Leonardo Hotel Aberdeen
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Summary of reviewsLeonardo Hotel Aberdeen is highly regarded for its optimal location in the heart of the city, nestled within the Union Square shopping center. This prime position provides easy access to a range of shops, restaurants and public transport, making it an ideal hub for exploring Aberdeen’s attractions. The convenience for shopping, theater visits and trips to the beach adds to its appeal for travelers.
The breakfast offering receives broad praise for its quality and variety. Guests enjoy the delicious and plentiful options, including gluten-free choices, in a pleasant and spacious breakfast room. Although there are occasional criticisms concerning the cooked items and replenishment speed, the overall sentiment is positive with many guests finding breakfast a highlight of their stay.
Dining at Leonardo Hotel Aberdeen is generally enjoyable with commendations for the food quality and friendly staff. The bar and restaurant offer a pleasant setting with some standout dishes such as superb fish and chips. However, a few guests noted areas for improvement in menu variety, service and the bar area’s ambiance. Despite these, the dining experience remains a positive aspect of the hotel.
Rooms at the hotel are mostly well-received with guests appreciating their cleanliness, spaciousness and comfortable beds. The views from several rooms add to the pleasure of staying. While some rooms are described as dated and in need of refurbishment and there are occasional noise and temperature control issues, the rooms are practical and comfortable overall, especially for short stays. Inconsistencies in cleanliness are minor but noted.
Cleanliness throughout the hotel generally meets high standards with spotless rooms and tidy shared spaces being commonly praised. Although some minor cleanliness issues are reported, they do not significantly detract from the overall positive experience.
The staff at Leonardo Hotel Aberdeen are frequently commended for their friendliness, professionalism and helpfulness, contributing greatly to a pleasant and welcoming stay. There are a few isolated instances of less favorable interactions, but the overwhelming majority of feedback highlights the staff’s positive impact.
Wi-Fi service is reliable and complimentary with good connection and availability in rooms. Though some guests experienced occasional speed issues, the service is generally satisfactory.
The hotel is recommended for families, offering spacious and comfortable family rooms and being centrally located for easy access to amenities. The hotel’s provisions for families, such as travel cots and family discounts, make it a suitable choice for those traveling with children.
For nightlife enthusiasts, the hotel’s central location provides convenient access to a variety of evening entertainment options. While there are occasional disturbances from surrounding venues, the hotel offers a good balance of proximity to nightlife and a comfortable retreat.
Beds are mostly praised for their comfort, contributing to good sleep quality. However, some guests find the mattresses too firm and the beds narrow. Despite these issues, the overall perception is that the beds are satisfactory.
Leonardo Hotel Aberdeen largely aligns with four-star expectations, benefiting from its prime location and quality breakfast. While some guests feel it leans more towards three-star standards due to inconsistencies, it generally offers a satisfactory experience for the price.
In terms of accessibility, the hotel is notably accommodating with its central location and suitable room features catering well to guests’ needs. The proximity to public transport and essential services enhances the hotel’s accessibility profile.
In summary, Leonardo Hotel Aberdeen offers a comfortable and convenient stay with standout features such as its location, friendly staff and varied breakfast. While some areas could benefit from updates, the overall guest experience is positive, making it a reliable choice for travelers in Aberdeen.
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The breakfast offering receives broad praise for its quality and variety. Guests enjoy the delicious and plentiful options, including gluten-free choices, in a pleasant and spacious breakfast room. Although there are occasional criticisms concerning the cooked items and replenishment speed, the overall sentiment is positive with many guests finding breakfast a highlight of their stay.
Dining at Leonardo Hotel Aberdeen is generally enjoyable with commendations for the food quality and friendly staff. The bar and restaurant offer a pleasant setting with some standout dishes such as superb fish and chips. However, a few guests noted areas for improvement in menu variety, service and the bar area’s ambiance. Despite these, the dining experience remains a positive aspect of the hotel.
Rooms at the hotel are mostly well-received with guests appreciating their cleanliness, spaciousness and comfortable beds. The views from several rooms add to the pleasure of staying. While some rooms are described as dated and in need of refurbishment and there are occasional noise and temperature control issues, the rooms are practical and comfortable overall, especially for short stays. Inconsistencies in cleanliness are minor but noted.
Cleanliness throughout the hotel generally meets high standards with spotless rooms and tidy shared spaces being commonly praised. Although some minor cleanliness issues are reported, they do not significantly detract from the overall positive experience.
The staff at Leonardo Hotel Aberdeen are frequently commended for their friendliness, professionalism and helpfulness, contributing greatly to a pleasant and welcoming stay. There are a few isolated instances of less favorable interactions, but the overwhelming majority of feedback highlights the staff’s positive impact.
Wi-Fi service is reliable and complimentary with good connection and availability in rooms. Though some guests experienced occasional speed issues, the service is generally satisfactory.
The hotel is recommended for families, offering spacious and comfortable family rooms and being centrally located for easy access to amenities. The hotel’s provisions for families, such as travel cots and family discounts, make it a suitable choice for those traveling with children.
For nightlife enthusiasts, the hotel’s central location provides convenient access to a variety of evening entertainment options. While there are occasional disturbances from surrounding venues, the hotel offers a good balance of proximity to nightlife and a comfortable retreat.
Beds are mostly praised for their comfort, contributing to good sleep quality. However, some guests find the mattresses too firm and the beds narrow. Despite these issues, the overall perception is that the beds are satisfactory.
Leonardo Hotel Aberdeen largely aligns with four-star expectations, benefiting from its prime location and quality breakfast. While some guests feel it leans more towards three-star standards due to inconsistencies, it generally offers a satisfactory experience for the price.
In terms of accessibility, the hotel is notably accommodating with its central location and suitable room features catering well to guests’ needs. The proximity to public transport and essential services enhances the hotel’s accessibility profile.
In summary, Leonardo Hotel Aberdeen offers a comfortable and convenient stay with standout features such as its location, friendly staff and varied breakfast. While some areas could benefit from updates, the overall guest experience is positive, making it a reliable choice for travelers in Aberdeen.
Hotel near Nightlife Spots
Situated on Guild Street, adjacent to Union Square Shopping Centre, the Leonardo Hotel Aberdeen is near the city's train and bus stations. It is also a 5-minute walk from Union Street's shops, bars, and restaurants. The hotel has a bar with panoramic floor-to-ceiling windows offering city views.
Accessible Hotel
This hotel features wheelchair accessible rooms designed to high specifications. These rooms include lowered beds for easy transfer, wide doorways, ample space for maneuvering, and fully equipped accessible bathrooms with options for roll-in showers or baths with additional handrails, lowered sinks, grab rails, and emergency pull cords. Accessible toilets are available in public areas, and elevators provide access to all floors.
4-Star Hotel
This hotel offers spacious rooms and a convenient location. It is well-suited for both business and leisure travelers, providing a comfortable and clean environment.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
The Leonardo Hotel Aberdeen is highly praised for its unbeatable location in the heart of the city. Nestled in the Union Square shopping center, the hotel offers seamless access to a plethora of shops, restaurants and amenities, making it an ideal hub for travelers. Its proximity to the Aberdeen train and bus stations makes commuting effortless, whether arriving or departing. Guests appreciate the hotel's convenience for public transport, shopping trips, theatre visits and even trips to the beach. The central positioning allows for easy exploration of Aberdeen's main attractions and provides picturesque city views. Overall, the location is consistently recognized as a defining and exceptional feature, enhancing the overall experience for guests.
Leonardo Hotel Aberdeen receives predominantly positive feedback about its breakfast offering. Many guests frequently commend the breakfast for its excellent quality, describing it as delicious and plentiful with a wide variety of choices, including gluten-free options. The breakfast buffet is often highlighted for being well-stocked and tasty with many visitors enjoying the hot and cold options available in a self-service format. The breakfast room itself is noted for being pleasant and spacious, occasionally offering good views.
However, there are some points of criticism. Several reviews mention issues with the cooked items, such as food being overcooked, dry or served at inconsistent temperatures. There's also feedback about items not being replenished quickly enough, leading to some disappointment. A few guests found the breakfast to be monotonous and expressed a desire for more diverse options, possibly including local produce like haggis or black pudding, which is notably absent despite the Scottish location.
Despite these minor criticisms, most guests seem satisfied overall, often finding the breakfast to be a significant and enjoyable part of their stay, keeping them full and ready for the day ahead.
Leonardo Hotel Aberdeen offers a varied dining experience with a range of restaurants that rank among the best in the UK. The bar and restaurant provide a pleasant setting for enjoying an evening meal, complemented by a good selection of nibbles available late at night. The food receives praise, especially the superb fish and chips, although some guests mention that menu options could be more varied, particularly with the desire for more fish dishes. The quality of the dishes, including a great menu, is generally appreciated, despite some mixed reviews on food quality, such as an undercooked burger and a soggy Caesar salad.
The staff at the restaurant and bar are noted for being lovely, friendly and informative, contributing positively to the dining experience. However, there are a few instances of less than stellar service, including plates being cleared before finishing and some instances of sloppy service. Room service has also been criticized for inefficiencies and poor communication regarding available items.
The bar area itself seems to have divided opinions; while the food is good, the area could benefit from an update as it appears old and tired. Moreover, there have been concerns about cleanliness with tables reportedly being sticky and not well-maintained.
Overall, despite a few drawbacks regarding service and ambiance, the Leonardo Hotel Aberdeen provides a generally good dining experience with friendly staff and some standout dishes.
The guest reviews of Leonardo Hotel Aberdeen offer a mixed but mostly positive reflection on the rooms. Many guests appreciated the clean and spacious rooms, noting they were well-supplied with essentials like tea/coffee, towels and toiletries. The views from several rooms were highlighted positively, providing lovely cityscapes that added to the overall experience. Comfortable beds frequently received praise, contributing to restful nights for many visitors. The central location of the hotel and the friendly, helpful staff were also underscored as significant advantages.
However, recurring issues were identified. Several rooms appeared dated and in need of refurbishment with some guests mentioning shabby decor and inadequate lighting. Noise was occasionally a problem, especially from external sources like machinery or traffic when windows were opened. Temperature control posed challenges as well with some rooms being too cold or too stuffy. Cleanliness inconsistencies were reported, notably in bathrooms and carpets, affecting the overall customer perception.
Despite these drawbacks, many guests still found the rooms to be practical and comfortable for short stays, particularly appreciating the spaciousness and additional amenities in the upgraded rooms. While the hotel shows its age in parts, its overall cleanliness, strategic location and accommodating staff make it a viable option for travelers seeking a convenient and comfortable stay in Aberdeen.
Guests of Leonardo Hotel Aberdeen have mixed opinions about the beds with many highlighting their comfort. Frequent mentions describe the beds as comfortable with several guests praising them as extremely comfortable and cozy. Words like comfy, very comfortable and super comfortable are often used, which suggests that the majority of guests enjoyed a good night's sleep on beds they found satisfactory.
However, not all feedback is positive. There are several instances where guests found the beds hard, including remarks about mattresses being too firm. Some reviews mention that the beds are narrow and small, which may be an issue for those who prefer more spacious sleeping arrangements. Additionally, the quality of pillows collected a few negative comments with some guests finding them extremely hard and uncomfortable.
Despite these concerns, the positive remarks about the comfort and cleanliness of the beds outweigh the negatives, illustrating a generally favorable perception of the sleeping arrangements at the hotel. Guests also appreciated the presence of thick, soft blankets and highlighted the overall comfort of the rooms. However, for travelers sensitive to bed firmness, it may be worthwhile to check in advance or request additional accommodations to ensure a restful stay.
Leonardo Hotel Aberdeen receives numerous mentions for its high level of cleanliness, making it a reliable choice for travelers who prioritize hygiene. Guests frequently describe their rooms as very clean, spotless and immaculately maintained. Many emphasize the comfortable and tidy conditions of both the rooms and shared spaces. Visitors appreciate the hotel's central location and accessibility, which adds to its appeal.
While the overall sentiment is positive, some reviews note areas for improvement. A few guests report minor cleanliness issues such as stained carpets and furniture and occasional lapses in housekeeping. Despite these concerns, the recurring theme is one of satisfaction with the cleanliness, highlighted by clean and spacious rooms, well-equipped amenities and a generally fresh environment. Although some areas and furnishing may appear dated, they are consistently described as clean, ensuring a hygienic stay.
In conclusion, while Leonardo Hotel Aberdeen could benefit from some updates and more consistent housekeeping efforts, it largely delivers on its promise of cleanliness, providing a comfortable and pleasant experience for its guests.
The reviews of the Leonardo Hotel Aberdeen highlight the exceptional quality of the staff, who are consistently described as friendly, helpful and welcoming. Guests frequently praise the staff's politeness, professionalism and accommodating nature across various roles, including reception, bar and cleaning personnel. Several reviews specifically commend individuals by name for their exceptional service, noting that staff went above and beyond to assist guests, such as upgrading rooms and providing local recommendations. Despite a few isolated comments about poor communication and unfriendliness, the overwhelming sentiment is that the staff contribute significantly to a positive and enjoyable stay, offering reliable and efficient service. The warm and hospitable atmosphere created by the team is a standout feature, making guests feel well-cared for and often eager to return.
The Wi-Fi at Leonardo Hotel Aberdeen generally receives positive remarks for its good connection, signal strength and availability. Guests appreciated the reliable and complimentary Wi-Fi service in their rooms, noting the good reception and overall satisfactory performance. However, there were a few critiques regarding the speed of the Wi-Fi and occasional unavailability. Despite these minor issues, the majority of guests were satisfied with the Wi-Fi service provided.
The Leonardo Hotel Aberdeen stands out as a top choice for families seeking comfort and convenience. Guests frequently praise the hotel for offering quiet and peaceful rooms that perfectly accommodate groups of three with a special emphasis on family-friendly features. Numerous reviews highlight the cozy and spacious family rooms, which are not only comfortable but also well-suited for those traveling with young children. The hotel staff's prompt provision of a travel cot for families with infants further underscores their commitment to making family stays hassle-free.
Additionally, the hotel's central location proves to be a major advantage, especially for those with kids, as it provides easy access to nearby shops and essential amenities. Guests have noted the convenience of having family rooms situated close to one another, which is ideal for larger family gatherings. The availability of family discounts for multiple rooms and nights adds an attractive financial incentive for families.
The hotel’s restaurant facilities also cater to families, ensuring that mealtime is a pleasant experience without needing to venture far. For parents planning an evening out, the convenience of being able to relax with a drink before heading out is an added bonus.
Overall, the Leonardo Hotel Aberdeen is highly recommended for families due to its spacious, comfortable accommodations and its strategic, family-oriented location.
The Leonardo Hotel Aberdeen boasts a prime location for night owls eager to explore the city's vibrant nightlife and entertainment. With easy access to numerous clubs, bars, pubs and restaurants, guests have plenty of options for evening activities. The hotel's central positioning allows for convenient exploration of nearby attractions while maintaining a balanced proximity to nightlife areas without being overwhelmingly noisy. Despite a few complaints about late-night disturbances from surrounding venues, the overall sentiment highlights the ease and enjoyment of accessing local nightlife. Ideal for both family and solo travelers alike, the hotel’s setting ensures that guests can experience the liveliness of Aberdeen while still having a comfortable retreat to return to.
Leonardo Hotel Aberdeen largely meets the expectations set by its four-star rating. Guests find it to be a very nice hotel with a particularly well-regarded location and breakfast that aligns well with four-star standards. For its price value, many found it to be a very good four-star hotel with an above-average experience for this category. The hotel is praised for being well-located with spacious rooms and comfortable beds. Additionally, the varied and complete breakfast, along with top-notch staff, enhances the overall guest experience. However, some reviewers noted that the hotel felt more like a three-star property, suggesting some inconsistencies in meeting the full four-star expectations. Despite these mixed perceptions, the hotel generally aligns with its four-star classification and offers a satisfactory stay for the price.
The Leonardo Hotel Aberdeen is well-suited for those seeking basic accommodations in a central location. Positioned conveniently at the shopping center with the train and bus stations right outside, the hotel serves its purpose for travelers. While it doesn't quite meet four-star hotel expectations and some find the price a bit high for the basic rooms offered, it aligns well with typical three-star quality. Cleanliness and staff service meet the standard expected from a three-star establishment. Guests appreciate the helpful staff and pleasant environment. Overall, it provides good value for a three-star hotel but may not be the best option in terms of value for money when compared to other options like the Premier Inn.
The Leonardo Hotel Aberdeen enjoys a favorable reputation for its accessibility, making it a convenient choice for guests with disabilities. Its central location offers easy access to numerous transportation options, including buses, trains and the ferry and it is in proximity to shops, restaurants and the City Centre. Guests particularly appreciate the hotel’s closeness to the main train station and Union Square, which enhances its accessibility profile.
The hotel's rooms cater well to accessibility needs, featuring wide beds and functional accessible bathrooms. For those arriving by car, there is parking on-site with straightforward access from the car park to the hotel.
However, some aspects require attention. The entry points can be somewhat awkward and confusing and there is no drop-off point close to the entrance, posing a challenge for those with mobility issues. Additionally, some bathrooms need updating and walk-in showers are not available with reports of some showers being potentially dangerous.
Overall, while the Leonardo Hotel Aberdeen provides good accessibility and a great location for guests with disabilities, certain improvements, especially related to ease of entry and room features, could further enhance the experience.
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Location
Breakfast
However, there are some points of criticism. Several reviews mention issues with the cooked items, such as food being overcooked, dry or served at inconsistent temperatures. There's also feedback about items not being replenished quickly enough, leading to some disappointment. A few guests found the breakfast to be monotonous and expressed a desire for more diverse options, possibly including local produce like haggis or black pudding, which is notably absent despite the Scottish location.
Despite these minor criticisms, most guests seem satisfied overall, often finding the breakfast to be a significant and enjoyable part of their stay, keeping them full and ready for the day ahead.
Dinner
The staff at the restaurant and bar are noted for being lovely, friendly and informative, contributing positively to the dining experience. However, there are a few instances of less than stellar service, including plates being cleared before finishing and some instances of sloppy service. Room service has also been criticized for inefficiencies and poor communication regarding available items.
The bar area itself seems to have divided opinions; while the food is good, the area could benefit from an update as it appears old and tired. Moreover, there have been concerns about cleanliness with tables reportedly being sticky and not well-maintained.
Overall, despite a few drawbacks regarding service and ambiance, the Leonardo Hotel Aberdeen provides a generally good dining experience with friendly staff and some standout dishes.
Rooms
However, recurring issues were identified. Several rooms appeared dated and in need of refurbishment with some guests mentioning shabby decor and inadequate lighting. Noise was occasionally a problem, especially from external sources like machinery or traffic when windows were opened. Temperature control posed challenges as well with some rooms being too cold or too stuffy. Cleanliness inconsistencies were reported, notably in bathrooms and carpets, affecting the overall customer perception.
Despite these drawbacks, many guests still found the rooms to be practical and comfortable for short stays, particularly appreciating the spaciousness and additional amenities in the upgraded rooms. While the hotel shows its age in parts, its overall cleanliness, strategic location and accommodating staff make it a viable option for travelers seeking a convenient and comfortable stay in Aberdeen.
Beds
However, not all feedback is positive. There are several instances where guests found the beds hard, including remarks about mattresses being too firm. Some reviews mention that the beds are narrow and small, which may be an issue for those who prefer more spacious sleeping arrangements. Additionally, the quality of pillows collected a few negative comments with some guests finding them extremely hard and uncomfortable.
Despite these concerns, the positive remarks about the comfort and cleanliness of the beds outweigh the negatives, illustrating a generally favorable perception of the sleeping arrangements at the hotel. Guests also appreciated the presence of thick, soft blankets and highlighted the overall comfort of the rooms. However, for travelers sensitive to bed firmness, it may be worthwhile to check in advance or request additional accommodations to ensure a restful stay.
Cleanliness
While the overall sentiment is positive, some reviews note areas for improvement. A few guests report minor cleanliness issues such as stained carpets and furniture and occasional lapses in housekeeping. Despite these concerns, the recurring theme is one of satisfaction with the cleanliness, highlighted by clean and spacious rooms, well-equipped amenities and a generally fresh environment. Although some areas and furnishing may appear dated, they are consistently described as clean, ensuring a hygienic stay.
In conclusion, while Leonardo Hotel Aberdeen could benefit from some updates and more consistent housekeeping efforts, it largely delivers on its promise of cleanliness, providing a comfortable and pleasant experience for its guests.
Staff
Wi-Fi
Family
Additionally, the hotel's central location proves to be a major advantage, especially for those with kids, as it provides easy access to nearby shops and essential amenities. Guests have noted the convenience of having family rooms situated close to one another, which is ideal for larger family gatherings. The availability of family discounts for multiple rooms and nights adds an attractive financial incentive for families.
The hotel’s restaurant facilities also cater to families, ensuring that mealtime is a pleasant experience without needing to venture far. For parents planning an evening out, the convenience of being able to relax with a drink before heading out is an added bonus.
Overall, the Leonardo Hotel Aberdeen is highly recommended for families due to its spacious, comfortable accommodations and its strategic, family-oriented location.
Nightlife
4 Star
3 Star
Accessible
The hotel's rooms cater well to accessibility needs, featuring wide beds and functional accessible bathrooms. For those arriving by car, there is parking on-site with straightforward access from the car park to the hotel.
However, some aspects require attention. The entry points can be somewhat awkward and confusing and there is no drop-off point close to the entrance, posing a challenge for those with mobility issues. Additionally, some bathrooms need updating and walk-in showers are not available with reports of some showers being potentially dangerous.
Overall, while the Leonardo Hotel Aberdeen provides good accessibility and a great location for guests with disabilities, certain improvements, especially related to ease of entry and room features, could further enhance the experience.
No, Leonardo Hotel Aberdeen doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Aberdeen.
No, Leonardo Hotel Aberdeen doesn't allow dogs.
No, parking facilities aren't available at Leonardo Hotel Aberdeen.
No, Leonardo Hotel Aberdeen doesn't have a gym.
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