5-Star HotelSummary of reviews related to the '5 Star' categoryThe Lighthouse Golf & Spa Hotel promises a true 5-star experience, however, guest reviews have been mixed. Some rave about the top-notch facilities and services, describing it as a "great complex" and a "bon 5 étoile" with spacious rooms and excellent customer service. The staff at reception, housekeeping and restaurants receive high praise. On the other hand, some guests were disappointed as they did not feel that the hotel met the level of luxury that a true 5-star hotel should offer. Complaints included a lack of variety in the food options and a cafeteria-like atmosphere, outdated rooms and even broken beds. Despite these issues, some guests still appreciated the effort, mentioning positive experiences like a special event on 1st December. Overall, while some guests enjoyed a truly marvellous experience, others found that the hotel did not live up to its 5-star billing.
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