Puffin Inn
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Summary of reviewsPuffin Inn consistently earns high marks for its prime location, especially valued for its proximity to the airport and the convenience of its complimentary 24-hour shuttle service. This ease of transport coupled with accessible local amenities such as restaurants, stores and hiking trails makes it an excellent choice for travelers needing both quick airport access and nearby attractions. The hotel's central situation also facilitates excursions to downtown areas.
The staff at Puffin Inn are frequently recognized for their exceptional service, noted for being welcoming, friendly and remarkably accommodating. Guests appreciate the helpful information provided by the staff about the hotel's facilities and surrounding area, enhancing the overall experience.
Breakfast offerings at the hotel receive mixed reviews but lean towards the positive. The assortment, including waffles, coffee and muffins, especially blueberry varieties, has been found satisfactory by many. However, guests have suggested expanding the menu to incorporate more protein-rich options such as scrambled eggs and meats to improve the satisfaction further.
Rooms are another area where Puffin Inn receives praise for spaciousness and comfort with beds and pillows noted for their coziness. Nevertheless, while many rooms are clean and well-furnished, some are found to be outdated and in need of a makeover. The annex building, in particular, has drawn criticism for insufficient cleanliness and a dingy atmosphere.
Cleanliness at Puffin Inn is a recurrent point of contention. While some guests find their rooms spotless and pleasant, others report issues such as dirty carpets, stained sheets and poorly maintained bathrooms. This inconsistency in maintaining cleanliness suggests a need for more rigorous housekeeping standards.
The free Wi-Fi at Puffin Inn provides variable experiences, being reliable in some areas, particularly the main hotel building, but problematic in others, like the annex. This inconsistency can impact guests who rely on stable internet access.
Parking is another positive feature with free and convenient options available, complemented by a helpful shuttle service to the airport. Though some guests experienced occasional shuttle delays, the service remains generally appreciated.
In conclusion, Puffin Inn offers a convenient and comfortable stay with commendable staff service and location advantages. While areas like breakfast variety and room cleanliness require attention, the overall experiences tend to skew positively, making it a good choice for travelers valuing location and service.
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The staff at Puffin Inn are frequently recognized for their exceptional service, noted for being welcoming, friendly and remarkably accommodating. Guests appreciate the helpful information provided by the staff about the hotel's facilities and surrounding area, enhancing the overall experience.
Breakfast offerings at the hotel receive mixed reviews but lean towards the positive. The assortment, including waffles, coffee and muffins, especially blueberry varieties, has been found satisfactory by many. However, guests have suggested expanding the menu to incorporate more protein-rich options such as scrambled eggs and meats to improve the satisfaction further.
Rooms are another area where Puffin Inn receives praise for spaciousness and comfort with beds and pillows noted for their coziness. Nevertheless, while many rooms are clean and well-furnished, some are found to be outdated and in need of a makeover. The annex building, in particular, has drawn criticism for insufficient cleanliness and a dingy atmosphere.
Cleanliness at Puffin Inn is a recurrent point of contention. While some guests find their rooms spotless and pleasant, others report issues such as dirty carpets, stained sheets and poorly maintained bathrooms. This inconsistency in maintaining cleanliness suggests a need for more rigorous housekeeping standards.
The free Wi-Fi at Puffin Inn provides variable experiences, being reliable in some areas, particularly the main hotel building, but problematic in others, like the annex. This inconsistency can impact guests who rely on stable internet access.
Parking is another positive feature with free and convenient options available, complemented by a helpful shuttle service to the airport. Though some guests experienced occasional shuttle delays, the service remains generally appreciated.
In conclusion, Puffin Inn offers a convenient and comfortable stay with commendable staff service and location advantages. While areas like breakfast variety and room cleanliness require attention, the overall experiences tend to skew positively, making it a good choice for travelers valuing location and service.
Dog Friendly Motel
This hotel charges a fee per pet per night plus tax and a deposit. There is no weight limit, and cats and dogs are allowed. Pets cannot be left in rooms unless crated or kenneled and must be leashed while on hotel property.
Motel with Parking
Puffin Inn offers parking facilities. The hotel provides parking for its guests.
Accessible Motel
Puffin Inn is committed to exceeding ADA requirements with accessible hotel rooms and facilities. Accessible rooms are available in each room type and feature toilets with hand bars. Bathrooms offer a choice of a roll-in shower stall with an adjustable shower head or a combination shower/tub with an adjustable shower head, tub seat, and hand bar. The lobby, breakfast area, and business center are also accessible.
Motel with Gym
Guest Reviews
Puffin Inn is highly praised for its fantastic location, particularly its close proximity to the airport. Guests repeatedly highlight the ease and convenience of using the complimentary 24-hour shuttle service to and from the airport. This feature serves as a significant advantage for those with late arrivals or early departures. The hotel is also well-placed for exploring local amenities with several restaurants, convenience stores and even hiking trails within walking distance. The central location offers a balance between being near the airport and having access to downtown areas. Additionally, the staff receives commendations for their helpfulness, adding to the overall positive experience of staying at Puffin Inn. This hotel stands out as an excellent choice for travelers seeking easy airport access without compromising on the convenience of nearby attractions and dining options.
The breakfast experience at Puffin Inn appears to have varied for guests, offering a mix of satisfaction and areas for improvement. Many guests described the breakfast as basic but decent with some finding it fine or adequate. Positive remarks highlighted the quality of items such as waffles, coffee and large muffins with some guests appreciating the well-stocked options and tasty muffins, particularly those with blueberries. However, there were consistent suggestions for enhancement, particularly the addition of scrambled eggs with cheese, meat and potatoes, indicating a desire for more protein-rich options beyond the hard-boiled eggs currently provided.
Several guests noted that the breakfast could benefit from more variety and freshness, as some found it to be stale or disappointing. The offerings typically included cereal, bagels, muffins and coffee, which were satisfactory for some, but others felt the selection was too simple and could have been better with items like sausage or bacon. Despite these critiques, there were instances of guests finding the breakfast great, very nice and amazing, reflecting a generally positive reception when expectations were met. Overall, while the breakfast at Puffin Inn garnered mixed feedback, it provided a basic and functional start to the day with room for further improvement to meet a wider range of preferences.
Puffin Inn offers rooms that are generally spacious, providing guests with ample space to feel comfortable. Many guests appreciated the clean and well-furnished accommodations, noting that the beds and pillows were particularly comfortable. The rooms are adequately lit and have basic amenities that meet most travelers' needs. Additionally, the hotel's location is praised for its convenience and the staff are frequently noted for being friendly and helpful.
However, there are a number of areas where the rooms fall short. Reviews mention that the facilities are outdated and could benefit from a significant makeover. Cleanliness has been inconsistent with some guests finding their rooms and bedding less than satisfactory upon arrival. The annex building, in particular, received criticism for being dingy with guests reporting issues like stained carpets, mold in bathrooms and even an unpleasant odor.
Overall, while Puffin Inn's rooms are spacious and provide the necessary amenities, attention to updating the decor and ensuring consistent cleanliness would greatly enhance the guest experience.
The beds at Puffin Inn have received a mixed range of feedback from guests, but positive comments dominate the narrative. Many guests have described the beds as comfortable, cozy and super comfy, ensuring a comfortable stay with plenty of blankets to keep warm. Several reviewers specifically noted the comfort of the mattresses and pillows with some praising a good firm mattress.
However, not all experiences were positive. A few guests mentioned issues such as mattresses being too soft, sagging or being pokey and lumpy. Concerns about cleanliness were also raised with instances of dirty comforters and even bed bugs reported. Some found the beds too small or uncomfortable and described some beds as scratchy.
Overall, while the majority of guests enjoyed a comfortable and clean bed experience, there are occasional lapses in both cleanliness and quality that potential guests should be aware of.
At Puffin Inn, guests have had mixed experiences concerning the cleanliness of the establishment. Some visitors appreciated clean rooms and found their accommodation both clean and comfortable. A few mentioned that the bathroom appeared somewhat updated and provided plenty of blankets to ensure warmth.
However, a significant number of guests noted various cleanliness issues. Many pointed out that the rooms were not maintained to the expected standard with complaints about dirty carpets, stained sheets and remnants of prior guests being a common theme. Bathrooms, in particular, seemed to be problematic with multiple reviews mentioning mold, hairs and even dried urine.
The overall state of the furniture also raised concerns with reports of smelly rooms and old, questionable bedding. The cleanliness of the floors, hallways and even microwaves came up frequently with comments on unpleasant smells and sticky carpets. These reviews indicate that while there are some positives, there is a recurring need for a more rigorous cleaning regimen and potential renovations to improve the guest experience at Puffin Inn.
The Puffin Inn is widely praised for its exceptional customer service with numerous guests consistently highlighting the friendliness and helpfulness of the staff. The team receives high marks for being accommodating and welcoming, particularly during the check-in process, which many guests found quick and efficient. Specific individuals, such as Amber, the manager and certain front desk staff, were frequently noted for their fantastic service and courteous behavior.
Guests appreciated the knowledgeable staff, who were able to provide detailed and helpful information about the hotel's amenities and surrounding area, further enhancing their stay. Positive interactions with staff were a recurring theme with the terms 'very friendly' and 'extremely helpful' appearing frequently in reviews.
However, it's worth noting that a few guests experienced less satisfactory interactions, mentioning occasional issues with communication and attitude. Despite these isolated incidents, the overall guest consensus is that the staff at Puffin Inn go above and beyond to create a pleasant and accommodating environment.
The Wi-Fi service at Puffin Inn receives mixed reviews from guests. Some report good wifi quality, particularly in the main hotel area during the evening. Others, however, experienced issues such as poor internet access, non-functional Wi-Fi and no reception in certain buildings. TV service is provided via Wi-Fi, which adds to the dependency on a stable connection. Discrepancies exist between different parts of the property with some guests facing continuous problems, especially in the annex. Reliable internet access appears to be inconsistent, affecting the overall experience for those reliant on staying connected.
Puffin Inn offers convenient free parking, making it a hassle-free choice for travelers with vehicles. Guests can also benefit from an included shuttle service to and from the airport, which many found helpful and convenient. While some reviews indicate that the shuttle service can occasionally be unreliable, the general consensus is positive with the kindness and helpfulness of the shuttle driver often mentioned. Additionally, the hotel allows guests to make and take lunch boxes from breakfast, adding an extra layer of convenience for those on the go.
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Location
Breakfast
Several guests noted that the breakfast could benefit from more variety and freshness, as some found it to be stale or disappointing. The offerings typically included cereal, bagels, muffins and coffee, which were satisfactory for some, but others felt the selection was too simple and could have been better with items like sausage or bacon. Despite these critiques, there were instances of guests finding the breakfast great, very nice and amazing, reflecting a generally positive reception when expectations were met. Overall, while the breakfast at Puffin Inn garnered mixed feedback, it provided a basic and functional start to the day with room for further improvement to meet a wider range of preferences.
Rooms
However, there are a number of areas where the rooms fall short. Reviews mention that the facilities are outdated and could benefit from a significant makeover. Cleanliness has been inconsistent with some guests finding their rooms and bedding less than satisfactory upon arrival. The annex building, in particular, received criticism for being dingy with guests reporting issues like stained carpets, mold in bathrooms and even an unpleasant odor.
Overall, while Puffin Inn's rooms are spacious and provide the necessary amenities, attention to updating the decor and ensuring consistent cleanliness would greatly enhance the guest experience.
Beds
However, not all experiences were positive. A few guests mentioned issues such as mattresses being too soft, sagging or being pokey and lumpy. Concerns about cleanliness were also raised with instances of dirty comforters and even bed bugs reported. Some found the beds too small or uncomfortable and described some beds as scratchy.
Overall, while the majority of guests enjoyed a comfortable and clean bed experience, there are occasional lapses in both cleanliness and quality that potential guests should be aware of.
Cleanliness
However, a significant number of guests noted various cleanliness issues. Many pointed out that the rooms were not maintained to the expected standard with complaints about dirty carpets, stained sheets and remnants of prior guests being a common theme. Bathrooms, in particular, seemed to be problematic with multiple reviews mentioning mold, hairs and even dried urine.
The overall state of the furniture also raised concerns with reports of smelly rooms and old, questionable bedding. The cleanliness of the floors, hallways and even microwaves came up frequently with comments on unpleasant smells and sticky carpets. These reviews indicate that while there are some positives, there is a recurring need for a more rigorous cleaning regimen and potential renovations to improve the guest experience at Puffin Inn.
Staff
Guests appreciated the knowledgeable staff, who were able to provide detailed and helpful information about the hotel's amenities and surrounding area, further enhancing their stay. Positive interactions with staff were a recurring theme with the terms 'very friendly' and 'extremely helpful' appearing frequently in reviews.
However, it's worth noting that a few guests experienced less satisfactory interactions, mentioning occasional issues with communication and attitude. Despite these isolated incidents, the overall guest consensus is that the staff at Puffin Inn go above and beyond to create a pleasant and accommodating environment.
Wi-Fi
Parking
No, Puffin Inn doesn't have any pool.
No, a spa isn't available at Puffin Inn.
Yes, Puffin Inn welcomes dogs.
Yes, parking facilities are available at Puffin Inn.
Yes, Puffin Inn has a gym.
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