Parkview Inn and Conference Center receives praise mainly for its excellent location and family-friendly atmosphere. Strategically positioned near Dorney Park, major highways and Lehigh Valley Hospital, it offers ease of access and ample parking, making it a convenient choice for various travelers. The hotel's surroundings are described as quiet and safe and its proximity to food, shopping and attractions adds to its appeal. Despite dated decor, the hotel is considered an excellent value for its price, bolstered by good service and amenities like a pool and small fridges in rooms.
The breakfast offerings are generally appreciated for their simplicity, especially the waffle maker and variety of baked goods. Although some guests noted the lack of protein options and freshness issues, the breakfast is seen as satisfactory given the room rates. The friendly and helpful staff, particularly the breakfast attendants, contribute positively to the experience.
However, the rooms and cleanliness need significant improvement. Guests frequently point out issues such as stained carpets, outdated and dirty bathrooms, unpleasant odors and insufficient maintenance of amenities. Security concerns and the presence of pests like roaches and bed bugs have been reported, overshadowing the occasional positive mentions of room size and potential comfort.
The staff receive mixed reviews with many guests praising their friendliness and helpfulness, particularly during check-out and breakfast service. However, criticisms arise due to unorganized and sometimes unprofessional behavior, leading to inconsistent customer service experiences.
The free WiFi is a benefit, though its performance is inconsistent, occasionally resulting in poor or non-existent connectivity. On the brighter side, the pool stands out as a highly praised feature, being large, clean and a perfect spot for relaxation and fun, especially appreciated by families with children.
Parking is generally satisfactory with ample space and convenient access for guests. The hotel's proximity to attractions and family-oriented amenities like the pool and breakfast activities make it a decent option for family stays despite the need for updates.
Overall, Parkview Inn and Conference Center offers a strategic location and family-friendly environment with commendable service and amenities, but it requires significant improvements in room maintenance and cleanliness to enhance guest experiences fully.
Holiday Inn Express - Allentown North by IHG, is highly regarded for its excellent location, offering easy access to major highways, shopping centers and popular attractions such as Dorney Park. The convenience of nearby dining options enhances the hotel's appeal, especially for leisure travelers seeking both comfort and accessibility in a quiet and safe environment.
Guests consistently praise the hotel's breakfast, noting the wide variety of fresh, hot options and the attentive, friendly staff maintaining the area. The complimentary breakfast features choices such as scrambled eggs, bacon, turkey sausage, oatmeal, pancakes and toast, providing a satisfying start to the day. The dinner offerings at the hotel restaurant are also well-received with diners appreciating the good quality, affordability and availability of nearby dining alternatives.
The rooms at the hotel are described as clean, comfortable and spacious, equipped with modern amenities like microwaves, refrigerators, Keurigs and large TVs. The well-maintained bathrooms, labeled soft and firm pillows and effective draperies contribute to a restful stay. The overall cleanliness of the hotel is frequently commended with guests highlighting the spotless rooms, fresh linens and well-kept common areas.
The staff at Holiday Inn Express - Allentown North stands out for their friendliness, helpfulness and professionalism. Both the front desk and housekeeping teams receive high marks for their warm reception, efficient service and willingness to go the extra mile to ensure a pleasant stay. This welcoming atmosphere significantly enhances the overall guest experience.
Families, in particular, find the hotel to be a perfect choice, appreciating the ample space, clean and enjoyable pool and safe environment for children. The large, comfortable beds and fluffy pillows contribute to a restful night's sleep, making the hotel a reliable option for a cozy and clean stay.
For business travelers, the hotel offers practical amenities such as conference rooms, a business center and free WiFi, alongside a noise-free environment conducive to work. The seamless check-in process and commendable customer service add to the positive experience for those on business trips.
Overall, the Holiday Inn Express - Allentown North by IHG, provides a comfortable, clean and welcoming environment with excellent amenities and outstanding service, making it an ideal choice for a variety of travelers.
The Holiday Inn Allentown-Bethlehem by IHG, stands out as a well-located and highly regarded establishment for travelers. Its strategic positioning near Dorney Park and major highways offers both convenience and tranquility, making it perfect for visitors looking to explore local attractions or attend events. Despite minor challenges related to nearby intersections, the hotel's ample parking and friendly, helpful staff enhance the guest experience.
Guests generally find the rooms to be spacious, modern and exceptionally clean with comfortable beds and well-designed bathrooms contributing to a restful stay. Additionally, the facility's overall decor and cleanliness receive high marks, creating a pleasant and welcoming environment.
While breakfast receives mixed reviews with some guests disappointed by the lack of complimentary options and others pleased with the offerings, the friendly staff running the breakfast service contribute positively to the overall experience. Despite some mentions of the grab-and-go format being limited in variety and high in cost, the general sentiment remains favorable towards the hotel's food service.
The hotel staff, especially the front desk and restaurant teams, are frequently praised for their friendliness, professionalism and willingness to assist. Their exceptional service and accommodating nature significantly elevate the guest experience, leaving a favorable impression.
Overall, the Holiday Inn Allentown-Bethlehem by IHG, emerges as a commendable choice for visitors seeking a comfortable, clean and conveniently located stay, underscored by the exceptional service provided by its dedicated staff.
Ramada by Wyndham Allentown Bethlehem is highly praised for its convenient location, catering to a wide range of travelers. Its proximity to attractions, stores, restaurants and major roads makes it an ideal choice for both leisure and business visitors. Guests particularly appreciate the easy access to Dorney Park Amusement and Water Park, as well as the Lehigh Valley Mall.
The hotel features spacious, clean and comfortable rooms, which have undergone recent renovations. Travelers commend the cleanliness, comfortable beds, modern amenities such as strong showers and nice TVs and a pet-friendly policy. The staff receives high marks for their friendliness, professionalism and attentiveness, enhancing the overall guest experience. The daily room service and polite demeanor of team members like Kenya and Gabrielle are especially noted.
Breakfast at the hotel has received mixed reviews. While many guests praise the variety, quality of items like pancakes and the well-lit dining area, others feel the selection is minimal and sometimes depleted before the end time. Some guests also noted issues with food quality and the use of disposable plates and cutlery.
The pool, viewed positively for its maintenance and the addition of a pool bar and grill, also has its drawbacks. Inconsistencies in its operation and upkeep, along with the occasional unsuitability for children, are noted by some guests.
Overall, Ramada by Wyndham Allentown Bethlehem offers a generally satisfying stay with its convenient location, clean and spacious rooms, friendly staff and comfortable beds. Improvements in breakfast variety and more consistent pool operations could further enhance the guest experience.