Cayuco Maya

Bacalar 18.74723300, -88.32606300 , Carretera Bacalar - Carrillo Puerto Km 30, Bacalar, Q.r. Carretera Federal (Show on Map)


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Summary of reviewsCayuco Maya offers an extraordinary escape set against the stunning backdrop of Bacalar Lagoon. With its serene and picturesque location, guests can enjoy breathtaking views and direct access to the crystal-clear waters, making it an ideal retreat for those seeking tranquility and natural beauty. The friendly and accommodating staff further enhances the experience, providing warm hospitality that makes visitors feel at home.

Despite the slight remoteness of the property, which requires a vehicle for access, the unique positioning and peaceful environment are well worth the trip. The use of kayaks and the opportunity to relax in hammocks and sun loungers are frequently highlighted as highlights, making each morning's sunrise an unforgettable treat.

Dining at Cayuco Maya is a delightful experience, with breakfast often praised for its freshness and flavor, offering a comforting start to the day with a spread that includes local fruits and Mexican dishes. Although dinner options could benefit from more variety, the meals are both delicious and affordable, complemented by a welcoming dining atmosphere. Planning ahead for dinner arrangements is advisable due to limited availability.

The cabins, offering beautiful views and a rustic charm, contribute to a comfortable stay. Some guests note the basic nature of amenities, but overall, the accommodations blend well with the natural surroundings, enhancing the rustic and eco-friendly vibe of their retreat.

However, cleanliness and facilities maintenance are areas with room for improvement. Attention to hygiene and the condition of amenities would elevate the guest experience to match the property's stunning location. While occasional inconsistencies with WiFi may detract from some guests' expectations, others find the limited connectivity an appealing way to disconnect and unwind.

Celebrated as a dog-friendly destination, Cayuco Maya provides ample space for pets to roam freely, contributing to a pleasant atmosphere akin to a summer camp. Careful management of the dogs and bolstering cleanliness outdoors would enhance this aspect of the property.

Overall, Cayuco Maya is a remarkable destination for those seeking a peaceful escape into nature, tempered by simple but heartfelt amenities and a warm, inviting atmosphere.
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Dog Friendly Hotel
Cayuco Maya is pet friendly and allows dogs of any size for no additional fee. Cats are also welcome.

Hotel with Parking
Cayuco Maya provides free private parking. It features a garden and a private beach area.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Small Hotel

Room Types
One-Bedroom Chalet 1-bedroom cabin

Chalet The chalet has 1 bedroom and 1 bathroom with a shower and free toiletries. The chalet features a terrace with outdoor furniture and lake views to relax in after a busy day. The unit has 2 beds.

Bungalow - Water Front Water-front Cabin

Bed in 8-Bed Mixed Dormitory Room This bed in dormitory has a private entrance.

Quadruple Room with Private Bathroom This quadruple room is air-conditioned and features a private bathroom, a private entrance and a patio. The unit offers 3 beds.

Triple Room with Lake View This triple room is air-conditioned and features a private bathroom, a private entrance and garden views. The unit offers 2 beds.

Family Bungalow The bungalow has 1 bedroom and 1 bathroom with a shower and free toiletries. The bungalow features a private entrance and garden views. The unit has 5 beds.

Double Room with Shared Bathroom The double room features a private entrance, a terrace and lake views. The unit offers 1 bed.

Standard Cabin on Boat This twin/double room has a shared bathroom, a private entrance and lake views. The unit has 1 bed.

Triple Room with Lake View The triple room offers air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
Location
Located on the stunning Bacalar Lagoon, Cayuco Maya offers a truly beautiful and serene setting, making it an ideal choice for those looking to disconnect from the chaos of everyday life. The property boasts an exceptional, first-class location, right by the edge of the lagoon, providing guests with breathtaking views and direct access to the crystal-clear waters. Visitors consistently highlight the unique and phenomenal positioning of the hotel, which is surrounded by lush nature, coconut trees, and a charming pier—elements that contribute to its paradisiacal feel.

Despite its slightly isolated location, which requires access by car or taxi, the tranquility and unparalleled beauty of the lagoon are undeniably worth it. Guests appreciate the peacefulness and the opportunity to relax in hammocks and sun loungers scattered throughout the area, as well as the availability of kayaks for leisurely exploration of the serene waters. The proximity to the vibrant hues of the lagoon and the spectacular sunrises makes waking up in this remote haven a memorable experience.

While some visitors note the simplicity of the amenities, the overall consensus is that the combination of a friendly and welcoming staff, a comfortable stay, and the idyllic natural backdrop offers a refreshing and unforgettable retreat. For those seeking a location that is as stunning as it is serene, Cayuco Maya is truly a remarkable destination.

Breakfast
At Cayuco Maya, breakfast experiences tend to lean towards the positive side, offering a satisfying start to the day. Guests frequently describe the breakfast as delicious and freshly prepared, showcasing a nutritious spread that often includes local fruits and a variety of Mexican dishes. The cooks are praised for their kindness, enhancing the dining experience with their service.

While some visitors note that options can be limited, this doesn’t diminish the overall satisfaction with the tasty offerings. A simple but hearty breakfast is consistently highlighted, with many appreciating the care taken in serving a good meal alongside the tranquility and kindness that mark the service. Furthermore, the breakfast varies each day, ensuring a dynamic start for guests, though some have remarked on the lack of vegetarian options.

Despite occasional critiques about limited choices or late serving times, the overall consensus is quite positive, with descriptions of breakfast as super good, varied, and very complete. For some, the breakfast was deemed the best of their travels across the Yucatan. This endorsement speaks volumes to the appeal and quality found at Cayuco Maya, making breakfast a memorable aspect of the stay.

Dinner
Cayuco Maya offers a memorable dining experience with breathtaking views and delicious, plentiful meals, praised for their affordability and flavor. Guests appreciate the restaurant's welcoming and friendly staff, ensuring a pleasant dining atmosphere. Recommendations highlight the restaurant as a worthy visit, with meals being both satisfying and enjoyable.

While the culinary offerings receive positive remarks, some guests suggest adding more variety to the evening menu to enhance the dining experience. It's worth noting that dining options have some operational limitations, with meals available only until early evening. Travelers might find planning ahead beneficial, as there can be restrictions on availability without prior reservations. Despite these constraints, Cayuco Maya provides alternatives, allowing guests the possibility to purchase ingredients and prepare their own meals.

Overall, the combination of delightful food, stunning surroundings, and accommodating staff make dining at Cayuco Maya a positive experience, albeit one that requires some advance planning for dinner arrangements.

Rooms
Cayuco Maya offers a picturesque setting, especially for those who appreciate a view of the lagoon from their cabin. Many guests find the accommodations comfortable and well-equipped, with air conditioning in certain rooms contributing to a relaxing stay. The individual cabins are noted for their charm and cleanliness, creating an inviting atmosphere.

However, some guests have pointed out areas that need attention. The rooms are described as basic and old-fashioned, with issues such as sloped or uncomfortable beds, inadequate mosquito nets, and occasional maintenance lapses including dusty floors and minor leaks. Privacy can be a concern with insufficient window coverings. Although some rooms lack modern amenities like hot water, they maintain a rustic and eco-friendly charm appreciated by many visitors.

Guests enjoy the spacious and breezy dorms that offer effective protection from mosquitoes, aligning with the overall tranquil and paradisiacal ambiance of the site. Accessibility may be a challenge due to the rough roads leading to the establishment, suggesting a vehicle is essential for some guests.

Overall, the location and views are standout features, suggesting that Cayuco Maya is ideal for those seeking a peaceful and natural retreat while being mindful of the rustic and straightforward style of accommodations.

Beds
At 'Cayuco Maya,' guests have a mixed experience when it comes to bed comfort and quality. Many visitors appreciate the beds for their comfort, highlighting that some mattresses are indeed quite comfortable, with one large bed even described as super comfortable. The setting provides a unique opportunity to sleep surrounded by nature, which adds a special charm to the stay.

However, there are notable concerns expressed in several reviews. The beds are described as sometimes being too hard or having a noticeable slope. Issues with bed height and wetness are problematic for a few guests, and there are mentions of musty smells coming from the beds. Additionally, some reviewers point out that the mattresses could benefit from being thicker and of better quality, as certain mattresses were found to be in poor or even dirty condition. A specific problem was the presence of a splintered piece of wood in individual bed bases, leading to uncomfortable sleep.

Despite the rustic charm and natural surroundings that 'Cayuco Maya' offers, improvements such as upgrading mattresses and better maintenance of sleeping facilities could enhance the overall guest experience.

Cleanliness
Cayuco Maya, situated amidst breathtaking landscapes with serene waters, offers an experience that requires attention to its cleanliness. Guests have remarked on various aspects that could be improved to enhance their stay. Rooms and shared facilities sometimes showed signs of neglect, with stained linens and towels, while bathrooms and communal spaces were often found wanting in terms of hygiene. Many accommodations suffered from maintenance issues, including mold and insect presence. Mosquito nets, vital for comfort in tropical settings, were frequently damaged or absent, contributing to discomfort. The need for better room insulation was highlighted, particularly during inclement weather, which affected guests' experiences.

Although the location is undeniably exquisite, with stunning natural surroundings, the cleanliness and upkeep of Cayuco Maya are areas that most guests believe need significant improvement to align with the beauty of the environment. Addressing these issues with meticulous care could transform the property into a truly remarkable destination.

Staff
Cayuco Maya is celebrated for its exceptional staff, whose friendliness and warmth make every guest feel at home. The hotel's team is often described as incredibly nice, attentive, and accommodating, contributing significantly to the pleasant atmosphere of the place. Individual team members like Rox and Manuel are cited as assets to the business, bringing a welcoming and helpful attitude to the forefront of guest experiences. Although some guests noted language barriers, the staff's genuine kindness and effort to solve problems stand out, ensuring guests have an enjoyable stay. Soraya, Mrs. Erme, and the architect receive special mention for their delightful treatment and contribution to the aesthetic appeal of the rooms. Despite occasional lapses in service orientation, the majority of reviews emphasize the staff's dedication to ensuring guest satisfaction and happiness, making Cayuco Maya an inviting destination for travelers seeking both relaxation and excellent service.

Wi-Fi
Cayuco Maya is set in a remote area where connectivity can be a challenge, and this is reflected in the varying experiences of guests with the hotel's WiFi service. While WiFi is offered, it is primarily available in the restaurant, with inconsistent access throughout other parts of the premises. This service is not ideal for guests who are looking to depend heavily on internet connectivity for work or other activities requiring stable access. Those staying in the cabins or planning to use WiFi in their rooms might encounter limited connection. However, given the natural surroundings and more isolated location, some might find that occasional disconnection provides a welcome escape from the everyday hustle, offering a chance to unwind without constant online distractions.

Dog Friendly
Cayuco Maya stands out as a pet-friendly destination offering great space for guests and their furry companions to enjoy. Visitors appreciate the welcoming atmosphere, likening it to a summer camp experience. Guests who bring their pets along find the setup accommodating, with ample space for dogs to roam freely. However, travelers should be prepared for the presence of multiple dogs on the property, which can sometimes feel a bit overwhelming, especially for those traveling alone. Despite the friendly atmosphere, there's a noted need for improved management of dog droppings to enhance the overall cleanliness of the outdoor areas. Additionally, the occasional barking from dogs within the enclosure at night might be a disturbance for some guests. Overall, the place is well-regarded for its inclusive approach to pet accommodations.


No, Cayuco Maya doesn't have any pool.

No, a spa isn't available at Cayuco Maya.

Yes, Cayuco Maya welcomes dogs.

Yes, parking facilities are available at Cayuco Maya.

No, Cayuco Maya doesn't have a gym.

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