Accessible HotelThis hotel offers guaranteed accessibility features such as roll-in showers, transfer showers, step-free entrances, and accessible parking. Rooms are equipped with roll-in showers, bathtub seats, closed caption TV, and lowered electrical outlets. The hotel has 20 rooms adapted for wheelchair users, 17 with grab bars, and 3 with wheel-in showers. Public areas feature smooth floors in the lobby and pool area, wheelchair-width doorways, visual fire alarms, and height-adjustable showerheads.
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Summary of reviews related to the 'Accessible' categoryThe Westin Harbour Castle in Toronto garners praise for its accessibility features, making it a convenient choice for guests with disabilities. Guests appreciate the availability of valet parking onsite and the accessible ramps that facilitate easy movement throughout the hotel. The front desk staff appears helpful with early check-ins, enhancing the overall ease of arrival. The location is notably accessible, which adds to the convenience for guests. However, some guests noted challenges with parking, mentioning that accessible parking is somewhat limited and they sometimes had to use the same ramp as cars. While the hotel is described as a bit outdated, the perfect accessibility provided compensates for this shortfall, ensuring a comfortable stay for all guests.
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