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Summary of reviewsHotel Kerpely enjoys a central and convenient location, situated in a quiet neighborhood close to the city center and major thoroughfares. Despite occasional noise and dust from nearby ironworks, the location remains a strong point due to its accessibility and favorable atmosphere. Guests appreciate its strategic positioning, particularly those traveling from Poland to the Balkans.
While breakfast offerings at Hotel Kerpely received mixed reviews with some guests disappointed by the absence or limited variety of breakfast, the hotel compensates with vending machines offering some items. The inconsistency in breakfast availability, especially on weekends, is a point of concern.
The rooms of Hotel Kerpely are generally praised for their cleanliness and spaciousness. Guests find the accommodations cozy with comfortable beds and essential amenities such as fridges and TVs. However, the lack of air conditioning is a significant drawback, particularly during hot weather. Some rooms also feature outdated furniture and minor maintenance issues, but overall, the cleanliness and ample space receive commendation.
Cleanliness is frequently highlighted positively at Hotel Kerpely. The rooms, hallways and overall environment are described as neat and tidy. Amenities like parking, WiFi and clean rooms contribute to a comfortable stay, ideal for business trips. Nonetheless, issues such as dust bunnies, occasional insect remains and a permeating canal smell were noted by some guests.
The staff at Hotel Kerpely consistently receive high praise for their friendliness and professionalism. Receptionists are described as kind, helpful and communicative, enhancing the overall guest experience through their attentiveness and courteous service.
While many guests find the beds comfortable, there are complaints regarding unclean bedding, short bed lengths and some rooms offering couches instead of proper double beds. Cleanliness and configuration of the beds appear to be areas needing improvement. Overall, despite some criticisms, the comfortable beds and spacious room sizes contribute positively to the guest experience.
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