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Summary of reviewsComfort Inn & Suites boasts a prime location, providing convenient access to Ball State University and a variety of nearby amenities, including restaurants, stores, and essential services like Walmart and Walgreens. Guests appreciate the hotel's central positioning and easy road access, which is further complemented by a clean facility and friendly staff, ensuring a comfortable stay.
Breakfast at the hotel garners praise for its variety and quality, with a buffet that offers a mix of traditional breakfast items such as sausage, eggs, waffles, and bacon. The breakfast caters to both quick meals and leisurely dining, supported by attentive and friendly staff. Though some minor inconsistencies have been noted, most guests enjoy a positive breakfast experience.
The rooms are generally clean and satisfactory, with comfortable beds and quality linens. While some rooms may be smaller than expected and present minor issues like dated décor or occasional maintenance problems, the accommodations are predominantly pleasant. The hotel maintains high cleanliness standards across the property, including bathrooms with good water pressure, contributing to an enjoyable stay.
The staff at Comfort Inn & Suites receive consistent acclaim for their exceptional hospitality and professionalism. Guests frequently report positive interactions, noting the team's readiness to assist and their role in maintaining a welcoming atmosphere.
Families particularly enjoy the hotel's pool area, which is quiet and suitable for children's enjoyment. Though there are occasional concerns about pool chemicals and towel availability, the pool is often highlighted as a positive feature.
Guests' experiences with the beds vary, with many finding the pillows and mattresses comfortable and well made. While some enjoy the firmness, others note the beds are slightly smaller than expected and occasionally too firm for those preferring a softer mattress.
Overall, Comfort Inn & Suites is recognized for its accessible location, clean environment, and hospitable staff, making it a favorable choice for visitors seeking both convenience and comfort.
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