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Summary of reviewsSmartflats - Avenue Antwerp is a sought-after accommodation option due to its enviable location in the heart of Antwerp. Guests are consistently impressed with its proximity to the city's vibrant shopping streets, notably the Meir, and a diverse range of dining options, making it an ideal base for exploring Antwerp on foot. The apartments themselves are spacious, well-maintained, and stylishly designed with modern furnishings, large living areas, and multiple bedrooms ideal for families or groups. Many visitors appreciate the beautiful views of bustling city streets, adding to the overall charm of the stay.
The accommodation is praised for its comfort, particularly the generous, comfortable beds and the spaciousness of the rooms. Guests enjoy the clean kitchen and bathrooms, ensuring convenience throughout their visit. However, some have noted the need for more meticulous cleaning in specific areas, alongside minor maintenance improvements to elevate the experience further.
While the venue excels in providing space and a generally clean environment, it faces challenges with staff communication and responsiveness, which often leaves a negative impression on guests. Although WhatsApp is offered as a communication channel, it is deemed ineffective by many, impacting service quality.
WiFi performance is another area of mixed feedback: while some guests have found it reliable, others have experienced considerable connectivity issues, particularly in larger flats or when using multiple devices. Despite these challenges, the central location and the ease of accessing the apartments with entry codes are welcomed conveniences.
Overall, Smartflats - Avenue Antwerp offers a spacious and modern retreat for visitors seeking to immerse themselves in the lively atmosphere of Antwerp. However, managing expectations regarding staff interaction, WiFi consistency, and detailed cleanliness can help ensure a more satisfying stay. Show more
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Apartment with Free Wi-Fi
3-Star Apartment
Room Types
One-Bedroom Apartment with TerraceThis spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with city views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with TerraceThis spacious apartment includes 1 living room, 4 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with an inner courtyard view, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 4 beds.
Apartment with BalconyThis spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with city views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom Apartment with BalconyThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with city views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
Location
Smartflats - Avenue Antwerp enjoys an exceptional position in the heart of Antwerp, placing guests in close proximity to the city's vibrant shopping streets, notably the Meir, and a myriad of dining options. Guests frequently rave about the location, highlighting its centrality and convenience, making it easy to explore the city on foot. The apartments themselves are spacious and well-maintained, boasting modern furnishings and a stylish interior. Many reviews also mention the stunning views, including those overlooking bustling streets, adding to the charm of the stay.
The apartments are described as beautifully designed and well-equipped, offering comfortable accommodations for families and groups, with features like large living rooms and balconies. The location’s proximity to amenities such as parking and public transport, coupled with the quiet atmosphere despite being in the center, ensures a pleasant experience. Overall, Smartflats - Avenue Antwerp provides a perfect base for those looking to immerse themselves in the vibrant life of Antwerp, all while enjoying the comforts of a spacious and chic apartment.
Rooms
Smartflats - Avenue Antwerp offers a remarkable accommodation experience, celebrated for its spaciousness and central location in the heart of the city. Guests consistently highlight the generous size of the apartments, making them an appealing choice for travelers seeking more room to relax. With large living rooms and multiple spacious bedrooms, each equipped with double beds, comfort is assured for families or groups. The apartments also boast a clean kitchen and bathrooms, ensuring convenience and hygiene throughout the stay.
Beyond the sheer size, the layout is stylish, enhancing the overall ambiance of these large dwellings. The tidiness of the spaces complements the comfort of the rooms, which are not only expansive but also feature comfortable bedding. While some guests note that the rooms have a somewhat dated appearance, the combination of beautiful interiors and delicious spaciousness makes Smartflats a desirable option for those visiting Antwerp.
Beds
Smartflats - Avenue Antwerp offers visitors a restful and tranquil experience with its consistently praised beds. Guests frequently highlight the comfort and generous size of the beds, which include impressive king-sized options ensuring plenty of space to relax. The accommodation features spacious rooms that contribute to an enhanced stay, providing ample room not only in the bedrooms but also in the living areas. While one remark noted an unusually thick pillow, the overall sentiment from guests underscores the high level of comfort provided, with many describing their sleeping arrangements as very comfortable. Whether visitors are retreating to a comfy bed or enjoying the expansive living room and double terrace, Smartflats delivers a pleasing environment that prioritizes relaxation and comfort.
Cleanliness
Nestled in the heart of Antwerp, Smartflats - Avenue Antwerp offers guests a mix of spaciousness and comfort. Many visitors have appreciated the bright and expansive interiors, which certainly provide a welcoming ambiance. Those looking for a large, clean, and hygienically maintained environment may find solace in the accommodations, as several guests have pointed out that essential cleanliness and hygiene were ensured during their stay.
However, the establishment grapples with certain issues that might detract from the overall experience. Some guests have noted areas needing improvement, particularly regarding specific aspects of cleanliness and maintenance. While the apartments are undeniably spacious and have the potential to be cozy and inviting, there's a consensus that more meticulous attention to detailed cleaning could enhance the stay. Areas such as walls, baseboards, and showers were mentioned as having cleanliness concerns, along with issues related to insect presence.
Smartflats also encounters minor drawbacks in amenity provision. Certain items, such as kitchen facilities and bathroom supplies, were described as insufficient for larger groups or extended stays, pointing to a need for better-equipped accommodations. Despite such shortcomings, the venue's generous space and baseline cleanliness can provide an adequate backdrop for those seeking a comfortable short-term stay in Antwerp, but expectations regarding thorough maintenance and additional amenities might benefit from being managed.
Staff
Smartflats - Avenue Antwerp appears to struggle significantly when it comes to staff communication and responsiveness. Guests frequently pointed out issues with reaching the staff by phone and email, highlighting how challenging it was to communicate with the hotel. Although WhatsApp communication was offered as an alternative, guests found this option unhelpful, with their concerns often unresolved. Requests for assistance, including repair needs and late check-out accommodations, were regularly denied or ignored. The lack of service and poor staff interaction seemed to overshadow guests' experiences, leaving a negative first impression that was difficult to overcome during their stay.
Wi-Fi
When visiting Smartflats - Avenue Antwerp, guests should be aware that the WiFi experience can vary significantly. Some visitors have found the WiFi working well, describing it as good and even impeccable, which is particularly beneficial for those needing reliable internet access during their stay. However, many reviews indicate challenges with the WiFi service. Common issues include poor connectivity, limited range and strength, and outright non-functionality, especially in larger flats or for those attempting to connect multiple devices simultaneously. These inconsistencies in WiFi performance have left some guests feeling frustrated, particularly when attempting to plan their activities or simply stay connected during their stay. Potential travelers may want to consider these aspects when planning their visit to ensure a smoother experience.
3 Star
Smartflats - Avenue Antwerp offers a centrally located accommodation that appeals to guests seeking convenience and accessibility. Positioned beautifully in the heart of the city, its location is undoubtedly a major highlight, making it easy for travelers to explore Antwerp's attractions. The apartment itself is described as nice, suggesting it provides a generally pleasant environment for visitors. However, there are a few aspects that detract from the overall experience. Notably, the lack of curtains in the living room allows for an abundance of light, which may be inconvenient for those occupying that space during the night. Additionally, the absence of certain amenities like a hairdryer and cleaning tools can be a slight inconvenience for some guests. The communication with the host also has room for improvement, as more timely responses could enhance the service experience. Despite these issues, accessing the apartment is made straightforward with the provision of entry codes via email and text message. While cleanliness could be better, it is not regarded as a major concern, maintaining an acceptable standard overall.
No, Smartflats - Avenue Antwerp doesn't have any pool.
No, a spa isn't available at Smartflats - Avenue Antwerp.
No, Smartflats - Avenue Antwerp doesn't allow dogs.
No, parking facilities aren't available at Smartflats - Avenue Antwerp.
No, Smartflats - Avenue Antwerp doesn't have a gym.