Set on Brazil’s mesmerizing Emerald Coast, Ponta dos Ganchos Exclusive Resort is a 5-star luxury resort that is surrounded by lush nature. It features tastefully appointed bungalows with modern amenities, stunning views and private infinity pools, spa facilities with a wide variety of invigorating treatments, as well as various exclusive services that will make every guest's stay as luxurious and comfortable as possible.
Summary of reviews
Awasi Santa Catarina is a luxurious and exceptional five-star hotel that offers a perfect combination of sea and forest, making it a paradise-like location. The resort's superb location with its beautiful views and proximity to both the beach and Florianopolis is highly praised by guests. The breakfast is exquisite and innovative with exceptional quality and gourmet style. The dinner is nothing short of sensational with impeccable dishes that are sure to positively surprise any guest. The rooms or bungalows are large, well-equipped and set on a stunning hillside with breathtaking ocean views. The resort is in perfect harmony with nature and the comfortable and pristine bungalows are a testament to the top-notch housekeeping staff. The staff is incredibly competent and polite, providing guests with a royal experience. The pool area impresses guests with its landscape and design, making their stay unforgettable. Overall, Awasi Santa Catarina is an incredible hotel with incredible rooms and an unforgettable stay.
Tropicanas Hotel e Eventos enjoys high praise for its outstanding location. Guests appreciate the hotel's proximity to Canavieiras beach and its accessibility to local amenities such as restaurants, markets, shops and pharmacies. The hotel is conveniently situated a few blocks from the city center, yet retains a quiet atmosphere, balancing accessibility and tranquility.
Guests commend the hotel for its attentive staff, solid accommodations and well-maintained facilities. The leisure areas, including multiple swimming pools, stand out as particularly impressive features, contributing to the overall satisfaction of visitors. The heated pools receive exceptional feedback for their cleanliness and appeal, offering a delightful experience regardless of the weather.
The breakfast experience at Tropicanas Hotel e Eventos is largely positive. It is described as delicious and well-served with a wide range of options, including cakes, pies and fruits. The attentive service from the staff adds to the pleasant breakfast experience, despite some guests noting the need for more variety in savory options and better protein selections.
Room experiences are mixed with many guests appreciating the spaciousness, comfort and modern touches in some of the renovated rooms. However, there are notable concerns about cleanliness inconsistencies, maintenance issues and the comfort of the beds. Reports of dirty rooms, cockroach sightings and uncomfortable bedding due to the practice of pushing single beds together detract from the overall room experience.
Cleanliness reviews are similarly mixed. While some guests praise the hotel's clean and organized environment, others report significant issues such as dirty towels, stained bedsheets and insect infestations. The hotel's cleaning services seem to be inconsistent with some guests experiencing inadequate room cleaning and maintenance.
The hotel's staff receives high praise for their friendliness, helpfulness and overall excellent service. Despite occasional lapses in attentiveness at the reception desk, the general consensus is that the employees provide a hospitable and welcoming environment with specific staff members like Tereza, Lia, Cristiano and Patricia being commended for their exceptional service.
However, the hotel's free Wi-Fi service is a major area of concern. It is functional only in common areas such as the pool, reception and restaurant, leaving guests unable to access the internet in their rooms. This has led to inconvenience, particularly for those needing reliable internet connectivity for streaming or work.
In summary, Tropicanas Hotel e Eventos offers a prime location with easy access to the beach and local amenities, complemented by excellent service and leisure options, especially the exceptional pool facilities. However, improvements in room cleanliness, maintenance, bed comfort and Wi-Fi availability are crucial to enhancing the overall guest experience.
Costao do Santinho Resort All Inclusive is a top-rated destination for those seeking an exceptional vacation experience. Nestled within the lush natural beauty of Brazil's Costão do Santinho region, the resort offers a prime location with a stunning beach just steps away and plenty of opportunities to explore the natural surroundings. The breakfast received high praise from guests for its wide variety of options and excellent quality and taste. The rooms offer amazing views with spacious and comfortable accommodations, although some guests noted that some rooms were outdated and in need of maintenance. The hotel's cleanliness is impressive with daily cleaning and sanitation protocols being properly observed. The exceptional staff make a significant difference in guests' experiences, offering attentive and friendly service. The resort is perfect for family vacations with kids, offering an incredible kids club and a family adventure program that is highly rated by guests. The beds are comfortable, ensuring a good night's sleep. The all-inclusive system is wonderful and above average in terms of beverage and food quality. The heated pools are a favourite among guests, although some suggest adding more heated pools to the resort. Despite some minor issues, most guests highly recommend the Costao do Santinho Resort All Inclusive for its exceptional facilities and services.