall, the Copthorne Aberdeen Hotel is esteemed for its excellent location, cleanliness and welcoming staff. While there are areas for improvement, particularly in dining options and some room facilities, its combination of positives makes it a reliable choice for travelers to Aberdeen. Show more
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Hotel near Nightlife Spots
Located in Aberdeen City Centre, the Copthorne Hotel Aberdeen provides easy access to a variety of attractions. The hotel offers an exceptional bar experience for guests to unwind and socialize.
Business Hotel
This historic hotel offers modern, well-equipped facilities. Its conference rooms are ideal for corporate events, offering all-inclusive meeting packages for large corporations to presentations and private workshops. The Aberdon Suite can accommodate as many as 220 guests.
4-Star Hotel
This hotel is located in the city center, with spacious rooms featuring free tea and coffee making facilities, safes, and flat-screen TVs. Complimentary internet is also provided.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Room Types
Club Double RoomClub Double Room with complimentary breakfast and Wi-Fi, tea/coffee maker, flat-screen TV, electric kettle and seating area.
Standard Double RoomStandard Double Room with complimentary Wi-Fi, tea/coffee maker, flat-screen TV, electric kettle and seating area.
Club Twin RoomClub Twin Room with complimentary breakfast and Wi-Fi, tea/coffee maker, flat-screen TV, electric kettle and seating area.
Standard Twin RoomStandard Twin Room with complimentary Wi-Fi, tea/coffee maker, flat-screen TV, electric kettle and seating area.
Guest Reviews
8.3
Very Good
Location
The Copthorne Aberdeen Hotel is highly praised for its central location, making it an ideal choice for those looking to explore Aberdeen on foot. Guests frequently mention its proximity to the town centre, Union Street and a variety of shops, restaurants and entertainment options. The quiet neighborhood provides a peaceful stay while still being close to the city's vibrant areas. Additionally, the hotel offers convenient car parking and is only a short walk from the train and bus stations, enhancing its accessibility. The friendly and professional staff, along with clean, comfortable and spacious rooms, contribute to a positive overall experience. Whether for a business trip or a leisurely visit, the hotel's excellent location is often highlighted as a key benefit for guests.
Breakfast
The breakfast at the Copthorne Aberdeen Hotel receives a mix of reviews but leans positively overall. Guests frequently commend the breakfast for being "great," "delicious," and "excellent," with particular praise for its "wide selection" and "high quality." The buffet style is often highlighted, appreciated for its variety, including hot and cold options, fresh mushrooms and pancakes. Many guests find the breakfast to be good value and a satisfying start to their day, praising the friendly and polite staff.
However, some negative points arise intermittently. There are occasional mentions of food being "dry" or "overdone," limited fruit options and instances where certain items were not replenished in a timely manner. A few guests experienced issues with specific breakfast items like "scrambled eggs" or found the offering to lack variety. Some also noted that breakfast could feel "chaotic" or "disorganized," especially when large groups were present.
Despite these occasional drawbacks, the majority of guests seem satisfied with the breakfast experience, describing it with terms like "lovely," "fantastic," and "abundant." The breakfast is deemed a strong point of the hotel, making it a generally positive aspect for anyone considering a stay at the Copthorne Aberdeen Hotel.
Dinner
The dinner experience at Copthorne Aberdeen Hotel's restaurant and bar emerges as a mixed bag, but with predominantly positive highlights. The restaurant is praised for its beautiful decor and a generally high standard of meals, described as lovely and delicious by guests. Evening meals, in particular, receive commendations for their quality; standout dishes include the Balmoral chicken and Caesar salad. The bar area seems to be a favorite among many, being comfortable with good service and a nice selection of food and drinks.
The breakfast also garners positive feedback, complementing the good dinner offerings. Some specific employees, such as Junayd, Hyleni and Katy, have been noted for their excellent service, enhancing the dining experience.
However, not all feedback is glowing. A few guests pointed out issues with the service, such as delays in meal arrival and inadequate attention in the restaurant. The variety in the restaurant menu seems limited, causing some guests to dine elsewhere in town. Additionally, there was a mention of the dining room being uncomfortably hot and the quality of the fish dish did not meet some guests' expectations. Despite these criticisms, the general ambiance of the bar and restaurant and the overall quality of food seem to leave a favorable impression on most diners.
Rooms
The 'Copthorne Aberdeen Hotel' offers a variety of room experiences that generally cater well to guests' needs, despite some noted shortcomings. The rooms are frequently described as large, spacious and clean, providing a comfortable stay with big, comfortable beds that many guests appreciate. Several reviewers highlighted their rooms as lovely, modern and boasting contemporary styling with excellent quality furnishings and decor.
However, not all rooms receive uniform praise. Some guests find the rooms to be small or outdated with certain bathrooms appearing old-fashioned and in need of renovation. The temperature control appears to be an issue in some rooms, as they can be uncomfortably warm. Additionally, while many rooms are bright and light-filled, others are described as dark and in need of better lighting.
The amenities in the rooms often meet guests’ expectations, featuring conveniences such as large TVs, safes, ironing boards and even complimentary slippers and drink vouchers in some cases. Cleanliness is consistently noted with many guests mentioning the high standard of cleanliness and comfort.
Overall, the Copthorne Aberdeen Hotel provides spacious and clean rooms that ensure a comfortable stay for most guests, though there are opportunities for updates and improvements, especially in terms of room size, temperature control and bathroom renovations.
Beds
The Copthorne Aberdeen Hotel's beds receive notable praise for their comfort and spaciousness. Guests frequently mention the large and comfortable beds, which contribute to a restful and good night's sleep. Many reviews highlight the beds as being very comfy, well-kept and spotlessly clean, enhancing the overall stay experience. King size and extra-large beds are repeatedly noted with some guests being pleasantly surprised by the size of the beds exceeding their expectations. Despite a few mentions of beds being too soft or issues with pillows, the majority of feedback underscores the comfort of both the mattresses and bedding. Overall, the beds at Copthorne Aberdeen Hotel stand out as a significant positive aspect, ensuring guests are well-rested.
Cleanliness
Nestled in the heart of Aberdeen, the Copthorne Aberdeen Hotel shines brightly with its impressive standards of cleanliness and comfort. Rooms are described as spotlessly clean, tidy and consistently well-maintained, providing guests a fresh and welcoming atmosphere. The spacious and well-appointed rooms, paired with clean and modern bathrooms, guarantee a relaxing and hygienic stay. Public areas, including the hotel's common zones, uphold the same level of meticulous cleanliness, creating an inviting environment throughout.
Guests have lauded the hotel's commitment to maintaining high cleanliness standards with daily housekeeping ensuring that every corner of the hotel remains pristine. The decor is reportedly modern and appealing, contributing to an overall sense of freshness and comfort. Additionally, the hotel has received frequent mentions for its very clean and comfortable rooms with some guests going as far as to call the property spotless.
Despite some minor criticisms regarding general maintenance and occasional lapses in cleaning, the positive feedback overwhelmingly highlights the hotel's dedication to a clean and comfortable guest experience. The Copthorne Aberdeen Hotel undoubtedly offers good value for money, making it a reliable choice for travelers seeking a tidy and comfortable stay in Aberdeen.
Staff
The staff at Copthorne Aberdeen Hotel consistently receive high praise for their exceptional service and friendliness. Words like personable, friendly and helpful frequently appear in guest reviews, highlighting the warm and welcoming nature of the personnel. Guests often mention that the staff go out of their way to assist, making their stay more comfortable and enjoyable. From the reception to the bar and breakfast areas, the professionalism and politeness of the staff stand out, even during busy times.
Reviews emphasize the positivity and responsiveness of the team with several guests specifically noting the attentive and efficient service they received. The reception staff, in particular, are highlighted as being courteous, always with a smile and quick to respond to any needs. Instances of staff members being exceptionally helpful and friendly are common, contributing significantly to the overall pleasant stay at the hotel.
Despite a few mentions of inconsistency, such as occasional unfriendliness or unengaged staff, the majority of feedback is overwhelmingly positive. The staff's ability to offer a warm welcome and provide prompt assistance leaves a lasting impression on guests. The hotel's commitment to maintaining a high standard of service is evident through the frequent commendations for the staff's dedication to their roles.
Wi-Fi
Copthorne Aberdeen Hotel offers free Wi-Fi to its guests with many reporting good quality and stable connectivity. Guests have highlighted excellent connectivity that allows for streaming services like Netflix on the in-room Chromecast. However, there are mixed experiences, especially in the restaurant area where Wi-Fi could improve. Some visitors experienced buffering issues while streaming YouTube, describing the Wi-Fi as a bit hit-or-miss. Reconnecting to the service was noted as occasionally annoying and there were comments about the lack of pre-visit information on Wi-Fi passwords. While some found the Wi-Fi reliable, others faced challenges, indicating room for improvement in the consistency of the service.
Nightlife
The Copthorne Aberdeen Hotel boasts a great atmosphere and is perfectly situated for guests wanting to experience the vibrant nightlife of Aberdeen. Located close to Union Street and the city center, it provides easy access to numerous pubs, bars and nightclubs. Guests appreciate the hotel's central location, which allows for a short walk to the area's popular shops, bars and restaurants. The on-site hotel bar also contributes to the enjoyable night out experience with good atmosphere and drinks on offer.
4 Star
The Copthorne Aberdeen Hotel presents a mixed bag of experiences with many guests praising its great location and cleanliness. The hotel features king size beds and several reviews highlight it as being very comfortable, clean and well-maintained, aligning with what one might expect from a four-star establishment. Guests often describe their stay as a good overall experience and commend the hotel for being tidy and spacious.
However, there are divergent opinions regarding its four-star rating. Some guests had higher expectations and felt the hotel did not meet the typical standards of a four-star property, describing the rooms as relatively small and criticizing delayed service responses. While several reviews express great satisfaction and endorse the hotel for its value for money, recommending and indicating a willingness to stay again, others firmly believe it falls short of the four-star mark.
In summary, the Copthorne Aberdeen Hotel is highly rated for its location, cleanliness and comfort, but opinions are divided on whether it truly meets the four-star criteria, prompting some to suggest it doesn't fully align with that prestigious rating.
Business
The Copthorne Aberdeen Hotel offers a solid choice for business travelers with its clean and quiet environment, contributing effectively to a productive stay. The availability of typical business amenities, including good Wi-Fi and USB ports on bed lamps, adds convenience. Guests find the facilities particularly well-suited for business trips with the hotel's location providing easy access to essential amenities. The positive feedback highlights that it satisfies business partners and serves as a professional and reliable option. While some noise concerns and potential disruptions during meetings are noted, the overall experience is beneficial for those traveling for work.
Accessible
The Copthorne Aberdeen Hotel offers several positive accessibility features that make it a suitable choice for guests with disabilities. The hotel benefits from having lift access, which is particularly helpful for guests with mobility issues. It has been described as mobility-friendly and suitable for those requiring ease of movement. The accessibility within the hotel extends to the rooms, ensuring that all guests can navigate comfortably.
Located on ground level and featuring an elevator, the hotel promises easy access. Its accessible location is complemented by its proximity to public transport, including convenient access to bus stops and nearby facilities such as a shopping precinct. Additionally, the hotel is situated just a short walk from the town center, making it ideal for guests who want to explore the local area.
While the general accessibility is praised, there are some areas where improvements could be made, such as the small and creaky elevator and certain accessibility features for mobility-impaired guests. Nevertheless, the hotel staff are noted for being friendly and the overall atmosphere is welcoming, adding to the convenience and comfort of the stay.
In terms of amenities, convenient parking is available underneath the hotel, which adds to its appeal for travelers. Despite some minor drawbacks, the hotel's combination of accessible features and a central location make it a practical choice for those needing easy access to various amenities and transportation.
No, Copthorne Aberdeen Hotel doesn't have any pool.
No, a spa isn't available at Copthorne Aberdeen Hotel.
No, Copthorne Aberdeen Hotel doesn't allow dogs.
No, parking facilities aren't available at Copthorne Aberdeen Hotel.