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Summary of reviewsCrystal Hotel, nestled in the quaint village of Kakopetria, enjoys a prime location that delights guests with its convenience and picturesque mountain views. The hotel's central position, steps away from the bustling main square, allows easy access to local restaurants and attractions, making it a perfect base for exploring the village.
The breakfast offerings at Crystal Hotel are well-received with guests appreciating the traditional, simple, yet fulfilling selection. The inclusion of breakfast in the stay and the personal service provided by the pleasant staff add value to the overall experience. While some guests suggest that more variety, especially in terms of vegetables, would be beneficial, the breakfast is generally deemed good and adequate.
Rooms at Crystal Hotel are spacious and comfortable, featuring large, cozy beds and often beautiful balconies with breathtaking views. Cleanliness is frequently praised and deluxe suites stand out for their luxury. However, the condition of the rooms can be inconsistent with some guests noting outdated decor and cleanliness issues, such as mold and dirty refrigerators.
The hotel's overall cleanliness is generally good with well-maintained interiors and clean facilities, though there are occasional lapses in attention to detail. Some guests report poorly maintained areas, emphasizing a need for more consistent upkeep.
Staff members at Crystal Hotel receive high marks for their friendliness and helpfulness, creating a warm and welcoming atmosphere. Guests frequently applaud the courteous service provided by the team, particularly the senior gentleman at breakfast. A few instances of unprofessional behavior are mentioned, but the majority of feedback reflects the staff’s dedication to ensuring a pleasant stay.
While Crystal Hotel excels in many areas, it falls short in providing reliable internet service. Multiple guests report weak and lagging connections in the rooms, indicating a need for improvement in this aspect.
Lastly, the beds at Crystal Hotel are widely praised for their comfort with clean linens and comfy pillows contributing to a restful experience. The availability of extra fold beds adds to the convenience, making it a comfortable choice for a good night's sleep.
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