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Summary of reviewsCITYSTAY is highly recommended by its guests, thanks to its exceptional location, comfortable accommodations and outstanding hospitality. Situated close to Antwerp’s city center, it provides easy access to notable attractions such as Grote Markt, Het Steen Castle and various local restaurants and cafes. Despite its central position, the hotel maintains a peaceful and tranquil setting, making it an ideal base for exploring Antwerp while ensuring a quiet and relaxing stay.
Although CITYSTAY does not offer an on-site breakfast, guests appreciate the host's recommendations for local spots with nearby options such as Brood en Spelen and ToiToiToi receiving praise. This ensures that guests can still enjoy delicious and affordable morning meals in the vicinity.
The rooms at CITYSTAY are described as spacious, clean and elegantly furnished with modern amenities such as coffee makers and superior mattresses that guarantee a comfortable stay. The cleanliness of the property is frequently highlighted with spotless rooms and well-maintained facilities contributing to a pleasant experience. The hygiene standards are consistently high, ensuring a hygienic and comfortable environment for all guests.
The staff, particularly Tobias, receive numerous accolades for their exemplary hospitality. Guests mention Tobias's attentiveness, quick responses and friendly demeanor, which significantly enhances their stay. The proactive and helpful nature of the staff, combined with effective communication, ensures that guests feel well-cared-for from arrival to departure.
While WiFi connectivity receives generally favorable reviews, there are occasional reports of inconsistency. Nonetheless, many guests find the internet quality to be satisfactory. Additionally, CITYSTAY provides several convenient parking options, although street parking is limited. Guests appreciate the nearby secure and monitored garages with helpful tips from the hotel making the parking situation manageable.
Finally, the beds at CITYSTAY are consistently praised for their comfort with guests enjoying restful nights on large, king-size beds with superior mattresses. The commitment to ensuring a cozy and supportive sleeping environment contributes to the overall satisfaction of the guests.
In summary, CITYSTAY's strategic location, clean and comfortable rooms and exceptional staff make it a highly recommended choice for travelers looking to explore Antwerp. Show more
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Apartment with Parking
3-Star Apartment
Room Types
King Room with Two King BedsThe spacious quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features parquet floors and features a wardrobe, heating and city views. The unit offers 2 beds.
Deluxe King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room is furnished with a desk and a seating area and provides a wardrobe, parquet floors and city views. The unit has 1 bed.
Deluxe RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room is furnished with a desk and a seating area and features a wardrobe, parquet floors and an inner courtyard view. The unit offers 1 bed.
Guest Reviews
9.0
Excellent
Location
CITYSTAY boasts an exceptional location ideal for those looking to explore Antwerp. Situated close to the city center, it is only a few minutes' walk to the historic Grote Markt and the Grand Place. Despite its central position, guests frequently highlight the tranquility of the surroundings, making it perfect for a peaceful stay. Proximity to key attractions such as Het Steen Castle and the waterfront, along with a plethora of nearby restaurants, cafes and shops, add to the convenience.
Guests appreciate the easy accessibility of the hotel by car with parking available nearby. The prime and strategic location is consistently praised for being close to various points of interest, yet retaining a quiet and relaxing ambiance. Additionally, the hotel's clean and modern amenities, comfortable rooms and spacious accommodations further enhance the overall guest experience.
For those visiting during festive seasons, the location proves advantageous for visiting the Christmas Markets. Overall, CITYSTAY offers a central, quiet and well-connected base for exploring the rich cultural tapestry of Antwerp.
Breakfast
CITYSTAY does not offer breakfast on-site, which might be a drawback for some guests. However, the helpful host compensates by providing excellent recommendations for local breakfast spots. Guests appreciated the nearby bakery, Brood en Spelen, just a short walk away and enjoyed delicious meals at the recommended café, ToiToiToi. The vicinity offers a range of nice, affordable breakfast cafés. Despite the lack of breakfast at the hotel itself, good tips for nearby options ensured that guests could start their day with a pleasant meal.
Rooms
CITYSTAY offers a consistently positive experience when it comes to room accommodations. Reviewers frequently highlight the cleanliness and spaciousness of the rooms with many describing them as large, bright and airy. The modern and stylish furnishings add a touch of elegance, making the spaces not only functional but also visually appealing. The rooms are equipped with modern facilities, including coffee makers, kettles and superior mattresses that ensure a comfortable stay.
Guests appreciate the convenience of a code system for entry and some reviews mention that the rooms exactly match the photos provided in the descriptions, eliminating any unpleasant surprises. In addition, the bathrooms receive high marks for being spacious and well-equipped.
Even though a couple of reviews mention noise levels and occasional cleanliness issues in the bathroom, the overall sentiment remains highly favorable. The rooms are praised for their tasteful decor, good ventilation and ample space to move around without feeling cramped.
Overall, CITYSTAY appears to deliver on its promise of providing beautiful, spacious and well-maintained rooms that cater to a range of needs, making it a desirable choice for travelers looking for quality accommodation.
Beds
CITYSTAY has garnered widespread praise for its exceptional bedding experience. The beds are consistently highlighted as very comfortable, providing a restful night's sleep. Guests frequently describe the beds as soft, cozy and super comfortable, making for a delightful slumber. The large, king-size beds with superior mattresses stand out, offering both space and support. The bedding itself is noted for its quality, contributing to a luxurious sleep experience. The rooms are spacious and modern, complementing the excellent beds with great furniture and cleanliness. Overall, CITYSTAY's commitment to comfort ensures that guests leave feeling well-rested and satisfied with their stay.
Cleanliness
CITYSTAY garners impressive reviews regarding its cleanliness with guests consistently praising the spotless and well-maintained rooms and facilities. Numerous reviews highlight the hotel's super clean, tidy and modern accommodations. The apartments and rooms are not only cleaned to a high standard but are also described as spacious and comfortable, ensuring a pleasant stay for guests.
The bathrooms and carpeting also receive mentions for their impeccable cleanliness with remarks noting sparkling floors and well-vacuumed, dust-free environments. Guests appreciate the hotel's overall hygiene protocols, which evidently meet high cleanliness standards.
The combination of a strategic location in the center of Antwerp and the reassuring cleanliness standards makes CITYSTAY highly recommended by its patrons. The clean and modern decor, along with essential amenities provided in the rooms, further contributes to the excellent reviews. The consistent feedback about cleanliness ensures that future guests can expect a hygienic and comfortable environment throughout their stay.
Staff
Navigating the myriad reviews for CITYSTAY reveals a consistent theme: the staff, particularly Tobias, set an exemplary standard for hospitality. Guests frequently mention Tobias's attentiveness, quick communication and responsiveness to any inquiries. Many appreciated his friendly demeanor and found him to be incredibly helpful, often going the extra mile to ensure a comfortable stay.
Whether it’s providing secure storage for bicycles, recommending local spots for breakfast or offering personalized attention, Tobias stands out as a reliable and accommodating host. His swift and effective communication, often facilitated through easy messaging systems, is highlighted time and again. The overall sentiment is that of a welcoming and hospitable environment with guests feeling well cared for from the moment they arrive.
Additionally, the proactive nature of the staff, including timely responses and flexibility with check-ins and luggage storage, further enhances the guest experience. CITYSTAY’s emphasis on good communication and detailed guidance ensures guests have all the necessary information at their fingertips, making their stay both pleasant and hassle-free. This blend of friendliness, efficiency and personalized service underscores the exemplary customer-oriented approach that CITYSTAY seems to prioritize.
Wi-Fi
The WiFi at CITYSTAY receives generally positive feedback from guests, who often mention its reliability and speed, describing it as good, fast and excellent. The process for accessing the WLAN is straightforward with easy handling and simple procedures. However, there are occasional reports of connectivity issues with some guests noting that the WiFi was not consistent throughout their stay, sometimes only functioning well near the entrance door or cutting out frequently. Despite these occasional hiccups, many visitors are satisfied with the internet quality provided.
Parking
For those considering a stay at CITYSTAY but worried about parking, the guest reviews provide a mixed yet insightful overview. Generally, parking is not a hassle with several nearby options available, ranging from about a 3-minute walk to slightly farther distances. Cheap and public parking options are convenient with secure and monitored garages close by. Guests noted a particularly attractive parking lot and mentioned the utility of a secure parking garage very near to the property.
Moreover, some free parking spots can be found within a 10-20 minute walk or bike ride. Paid parking, while available, can be on the pricier side with the Grote Markt garage being noted as a bit more expensive than expected. However, guests appreciated finding affordable parking garages practically around the corner. Additionally, helpful tips provided by the hotel on where to park make navigating the parking situation easier.
On the downside, some reviews indicated that street parking was not an option and at times, nearby parking wasn't available, leading to longer walks to public parking facilities. Despite these few concerns, the overall sentiment suggests that with a bit of planning, guests can find convenient and secure parking solutions when staying at CITYSTAY.
No, CITYSTAY doesn't have any pool.
No, a spa isn't available at CITYSTAY.
No, CITYSTAY doesn't allow dogs.
Yes, parking facilities are available at CITYSTAY.