World > Middle East > Saudi Arabia > Ash Sharqiyah > Hotels in Alkhafji > رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments

رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments

Alkhafji , Khafji , King Abdullah Road (Show on Map)

6.0

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1 room2 guests 1 room, 2 guests

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Summary of reviewsرؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments is a centrally located hotel that earns high marks for its strategic placement in the heart of the city. Guests appreciate the convenience of being near the corniche, beach and various facilities, making it easy to explore and enjoy Khafji. The accessibility is further enhanced by its position on a busy street, allowing straightforward entry and exit. The hotel is also commended for its reasonable prices and the helpfulness of the reception staff, contributing to an overall favorable experience.

The rooms at رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments are notably spacious, offering plenty of comfort in terms of size. However, the furnishings and amenities appear outdated and in need of renovation. While guests appreciate the roominess, they express concerns about the old furniture, problems with water pressure and the lack of heaters in bathrooms. The air conditioning also has issues, being both noisy and prone to leaks. Nonetheless, the practicality of the location remains a significant advantage.

Cleanliness is a major area of concern for this hotel with numerous guests reporting poor hygiene standards. Many rooms and bathrooms do not meet cleanliness expectations with complaints about dirty sheets, worn-out furniture and unsatisfactory parquet floors. The bathrooms, in particular, suffer from issues like mold, rust and noticeable sewage smells. Frequent maintenance problems, such as broken faucets, further detract from the overall experience.

Despite the hotel's shortcomings in terms of room quality and cleanliness, the staff notably stand out for their exceptional service. Guests frequently praise the polite, cooperative and respectful nature of the receptionists. Individuals like the Egyptian receptionist and Abdulaziz Al-Asmari receive special mentions for their kindness and high morals. The reception service is admired for its efficiency and high standards, creating a welcoming and friendly atmosphere for visitors.

In summary, رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments benefits from an excellent location and a stellar staff that enhances the guest experience. However, the hotel falls short in terms of room condition and cleanliness, areas that require significant improvement.
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Cheap Aparthotel

This aparthotel provides affordable accommodations. It is suitable for travelers who appreciate having more space and basic cooking facilities.

Aparthotel with Parking

3-Star Aparthotel

Room Types

Standard Twin Room This room comes with a sofa and and flat-screen TV, fridge, and tea/coffee maker.

Deluxe One-Bedroom Apartment This large air-conditioned suite comes with a sofa and flat-screen TV. The kitchen has a fridge and tea/coffee maker.

Two-Bedroom Apartment This spacious air-conditioned suite includes a seating area with a sofa and flat-screen TV. The kitchen has a fridge and tea/coffee maker.

Superior Double Room The spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower. The double room's kitchen is available for cooking and storing food. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

About رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments

License: 10009577

Guest Reviews

6.0

Rated

Location

رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments enjoys a highly praised location, making it an attractive option for travelers seeking convenience. Situated in the city center, it provides easy access to all necessary amenities and services. Guests appreciate being in close proximity to the corniche, beach and various facilities, enabling them to explore the city with ease. The hotel is positioned on a busy street, which facilitates straightforward entry and exit, further enhancing its accessibility. While some rooms may show signs of aging, the cleanliness of the hotel and the pleasant atmosphere of the lobby are positive highlights. Visitors also commend the reasonable prices and the helpfulness of the reception staff, which collectively contribute to a favorable experience at this centrally located hotel.

Rooms

رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments offers rooms that are notably spacious, providing plenty of room for comfort. The size of the rooms is a significant positive aspect noted by guests. However, the quality and condition of the furnishings and amenities leave much to be desired. Guests have expressed concerns about old and outdated furniture, flooring and an overall lack of cleanliness. The bathrooms, in particular, are in need of complete renovation with issues such as mold, rust, weak water pressure and no heaters being frequently mentioned. Additionally, there are complaints about the air conditioning being both noisy and prone to leaking water. Beds and pillows have also been criticized for being uncomfortable, which impacts the overall comfort of the stay. Despite these shortcomings, the location of the hotel is convenient, adding a layer of practicality for travelers.

Cleanliness

رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments has faced significant criticism concerning its cleanliness. Numerous guests reported poor cleanliness across various facilities, particularly highlighting bathrooms that were full of hair and emitted noticeable smells of sewage. The general upkeep of the rooms fell short of expectations with dirty sheets, old and worn-out furniture and lighting concerns being common grievances. Many reviewers believed the hotel's actual state did not match the cleanliness depicted in pictures, citing very dirty parquet floors and unsatisfactory hygiene levels in both the rooms and beds.

The necessity for frequent maintenance was also stressed, as issues like broken faucets and inadequate overall cleanliness were prevalent. Guests expressed dissatisfaction with the provided amenities, noting that they were outdated and in dire need of renovation. The cleanliness or lack thereof, in this establishment appeared to be a recurring issue, leading to negative experiences across a majority of stays.

Staff

The staff at رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments consistently receive positive remarks for their exceptional service. Guests frequently highlight the cooperative and courteous nature of the receptionists, particularly noting the refined behavior of the front desk staff during the afternoon. Many guests have expressed gratitude towards individuals like the Egyptian receptionist and Abdulaziz Al-Asmari for their kindness and high morals. The overall reception service is described as excellent with a high standard of cleanliness and efficient problem resolution. The staff is characterized as being cheerful, respectful and very helpful, creating a friendly and welcoming atmosphere for visitors.

No, رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments doesn't have any pool.

No, a spa isn't available at رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments.

No, رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments doesn't allow dogs.

Yes, parking facilities are available at رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments.

No, رؤوم إن للشقق المخدومة - Raoum Inn Serviced Apartments doesn't have a gym.

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