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Summary of reviewsHL Hotel enjoys a prime location in the heart of the city, garnering high praise for its centrality and accessibility to dining options, popular attractions and the main square. This ideal positioning, combined with excellent amenities, makes it a favored choice for travelers. The addition of on-site parking is particularly appreciated, although some guests find maneuvering larger vehicles challenging.
Breakfast at HL Hotel is generally well-received with guests describing it as excellent, delicious and provided in a beautiful, pleasant café. While there are some notes on variability and a desire for more substantial options, the overall breakfast experience complements the hotel's appealing location and quality service.
The rooms are frequently described as clean, comfortable and spacious, though there are mentions of some being small or outdated. The bathrooms receive particular praise for their cleanliness and size. Despite occasional maintenance concerns, the rooms are largely appreciated for their comfort and functionality.
Cleanliness is a consistent highlight in guest reviews with the hotel being commended for its immaculate rooms and well-maintained overall environment.
The staff at HL Hotel is continually praised for their attentiveness, friendliness and professionalism. The reception team is particularly noted for their excellent customer service, contributing significantly to the overall positive guest experience.
Guests also appreciate the comfort of the beds, which are often described as very comfortable, although preferences for mattress firmness do vary. Additionally, the hotel is pet-friendly, accommodating furry companions with ease, though there is an extra fee for pets.
Overall, HL Hotel stands out for its stellar location, top-notch service, comfortable accommodations and welcoming atmosphere, making it a highly recommended choice for travelers.
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