Grand Oasis Tulum Riviera - All Inclusive
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Summary of reviewsGrand Oasis Tulum Riviera - All Inclusive receives praise for its stunning beachfront location, offering guests easy access to turquoise waters and serene sandy shores. The resort's proximity to renowned attractions such as Akumal Beach and Tulum enhances its appeal as a fantastic base for both relaxation and exploration. The atmosphere is enriched by a charming environment complete with lovely dining options and numerous pools, providing diverse and scenic views for guests to unwind.
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Tulum Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
Categories
The dining experiences at the resort are positively highlighted, with guests enjoying a variety of delicious food without the need for reservation, especially at the noteworthy Miramar restaurant. Although the buffet receives mixed feedback regarding flavor and variety, the overall culinary offerings are deemed satisfying, contributing to a memorable stay. Breakfast similarly garners positive reviews for its abundance and diversity, adding to the comprehensive all-inclusive experience.
The hotel staff is commended for their friendliness and attentiveness, significantly enhancing guest satisfaction. Their warm service across various areas, especially at bars and restaurants, guarantees a welcoming atmosphere. Specific staff members have been acknowledged for their exceptional service, further uplifting the overall hotel experience.
Facilities around the resort, including the seven pools and vibrant beach, provide ample options for relaxation and recreation. The rooftop and infinity pools are popular for their beauty, while the beach excels with its crystal-clear waters suitable for snorkeling. These elements collectively form a delightful blend of land and sea activities that cater to both families and individual guests.
Families especially appreciate the amenities geared towards children, such as the kids club and designated pools. These contribute to a stress-free and enjoyable vacation, although some guests suggest enhancements to further enrich the children's experience.
Despite some mixed feedback on room conditions and cleanliness, the spacious and comfortable rooms with breathtaking sea views remain a highlighted feature among guests. Maintenance and cleanliness in certain areas require improvement to align better with the overall scenic charm of the resort.
In summary, Grand Oasis Tulum Riviera - All Inclusive offers a picturesque setting complemented by commendable dining, friendly staff, and relaxing facilities, making it a compelling choice for a tranquil and satisfying getaway amidst beautiful surroundings.
Resort near The Beach
This all-inclusive hotel is located on the beach in Akumal. It offers an accessible option for travelers looking for a beachfront stay.
Resort with Spa
Features a spa and wellness center. Facilities include a sauna, steam room, and jacuzzi. Offers massage services and treatments that blend ancient techniques with natural ingredients for relaxation.
Family Friendly Resort
While specific family amenities aren't detailed in the provided information, as an all-inclusive resort, it typically offers a range of activities and dining options suitable for families.
Resort with Swimming Pool
This all-inclusive resort features multiple pools and beachfront access. It is designed to offer a complete vacation experience with various dining and recreational activities.
Infinity Pool Children's Pool Pool Swim Up Bar Pool Water Slide Outdoor Pool
Resort with Gym
This all inclusive hotel features a fitness center. It caters to guests who want to combine relaxation with physical activity.
4-Star Resort
This all-inclusive resort offers a variety of amenities, including multiple dining options and swimming pools. It is well-suited for guests seeking a comprehensive vacation experience.
Resort with Outdoor Pool
Offers outdoor pool facilities. All inclusive amenities.
Resort with Swim Up Bar
Offers all-inclusive amenities. Provides access to the Riviera Maya. Features multiple dining and activity options.
Resort with All Inclusive Packages
Luxury Resort
Resort near Golf Courses
Beachfront Resort
Resort for Honeymoon
Romantic Resort
Business Resort
Resort with Tennis Courts
Resort for Yoga
Resort with Infinity Pool
Resort with Pool Water Slide
Resort with Children's Pool
Guest Reviews
Nestled along a pristine, sandy beach, Grand Oasis Tulum Riviera boasts direct access to turquoise waters, providing guests with a picturesque setting for relaxation. This charming destination offers a peaceful escape, far from the bustling noise of Playa del Carmen and Cancun, yet conveniently close enough for those seeking vibrant city excursions. Its strategic position ensures easy airport access and proximity to renowned attractions like Akumal Beach and Tulum, which are just minutes away, making exploration swift and simple.
The hotel's seafront location and numerous pools enhance the tranquil experience, inviting guests to unwind in a beautiful environment perfect for those seeking a retreat. The coral reef nearby adds a touch of adventure for snorkeling enthusiasts. Despite its compact size, the resort offers everything you need, from lovely dining options such as a nice café and good Mexican and Italian restaurants, to breathtaking views comfortable enough to incite restfulness and contentment.
Ideal for anyone desiring a stunning oceanfront view, this location's beauty underscores its reputation as a wonderful place to escape and enjoy the crystal clear waters and clean sandy shores. Whether looking for direct beach access or merely wishing to bask in the serene surroundings, Grand Oasis Tulum Riviera provides an excellent base for both relaxation and exploration.
The breakfast experience at Grand Oasis Tulum Riviera - All Inclusive receives a mix of feedback. Guests appreciate the quality and variety of the morning offerings, with many finding the buffet to be abundant and diverse. The Arrecifes restaurant, in particular, is noted for its delightful surprises, adding a special touch to guests' morning meals. However, a few guests found the breakfast lacking in flavor and occasionally served cold. Despite this, the overall sentiment leans positive with acknowledgments of the buffet's completeness and the ease with which guests can find something to their liking.
At Grand Oasis Tulum Riviera, guests can enjoy an impressive dining experience characterized by delicious food and commendable service. The resort lacks a reservation policy for its restaurants, making dining accessible and convenient for everyone. Miramar stands out as a particularly delectable option, praised for its delightful offerings. Guests frequently note the exceptional variety and quality of the food across various dining establishments within the resort, including the Italian and Mexican restaurants that receive high praise for their flavorful dishes.
The dinner options are diverse, providing a large selection that caters to a wide range of tastes. Guests appreciate the abundance of tasty choices available, which is considered impressive given the resort’s price point. The overall quality of the food is often highlighted as a significant upgrade compared to other Oasis hotels.
While most dining experiences, especially in a la carte settings, are commendable, the buffet has received feedback suggesting it could improve with more options and greater variety. Despite this, guests generally find the food to be satisfying, with many expressing enjoyment of the plentiful and varied offerings at the buffet. Overall, Grand Oasis Tulum Riviera impresses with its inviting atmosphere and delightful culinary options, ensuring a memorable stay for its visitors.
Guests of the Grand Oasis Tulum Riviera - All Inclusive have mixed impressions of the hotel's rooms, with notable highlights and some areas in need of improvement. Many visitors appreciate the spaciousness and comfort of the rooms, often mentioning the breathtaking sea views as a standout feature. The rooms are generally well-equipped with essential amenities, and some enjoy luxurious upgrades such as private pools and jacuzzis.
Despite these positive attributes, several guests point out issues that detract from their experience. The hotel appears to be in need of significant maintenance, with numerous reports of musty smells, dampness, and outdated facilities. Problems with plumbing and unsteady balconies have also been noted, raising safety and comfort concerns.
Cleanliness is another area with mixed feedback; while some find the rooms neat with comfortable beds, others report irregular cleaning schedules and lingering stains. Maintenance issues such as rusty doors, worn-out decor, and a need for overall renovation are frequently mentioned.
While the hotel's facilities, including a 24-hour café with friendly staff, receive praise, the overall upkeep of the rooms seems to fall short of expectations, highlighting an opportunity for improvement to better match the picturesque setting and potential the resort has to offer.
At Grand Oasis Tulum Riviera, opinions on the beds vary among guests. While many guests have praised the comfort and ample size of the beds, noting they are very comfortable and well-made, there have been mixed reviews regarding specific aspects of their condition. Some guests found the beds to be soft, leading to discomfort or feeling twisted upon waking. Others commented on the beds feeling hard or uncomfortable, impacting their overall experience. Concerns were raised about bed cleanliness, such as pillows with an unpleasant smell of dampness or sweat, and bed linens being less than pristine, with occasional reports of sand beneath the sheets. Additionally, some reviews highlighted issues with bed arrangements being too close to one another, making the space feel cramped, and potential safety hazards like electric shocks from bedside reading lamps. Despite these issues, the overall room environment is described as great and super comfortable, suggesting other positive aspects may enhance the staying experience.
Grand Oasis Tulum Riviera offers guests a mixed experience when it comes to cleanliness and the maintenance of its facilities. While some guests appreciated the immaculate cleanliness of certain areas, including the beach and pools, inconsistencies in room cleaning were noted by others. Although the upgraded suites were described as spacious and beautifully maintained with their own pools and spectacular sea views, several guests reported issues such as persistent musty smells, cobwebs, hair not swept properly, and occasional trash left by previous occupants.
The general cleanliness of communal spaces was praised by some, while others pointed out that hallways and common areas were neglected during extended stays. The older facilities show signs of wear and tear, with more attention needed to prevent deterioration and ensure safety. The limescale buildup in showers and instances of clogged fixtures further highlight room service shortcomings.
Overall, Grand Oasis Tulum Riviera blends the allure of its well-maintained beach and certain clean facilities with areas that necessitate urgent management intervention to uplift maintenance and cleaning standards throughout the hotel.
At Grand Oasis Tulum Riviera - All Inclusive, the majority of guests have noted the friendliness and attentiveness of the hotel staff. Many visitors have praised the warmth and polite service offered, with descriptions of the staff as very nice, kind, and eager to ensure guest comfort. This positive atmosphere is often attributed to the staff's consistent efforts to go above and beyond, providing quick and outstanding service in various areas such as the bars, restaurants, and activities.
Special mentions highlight certain individuals like Antonio, a particularly attentive waiter, and Mario, a vibrant entertainer who uplifted guests with his positive energy during activities. Other guests appreciated the smooth and efficient service that included minimal wait times, demonstrating a commitment to guest satisfaction. The staff's welcoming nature contributes significantly to the hotel experience, often noted as wonderful and excellent, with most employees showcasing great hospitality.
However, some reviews offer a contrasting view of the reception staff, with reports of rude and unhelpful behavior from certain individuals. Issues such as slow responses and a lack of attentiveness were mentioned, alongside specific challenges with services like beach towel distribution. Despite these concerns, many guests still found the overall service during their stay to be commendable.
Grand Oasis Tulum Riviera offers a diverse selection of pools within its all-inclusive complex, boasting seven different options that cater to a variety of tastes and preferences. The infinity pool and the rooftop pool at Sian Kaan stand out for their beauty, making them photogenic spots that can be quite enjoyable. Families can appreciate the designated children's pools and a separate adult-only pool provides a more tranquil setting.
The surrounding area adds to the allure, with the main pool and several others providing a choice of stunning views right by the sea. The hotel's pools agreeably complement an ideal beach for snorkeling, beautiful beaches, and vibrant marine life, making for an enticing blend of both land and sea experiences.
Despite the overall appeal, some guests noted that maintenance could be improved, with reports of certain pools being in poor condition and some showing signs of neglect. The water in the pools is mentioned to be cold, which could be less inviting for some. On a positive note, when well-maintained, the pools are clean and offer good bar services, making them an attraction for relaxation and leisure. The lively atmosphere is further enriched by the surrounding activities and culinary offerings within the hotel complex.
The beach at Grand Oasis Tulum Riviera is often lauded for its stunning beauty and crystal-clear waters, offering picturesque views that seem almost paradisiacal. Visitors frequently mention the beach's suitability for snorkeling, with an abundance of various kinds of fish for an exciting underwater experience. The beach is considered a tranquil spot, accentuated by its fine sandy shores and vibrant turquoise water. Despite reports of occasional stones further out into the sea and some minimal trash presence, especially cigarette butts, the beach is meticulously maintained and cleaned daily. Sunbathing amenities like loungers are available, although they are quickly occupied. This beautiful and pristine beach is complemented by a harmonious environment where guests also enjoy encounters with local wildlife such as iguanas and coatis. Overall, the beach provides a relaxing and scenic escape that is both ideal for swimming and enjoying the vibrant marine life.
Grand Oasis Tulum Riviera - All Inclusive offers a family-friendly environment that is particularly welcoming to guests with children. The highlight for many families is the kids club, which provides a variety of entertainment options that keep youngsters engaged and happy. Parents have noted that the kids club staff are fantastic, ensuring that the children's experience is both enjoyable and enriching. The property is described as having a nice children's area and pools that kids love, adding to the fun and relaxation for the whole family. However, the kids club has limited hours, closing at 5 PM, and some guests expressed a desire for additional play areas with swings and activity centers to enhance the children's experience even further.
Despite some logistical challenges like difficulties in obtaining towels and minor issues with room arrangements, families found their overall stay to be enjoyable and stress-free. With activities like billiards, magnetic darts, and foosball, children can stay entertained, making the Grand Oasis Tulum Riviera a solid choice for a family vacation.
Grand Oasis Tulum Riviera offers an appealing all-inclusive experience that attracts many guests to its stunning beachfront location. Visitors appreciate the convenience of not having to reserve spots at the hotel's restaurants, highlighting the ease of dining. The buffet is frequently praised for its variety and tastiness, especially for those who measure quality against the cost of the stay, with some considering it among the best they've experienced in Cancun hotels. The food selection is described as plentiful, and cocktails receive positive nods among guests who enjoy the diverse drink offerings.
While the beach location is celebrated, there is a mention that the resort could improve its amenities for swimsuit drying, which suggests a minor area for enhancement. The condition of the facilities occasionally draws criticism, indicating some needed upgrades to meet guest expectations fully.
Despite some differing opinions on the inclusivity promises—where a few guests felt the all-inclusive offering was not as advertised—the overall concept of the hotel is well-received, with many noting satisfaction with the services provided. Set within a not overly large complex, Grand Oasis Tulum Riviera stands out for those seeking an enjoyable and mostly comprehensive all-inclusive vacation experience.
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Location
The hotel's seafront location and numerous pools enhance the tranquil experience, inviting guests to unwind in a beautiful environment perfect for those seeking a retreat. The coral reef nearby adds a touch of adventure for snorkeling enthusiasts. Despite its compact size, the resort offers everything you need, from lovely dining options such as a nice café and good Mexican and Italian restaurants, to breathtaking views comfortable enough to incite restfulness and contentment.
Ideal for anyone desiring a stunning oceanfront view, this location's beauty underscores its reputation as a wonderful place to escape and enjoy the crystal clear waters and clean sandy shores. Whether looking for direct beach access or merely wishing to bask in the serene surroundings, Grand Oasis Tulum Riviera provides an excellent base for both relaxation and exploration.
Breakfast
Dinner
The dinner options are diverse, providing a large selection that caters to a wide range of tastes. Guests appreciate the abundance of tasty choices available, which is considered impressive given the resort’s price point. The overall quality of the food is often highlighted as a significant upgrade compared to other Oasis hotels.
While most dining experiences, especially in a la carte settings, are commendable, the buffet has received feedback suggesting it could improve with more options and greater variety. Despite this, guests generally find the food to be satisfying, with many expressing enjoyment of the plentiful and varied offerings at the buffet. Overall, Grand Oasis Tulum Riviera impresses with its inviting atmosphere and delightful culinary options, ensuring a memorable stay for its visitors.
Rooms
Despite these positive attributes, several guests point out issues that detract from their experience. The hotel appears to be in need of significant maintenance, with numerous reports of musty smells, dampness, and outdated facilities. Problems with plumbing and unsteady balconies have also been noted, raising safety and comfort concerns.
Cleanliness is another area with mixed feedback; while some find the rooms neat with comfortable beds, others report irregular cleaning schedules and lingering stains. Maintenance issues such as rusty doors, worn-out decor, and a need for overall renovation are frequently mentioned.
While the hotel's facilities, including a 24-hour café with friendly staff, receive praise, the overall upkeep of the rooms seems to fall short of expectations, highlighting an opportunity for improvement to better match the picturesque setting and potential the resort has to offer.
Beds
Cleanliness
The general cleanliness of communal spaces was praised by some, while others pointed out that hallways and common areas were neglected during extended stays. The older facilities show signs of wear and tear, with more attention needed to prevent deterioration and ensure safety. The limescale buildup in showers and instances of clogged fixtures further highlight room service shortcomings.
Overall, Grand Oasis Tulum Riviera blends the allure of its well-maintained beach and certain clean facilities with areas that necessitate urgent management intervention to uplift maintenance and cleaning standards throughout the hotel.
Staff
Special mentions highlight certain individuals like Antonio, a particularly attentive waiter, and Mario, a vibrant entertainer who uplifted guests with his positive energy during activities. Other guests appreciated the smooth and efficient service that included minimal wait times, demonstrating a commitment to guest satisfaction. The staff's welcoming nature contributes significantly to the hotel experience, often noted as wonderful and excellent, with most employees showcasing great hospitality.
However, some reviews offer a contrasting view of the reception staff, with reports of rude and unhelpful behavior from certain individuals. Issues such as slow responses and a lack of attentiveness were mentioned, alongside specific challenges with services like beach towel distribution. Despite these concerns, many guests still found the overall service during their stay to be commendable.
Pool
The surrounding area adds to the allure, with the main pool and several others providing a choice of stunning views right by the sea. The hotel's pools agreeably complement an ideal beach for snorkeling, beautiful beaches, and vibrant marine life, making for an enticing blend of both land and sea experiences.
Despite the overall appeal, some guests noted that maintenance could be improved, with reports of certain pools being in poor condition and some showing signs of neglect. The water in the pools is mentioned to be cold, which could be less inviting for some. On a positive note, when well-maintained, the pools are clean and offer good bar services, making them an attraction for relaxation and leisure. The lively atmosphere is further enriched by the surrounding activities and culinary offerings within the hotel complex.
Beach
Family
Despite some logistical challenges like difficulties in obtaining towels and minor issues with room arrangements, families found their overall stay to be enjoyable and stress-free. With activities like billiards, magnetic darts, and foosball, children can stay entertained, making the Grand Oasis Tulum Riviera a solid choice for a family vacation.
All-Inclusive Packages
While the beach location is celebrated, there is a mention that the resort could improve its amenities for swimsuit drying, which suggests a minor area for enhancement. The condition of the facilities occasionally draws criticism, indicating some needed upgrades to meet guest expectations fully.
Despite some differing opinions on the inclusivity promises—where a few guests felt the all-inclusive offering was not as advertised—the overall concept of the hotel is well-received, with many noting satisfaction with the services provided. Set within a not overly large complex, Grand Oasis Tulum Riviera stands out for those seeking an enjoyable and mostly comprehensive all-inclusive vacation experience.
Yes, Grand Oasis Tulum Riviera - All Inclusive has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Grand Oasis Tulum Riviera - All Inclusive.
No, Grand Oasis Tulum Riviera - All Inclusive doesn't allow dogs.
No, parking facilities aren't available at Grand Oasis Tulum Riviera - All Inclusive.
Yes, Grand Oasis Tulum Riviera - All Inclusive has a gym.
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