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Summary of reviewsGreen Hotel presents a perfect sanctuary for those seeking tranquility away from the city's bustle. It's strategically positioned for easy car access to various parts of Almaty and has a nearby bus stop for convenient transportation. The serene setting, enhanced by stunning views of the mountains and fresh air, makes it a delightful retreat. Essential amenities, including a supermarket, are within walking distance, ensuring a restful stay. The staff's politeness and the well-maintained park amplify the overall experience, making the Green Hotel ideal for a relaxed vacation amid natural beauty, albeit less suited for business travelers due to the distance from the city center.
Guests routinely praise the Green Hotel's breakfast, which features a varied and excellent buffet with delicious and healthy options such as fresh pastries and home-cooked dishes. Served in a cozy setting, the inclusive breakfast is seen as a significant perk, ensuring guests start their day well-nourished. Despite a few mentions of limited choices, the overall sentiment is highly positive, emphasizing the quality and value of the breakfast offering.
Dinner at Green Hotel continues to impress with guests enjoying the flexibility of ordering meals late into the evening. The inclusion of dinner with the stay and the availability of additional meal orders is highly appreciated. The consistently excellent and tasty food, particularly the delicious homemade dishes, contribute to the guests' overall satisfaction.
The rooms at Green Hotel are described as small, cozy, comfortable and clean, offering beautiful views and pleasant stays. However, areas needing improvement include the drainage system, showers and thin walls, which can cause disturbances. The lack of air conditioning and in-room phones also detracts from the experience.
Cleanliness is a standout feature at Green Hotel with guests frequently highlighting the clean and comfortable rooms and well-groomed grounds adorned with beautiful greenery and roses. The hygienic environment, enhanced by clean linen, contributes to a charming and cozy stay, despite one report of dirty rooms.
Staff at Green Hotel are commended for their exceptional service. Guests appreciate their accommodating and attentive nature, diligent housekeeping and the added convenience of a free ironing service. The staff’s consistent politeness and responsible attitude towards guest issues create a welcoming and professional atmosphere, significantly enhancing the overall guest experience.
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