Garner Hotel Wytheville East by IHG generally enjoys positive feedback with a few areas to note for improvement. The hotel is praised for its picturesque and quiet location, making it an ideal stopover for road trippers with its proximity to I-77 and I-81. The serene setting and lovely views are a highlight, alongside the convenience of nearby gas stations and restaurants and the pet-friendly policy and reasonable pricing add extra value for guests. The availability of a complimentary breakfast receives positive remarks despite mixed reviews about the variety and quality of selections.
The rooms, while noted for their cleanliness and spaciousness by many, have faced criticism for feeling outdated and in need of renovation. Issues like stained linens and low commodes detract from the overall experience, though the helpful housekeeping and front desk staff add a layer of positivity.
Concerns about the overall cleanliness of the hotel are frequently mentioned, particularly with dirty carpets, stained linens and mold in the bathrooms. Despite these drawbacks, the friendliness and helpfulness of the staff are consistently praised, enhancing guest experiences.
The indoor pool, appreciated for being warm and well-maintained, is another positive feature, although occasional issues with cleanliness have been noted. Guests have varied experiences with the beds and pillows with some finding them comfortable and others describing them as hard and lumpy.
Overall, Garner Hotel Wytheville East by IHG provides a satisfactory stay with reasonable costs, though there is substantial room for improvement in maintaining higher standards of cleanliness and updating facilities. The hotel's pet-friendly nature stands out, making it a convenient choice for travelers with dogs, supported by thoughtful amenities like designated walking areas and courteous staff. While the property may not exceed all expectations, it fulfills the essential requirements for a comfortable stay, particularly for those traveling with pets.