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Summary of reviewsLeonardo Hotel Antwerpen is consistently praised for its prime location, directly opposite Antwerp Central Station. This positioning offers seamless access to public transportation, shopping hubs and a variety of dining and entertainment options. Guests appreciate being within walking distance of notable attractions such as the Antwerp Zoo, the Meir shopping street and the historic city center, which makes it an excellent base for exploring the city.
The breakfast at the hotel is generally well-received for its variety and quality with an extensive buffet featuring tasty choices, including pancakes and freshly baked bread. Though sometimes critiqued for the small, crowded breakfast area and occasional issues with food replenishment, it provides a good start to the day, especially given the hotel's central location.
The rooms are a blend of modern design and comfort, winning approval for their spaciousness, cleanliness and stylish decor. Many enjoy the good soundproofing that ensures a quiet stay despite the central location, along with amenities like coffee machines and fridges. However, a few guests have noted occasional issues with room size and cleanliness. Overall, the stylish interiors and comfortable beds contribute to a satisfying stay.
Cleanliness reviews are mixed. Many guests find the hotel clean and tidy with modern furnishings and sufficient amenities. However, recurrent issues like dirty bathrooms, musty odors and inconsistent housekeeping services have been reported.
The staff are frequently commended for their friendliness and helpfulness, especially at reception. They are described as welcoming and responsive, often going out of their way to assist guests. However, there have been minor lapses in professionalism, particularly among the breakfast staff and night security.
Guests have mixed experiences with the free Wi-Fi with many finding it weak and unreliable. While it works well in the reception area, it tends to be slow and intermittent in the rooms, occasionally prompting guests to opt for a paid, more stable connection.
The gym is well-equipped and maintained, offering a decent fitness experience despite being somewhat hard to locate and occasionally stuffy.
Parking at the hotel can be challenging due to tight spaces suitable only for small cars and unclear signage, making it stressful for larger vehicles. Some guests find nearby public parking more convenient, albeit at an extra cost.
The hotel caters well to families with spacious rooms well-suited for family stays, including amenities like multiple TVs and kitchenettes. However, there are concerns about inconsistent room cleanliness and potential safety hazards like exposed wires.
The vibrant nightlife around the hotel is a highlight with easy access to bars, restaurants and entertainment venues enhancing guest experiences. However, potential noise from nearby nightlife spots and street activities may be troublesome for light sleepers.
The beds receive outstanding reviews for their comfort and size, contributing substantially to guest satisfaction with many describing them as very comfortable and conducive to a good night's sleep.
In summary, Leonardo Hotel Antwerpen's standout features are its unbeatable location, comfortable rooms and friendly staff. While there are areas needing improvement, such as Wi-Fi reliability, housekeeping consistency and handling noise, the overall guest experience is positive, making it a solid choice for visitors to Antwerp.
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