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Summary of reviewsLogis Noemys Pont de l'Etoile, formerly known as Mas de l'Etoile, is situated in an enviable location ideal for exploring the South of France. Despite its proximity to major highways, the hotel provides a remarkably serene and peaceful environment with convenient access to Marseille, Cassis and La Ciotat. The surrounding area, featuring charming Provençal scenery and views of the Garlaban hills, enhances its appeal as a serene retreat for travelers. Guests appreciate the strategic location, easy highway access and ample, secure parking facilities.
Breakfast at Logis Noemys is generally praised for its variety and quality, featuring fresh pastries, cereals, eggs and a mix of sweet and savory choices that cater to diverse tastes. While a few guests felt the breakfast could be enhanced with more hot food items and was slightly overpriced, most enjoyed the generous and hearty offerings.
The hotel's dinner service receives high marks for delicious, beautifully presented meals that offer excellent value for money. The restaurant staff's professionalism and efficiency contribute to a pleasant dining experience, although limited weekend dining options and occasional use of reheated meals in plastic containers were noted.
Rooms at Logis Noemys are described as clean, comfortable and well-prepared. Guests appreciate the spaciousness, tasteful decor and especially the comfortable bedding. However, there are mentions of rooms feeling small, outdated and in need of maintenance, such as carpet replacements and addressing occasional mold or damp issues. Despite these drawbacks, the rooms are deemed adequate for short stays.
Cleanliness at the hotel is a mixed bag. While many guests commend the immaculate state of their rooms and the overall well-maintained environment, recurring issues like dirty carpets, dust and mold in the bathrooms were highlighted, signaling a need for better upkeep, especially in common areas and carpeting.
The hotel's staff is a standout feature, consistently praised for their friendliness, attentiveness and professionalism. Guests feel genuinely cared for with the team going above and beyond to ensure a comfortable and enjoyable stay. This exceptional service contributes significantly to the hotel's positive reputation.
The free WiFi service has received mixed reviews with some guests enjoying a strong connection while others experienced poor reception and difficulties in accessing support. Enhanced instructions and support could improve the overall connectivity experience.
The swimming pool is frequently highlighted as a delightful and clean feature, perfect for relaxation. Guests enjoy the spacious and well-maintained pool area, though the lack of sunbeds and umbrellas and occasional maintenance issues were noted. Nonetheless, the pool remains a significant value addition to the hotel experience.
Extensive and secure parking is another appreciated aspect with guests noting the ample, shaded and well-organized spaces. The security measures, including locking the parking area at night, provide peace of mind.
For families, Logis Noemys offers a welcoming atmosphere with spacious family rooms and a delightful swimming pool that caters well to both children and adults. The breakfast offerings also cater well to younger guests, contributing to a satisfying family stay.
While the hotel beds receive mixed reviews, many guests find them comfortable and conducive to a good night's sleep. However, some guests reported beds being too hard or worn out, suggesting room for improvement in this area.
Overall, Logis Noemys Pont de l'Etoile provides a solid three-star experience, delivering on key expectations such as cleanliness, comfortable rooms and excellent service, despite some areas needing attention and improvement.
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