InfoSummary of reviewsPuralã - Wool Valley Hotel & SPA in Covilhã offers a pleasant and satisfying experience for travelers, particularly for those seeking a combination of accessibility and tranquility. Its strategic location ensures easy access to the Serra da Estrela and local amenities while maintaining a peaceful environment. Guests frequently commend the ample amenities, including a sauna, Turkish bath, and the highly-praised breakfast service featuring diverse, high-quality options sourced from local ingredients.
The dining experience at the hotel also receives commendation, especially for its dinner offerings, known for their quality and presentation. Despite some varied opinions on menu diversity, the overall dining service showcases a good price-quality ratio, enhanced by the friendly and attentive staff.
Rooms at Puralã are spacious, modern, and well-maintained, offering comfort with large beds and clean spaces. Although some guests note minor issues like limited amenities and occasional soundproofing concerns, the staff's helpfulness and the complimentary room upgrades highlight a positive stay. Cleanliness is emphasized across the hotel, from rooms to common areas, contributing to a welcoming atmosphere.
The staff at Puralã is consistently recognized for their professionalism and friendliness, creating an inviting atmosphere and enhancing the hotel’s family-friendly reputation. This is complemented by the hotel's well-equipped spa and gym, offering relaxation and fitness options, though some updates in equipment and earlier gym hours could enhance guest satisfaction.
Pool facilities, both indoor and outdoor, add to the appeal with positive feedback on their cleanliness and accessibility, although external children's lessons can make the area lively at times. Overall, the hotel's offerings, combined with excellent service and outstanding hygiene, make Puralã - Wool Valley Hotel & SPA a favored choice for family retreats and relaxing getaways in Covilhã. Show more
InfoSummary of reviewsCasa Do Refugio is warmly appreciated by guests for its exceptional location and tranquil surroundings. Nestled in a quiet area, it provides easy access to both the slopes and the center of Covilhã, making it an ideal spot for exploring the region. The hotel's proximity to shops and amenities like the Covilhã shopping center and Aldi enhances convenience. Nature lovers enjoy the serene environment, complemented by beautiful views and a relaxing terrace, and find a pleasant escape from city life. The hosts are frequently praised for their kindness and attentiveness, with gestures such as homemade cakes and a pet-friendly policy contributing to a welcoming atmosphere that makes guests feel at home.
The breakfast experience at Casa Do Refugio stands out for its delightful homemade cakes, particularly the cinnamon cake prepared by Mrs. Aurora upon arrival. These culinary treats earn high praise for their fresh and delicious appeal, serving as a thoughtful start to the day that significantly enhances the guest experience.
Accommodation features a blend of cozy studios and spacious rooms, with many highlighting the comfort of king-size beds and the cozy atmosphere of the studios. However, there are reported discrepancies in room conditions and concerns about maintenance, such as leaks and weak showers, indicating potential areas for improvement to better match guests' expectations.
Mixed opinions are reported regarding cleanliness. While many guests appreciate the super clean and functional environment, some express dissatisfaction with persistent odors and inadequate cleaning practices, particularly in bedding, kitchens, and bathrooms. Language barriers have occasionally made addressing these concerns challenging.
Casa Do Refugio shines in hospitality, with the staff being commended for their welcoming and attentive service. Guests consistently praise the team, especially Marita, Mr. Paulo, and the caretakers, who ensure a memorable stay. Homely touches such as homemade cakes and coffee further elevate the guest experience.
Parking facilities at Casa Do Refugio are convenient, with private parking spaces easily accessible. Despite challenging driveway navigation, guests find it manageable and appreciate the parking setup. Additional proximity to local amenities, such as Aldi, adds to the ease of stay.
Finally, the quality of beds receives mixed reviews, with the king-size bed praised for comfort while other sleeping arrangements, like sofa beds, fall short. Mattress issues are noted, affecting overall satisfaction. Addressing these areas could enhance comfort further, ensuring a more consistently pleasant experience at Casa Do Refugio. Show more
InfoSummary of reviewsCasa d'Acha is celebrated for its idyllic location in a charming and historically rich village that offers a tranquil escape from the modern world's hustle and bustle. The peaceful atmosphere and medieval-like ambiance make it an excellent base for exploring nearby renowned villages and the surrounding natural beauty. Although the village provides limited amenities, its serene charm and proximity to attractions draw visitors seeking relaxation amidst historical surroundings.
Guests at Casa d'Acha enjoy a delightful breakfast experience, often described as excellent and made from fresh, local ingredients. Homemade jams and a variety of options including bread, cake, meat, cheese, and more contribute to an inviting atmosphere. The attentive service provided by staff ensures a pleasant start to the day, with breakfast served promptly and flexibly to meet guests' schedules.
The accommodations at Casa d'Acha are equally appealing, housed within a beautifully restored traditional building. The spacious and clean rooms offer comfort and elegance, making for restful stays. Many rooms feature balconies or terraces with stunning views, enhancing the overall experience. Guests appreciate the quietness, the exceptional comfort of the beds, and the establishment's good value even in smaller rooms.
Cleanliness is a standout feature of Casa d'Acha, with facilities described as spotlessly clean and well-maintained. The attention to detail in maintaining a pristine environment creates a welcoming and hygienic atmosphere that makes guests feel at home.
The warm and attentive service at Casa d'Acha, led by the delightful Mr. Rui, adds to the memorable experience. The staff's genuine friendliness, helpfulness, and knowledge of local traditions enrich the guest experience, ensuring visitors feel welcomed and cared for. This dedication to hospitality, cleanliness, and comfort makes Casa d'Acha a highly regarded choice for travelers seeking tranquility and charm. Show more
InfoSummary of reviewsHotel Covilhã Dona Maria Affiliated by Meliá enjoys consistently positive reviews across various categories, making it a commendable choice for travelers. The hotel's location is particularly praised for its strategic positioning near the city center and Serra da Estrela, offering easy access to both urban and natural attractions. Guests appreciate the convenience of nearby amenities such as restaurants, gas stations and markets, as well as the hotel's spacious parking and accessibility to main roads, ideal for those traveling by car.
Breakfast receives outstanding feedback with guests frequently describing it as excellent, delicious and comprehensive. The buffet offers a vast selection catering to all tastes and dietary needs with fresh and high-quality products and friendly, helpful staff enhancing the experience. While a few critiques mention the need for more vegan options, the overall sentiment is overwhelmingly positive with the breakfast often being highlighted as a key part of the stay.
The dinner experience is also well-regarded, particularly the buffet dinner which is praised for its variety and quality. Despite some feedback regarding the need for more protein options and occasional concerns about price, the overall dining experience is positive with commendable service and an inviting atmosphere.
The rooms at the hotel are noted for their spaciousness, modern decor and cleanliness. Guests highlight the comfortable beds, quality amenities and beautiful views. While some soundproofing issues are mentioned, the overall comfort and tranquility provide a pleasant stay. High standards of housekeeping ensure rooms and common areas remain impeccable.
Cleanliness across the hotel is commendable with frequent praise for the meticulously maintained environments, including the spa, pool and gym areas. Housekeeping is efficient and thorough, contributing to an exceptionally clean and comfortable setting for guests.
The hotel's staff receives consistent praise for their friendliness, professionalism and attentiveness. Guests frequently mention the warm and welcoming atmosphere created by the team, enhancing the overall experience and making it memorable.
Wi-Fi service is generally reliable and fast, although there are mentions of occasional connectivity issues, particularly in the pool area. However, this does not significantly detract from the positive guest experiences.
The spa is a standout feature, lauded for its cleanliness, excellent amenities such as the sauna and Turkish bath and its relaxing environment. Despite occasional overcrowding, the spa contributes significantly to the overall enjoyment of guests' stays.
The gym is well-equipped and modern, complementing the wellness facilities and providing a satisfying fitness experience. While some find it small, it meets most training needs efficiently.
The pool area is highly regarded for its size, cleanliness and comfortable temperature, making it popular among guests, especially families. Minor concerns about occasional overcrowding and water temperature do not overshadow the generally positive feedback.
Parking options at the hotel are ample and secure with free indoor and outdoor spaces, including a garage with electric car charging. This convenience is frequently highlighted as a major benefit.
In summary, Hotel Covilhã Dona Maria Affiliated by Meliá impresses guests with its excellent location, superb breakfast, comfortable rooms, exceptional cleanliness and outstanding staff service. The additional amenities like the spa, gym and pool further enhance the overall experience, making it a highly recommended choice for travelers. Show more
