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Hotels with Swimming Pool, Taking Steps Towards Sustainability in Banco Playa
157 HOTELS IN AND AROUND BANCO PLAYARanking can be influenced by the commissions we receive.20 hotels nearby!
From $147
$
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Summary of reviews
Nestled in a stunning and tranquil setting on Cozumel island, the Grand Park Royal Cozumel - All Inclusive receives high praise for its prime location. Guests appreciate its proximity to both sandy beaches and downtown attractions, offering a serene retreat that balances relaxation and exploration. The picturesque sea views, despite occasional obstructions from cruise ships, enhance the allure of the resort, making it a favored spot for many. The variety of activities and the enticing all-inclusive package, which includes delicious meals, further elevate the experience.
The breakfast options receive a mix of feedback. The omelette bar and the skill of staff members, like Maria, stand out positively, alongside commendable à la carte dining. However, the breakfast buffet is seen as needing more variety with recurring issues such as long wait times, limited seating, and food shortages. Dinner experiences similarly differ, with particular acclaim directed at the Mexican and Italian restaurants, but some guests encounter long service waits and note a need for improved food quality and variety.
Rooms are appreciated for their spaciousness, cleanliness, and ocean views, with comfortable beds frequently mentioned. However, maintenance issues and noise disturbances are recurring concerns. While some aspects like furniture style and room readiness detract from a fully satisfying experience, the courteous housekeeping staff alleviates some of these shortcomings.
Cleanliness across the property is largely praised, with comments highlighting the immaculate state of the rooms and grounds, complemented by attentive staff, despite some sporadic issues in bathrooms and older areas. Staff, overall, are celebrated for their friendliness and attentiveness, making them one of the resort's standout aspects, significantly enriching the guest experience.
The WiFi service is generally stable, providing sufficient connectivity for guests who enjoy staying connected during their beach getaway, with few disruptions noted. The pools, notably with their breathtaking ocean views and expertly attended infinity pool, add to the resort’s charm, although some find the water chilly and sunbed availability challenging during peak times.
The beach, although small and at times crowded, offers a delightful spot for snorkeling and swimming, showcasing a tranquil cove with diverse marine life, providing an idyllic setting for families. The family-friendly environment, including the engaging Kids Club, makes the resort particularly appealing to families, offering an enriching experience for children and shared enjoyment for all ages.
While positioning itself as a 5-star resort, some guests feel the aging infrastructure falls short of 5-star expectations, despite its beautiful setting and excellent culinary experiences. Overall, the Grand Park Royal Cozumel is a noteworthy all-inclusive choice, attracting travelers with its stunning location and commendable offerings, making it a valuable option for those seeking an affordable yet delightful Cozumel getaway.
The breakfast options receive a mix of feedback. The omelette bar and the skill of staff members, like Maria, stand out positively, alongside commendable à la carte dining. However, the breakfast buffet is seen as needing more variety with recurring issues such as long wait times, limited seating, and food shortages. Dinner experiences similarly differ, with particular acclaim directed at the Mexican and Italian restaurants, but some guests encounter long service waits and note a need for improved food quality and variety.
Rooms are appreciated for their spaciousness, cleanliness, and ocean views, with comfortable beds frequently mentioned. However, maintenance issues and noise disturbances are recurring concerns. While some aspects like furniture style and room readiness detract from a fully satisfying experience, the courteous housekeeping staff alleviates some of these shortcomings.
Cleanliness across the property is largely praised, with comments highlighting the immaculate state of the rooms and grounds, complemented by attentive staff, despite some sporadic issues in bathrooms and older areas. Staff, overall, are celebrated for their friendliness and attentiveness, making them one of the resort's standout aspects, significantly enriching the guest experience.
The WiFi service is generally stable, providing sufficient connectivity for guests who enjoy staying connected during their beach getaway, with few disruptions noted. The pools, notably with their breathtaking ocean views and expertly attended infinity pool, add to the resort’s charm, although some find the water chilly and sunbed availability challenging during peak times.
The beach, although small and at times crowded, offers a delightful spot for snorkeling and swimming, showcasing a tranquil cove with diverse marine life, providing an idyllic setting for families. The family-friendly environment, including the engaging Kids Club, makes the resort particularly appealing to families, offering an enriching experience for children and shared enjoyment for all ages.
While positioning itself as a 5-star resort, some guests feel the aging infrastructure falls short of 5-star expectations, despite its beautiful setting and excellent culinary experiences. Overall, the Grand Park Royal Cozumel is a noteworthy all-inclusive choice, attracting travelers with its stunning location and commendable offerings, making it a valuable option for those seeking an affordable yet delightful Cozumel getaway.
Categories
Pool
Infinity Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
Sustainability Journey
Beachfront
Hacienda Boutique B&B and Spa Solo Adultos1.9 km from Banco Playa
Bed & Breakfast in Cozumel
9.6
ExcellentFrom $57
$
Info
Summary of reviews
Hacienda Boutique B&B and Spa Solo Adultos in Cozumel offers a tranquil escape ideal for adult guests seeking relaxation in a serene setting. Nestled away from the main tourist areas, it provides a peaceful retreat while remaining conveniently accessible to local attractions. The strategic location allows for easy navigation, with transportation options like taxis and rental car services available.
Guests enthusiastically commend the breakfast experience, which provides a delightful start to the day with a range of freshly prepared Mexican dishes. The à la carte menu features several choices, each beautifully crafted to cater to diverse tastes, earning praise for both quality and flavor.
The rooms are another highlight, celebrated for their traditional Mexican decor and spaciousness. The accommodations are clean, well-maintained, and equipped with amenities like comfy beds and leisure-friendly features. While the ambiance is cozy and restful, the beautifully maintained common areas, including the inviting pool and outdoor kitchen, further enhance the appeal of this adult-only haven.
The exceptional cleanliness of the property is consistently noted, adding to the overall tranquility. The pool and spa facilities, including a delightful jacuzzi and massage services, provide guests with opportunities for relaxation and rejuvenation.
The staff at Hacienda Boutique B&B and Spa are repeatedly praised for their exceptional hospitality. Their warm, friendly, and attentive service creates a welcoming atmosphere, making guests feel right at home. The thoughtful presence of Maria, the resident cat, adds a unique charm.
Finally, the boutique nature of the hotel offers a unique and intimate setting, with its captivating atmosphere and elaborate decor creating a memorable experience. Whether traveling alone or as a couple, guests appreciate the hotel's attention to detail, personal reception, and pleasurable stay. With its beautifully curated in-house museum, the hacienda's charm is a consistent highlight, making it an unforgettable destination.
Guests enthusiastically commend the breakfast experience, which provides a delightful start to the day with a range of freshly prepared Mexican dishes. The à la carte menu features several choices, each beautifully crafted to cater to diverse tastes, earning praise for both quality and flavor.
The rooms are another highlight, celebrated for their traditional Mexican decor and spaciousness. The accommodations are clean, well-maintained, and equipped with amenities like comfy beds and leisure-friendly features. While the ambiance is cozy and restful, the beautifully maintained common areas, including the inviting pool and outdoor kitchen, further enhance the appeal of this adult-only haven.
The exceptional cleanliness of the property is consistently noted, adding to the overall tranquility. The pool and spa facilities, including a delightful jacuzzi and massage services, provide guests with opportunities for relaxation and rejuvenation.
The staff at Hacienda Boutique B&B and Spa are repeatedly praised for their exceptional hospitality. Their warm, friendly, and attentive service creates a welcoming atmosphere, making guests feel right at home. The thoughtful presence of Maria, the resident cat, adds a unique charm.
Finally, the boutique nature of the hotel offers a unique and intimate setting, with its captivating atmosphere and elaborate decor creating a memorable experience. Whether traveling alone or as a couple, guests appreciate the hotel's attention to detail, personal reception, and pleasurable stay. With its beautifully curated in-house museum, the hacienda's charm is a consistent highlight, making it an unforgettable destination.
Categories
Pool
Outdoor Pool
Sustainability Journey
Boutique-Style
$
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Summary of reviews
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Categories
Pool
Children's Pool
Outdoor Pool
Sustainability Journey
Tennis
Presidente InterContinental Cozumel Resort & Spa by IHG2.2 km from Banco Playa
Resort in Cozumel
9.2
ExcellentFrom $288
$
Info
Summary of reviews
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Categories
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
Luxury
$
Info
Summary of reviews
Villas El Encanto Cozumel provides a peaceful and enchanting retreat, combining the charm of a jungle-like setting with urban convenience. Situated close to downtown Cozumel, it offers easy access to local amenities while maintaining a quiet and serene environment. The lush gardens create a picturesque atmosphere, further enhancing the sense of tranquility and privacy.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Categories
Pool
Infinity Pool
Private Pool
Outdoor Pool
Sustainability Journey
Health & Safety
$
Info
This all-inclusive resort features luxurious accommodation in spacious and modern suites, exquisite dining options, 24-hour room service and a wide variety of water sports and activities, providing a space filled with fun and relaxation for all guests.
Summary of reviews
Cozumel Palace-All Inclusive is a top-rated hotel that offers exceptional value for an all-inclusive package. Although it's an older hotel undergoing renovations, guests were impressed with the spacious, clean and modern rooms that provided great sea views. The hotel's restaurant and infrastructure also received high ratings. But what really stands out is the exceptional service provided by the friendly and helpful staff with special praise for individuals such as Hanna, Joel, Maria and Bryan. Although there were some negative comments regarding sales tactics and staff bias, the overwhelming majority of reviews highlight the outstanding service provided by the staff. Overall, guests were truly impressed by their experience at Cozumel Palace-All Inclusive and many plan on returning to this top hotel.
Categories
Sustainability Journey
Pool
Indoor Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
$
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Categories
Sustainability Journey
Pool
Outdoor Pool
Gym
$
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Summary of reviews
Caribo Cozumel emerges as a favored destination for travelers seeking a blend of comfort, convenience, and local charm. Guests often praise its strategic location in a lively neighborhood, providing easy access to essentials like banks, supermarkets, and local eateries. Despite being slightly tucked away from bustling tourist areas, the hotel maintains a balance between tranquility and accessibility, with the beach, ferry, and dive schools within close reach. This makes it an excellent choice for those wishing to explore Cozumel, with everything necessary within a pleasant walking distance.
The accommodation offers a relaxed morning routine with a complimentary self-service coffee station starting at 6:00 AM. Though breakfast is not formally provided, the communal kitchen and in-room kitchenettes allow guests to prepare their own meals, enjoying them in the charming outdoor spaces.
Dining is a delightful experience, with many opting to explore the nearby local restaurants that the hotel staff readily recommend. El Pique is a particular favorite among guests for its excellent tacos. The street-side benches offer a spot to socialize and take in the vibrant local scene.
The rooms at Caribo Cozumel shine in terms of comfort and functionality, often lauded for their spaciousness, cleanliness, and homely decor. Air conditioning, cozy beds, refrigerators, and safes contribute to an inviting stay. Some rooms feature private terraces or patios, enhancing the serene atmosphere with garden or pool views. While minor ventilation issues or firm mattresses are noted by a few, the general consensus is overwhelmingly positive.
Cleanliness is a hallmark, with the rooms and shared facilities maintained impeccably. The communal kitchen and pool exemplify the high standards, fostering a calm and tidy environment. Guests commend the attentive staff, led by Celeste, Cecilia, Jorge, and owner Cindy, for their warm hospitality and local knowledge, which enhances the overall experience.
The WiFi service, while inconsistent at times, generally satisfies most guests' needs. The pool area, although small, is a refreshing haven, ideally clean and complemented by hammocks and a lovely garden setting. Bedding experiences vary, with some finding the mattresses highly comfortable, though preferences differ in firmness and bed size.
Overall, Caribo Cozumel stands out as a charming, clean, and comfortable choice for visitors seeking an engaging yet restful stay on the island. With a welcoming staff, thoughtful amenities, and an inviting atmosphere, guests frequently express eagerness to return.
The accommodation offers a relaxed morning routine with a complimentary self-service coffee station starting at 6:00 AM. Though breakfast is not formally provided, the communal kitchen and in-room kitchenettes allow guests to prepare their own meals, enjoying them in the charming outdoor spaces.
Dining is a delightful experience, with many opting to explore the nearby local restaurants that the hotel staff readily recommend. El Pique is a particular favorite among guests for its excellent tacos. The street-side benches offer a spot to socialize and take in the vibrant local scene.
The rooms at Caribo Cozumel shine in terms of comfort and functionality, often lauded for their spaciousness, cleanliness, and homely decor. Air conditioning, cozy beds, refrigerators, and safes contribute to an inviting stay. Some rooms feature private terraces or patios, enhancing the serene atmosphere with garden or pool views. While minor ventilation issues or firm mattresses are noted by a few, the general consensus is overwhelmingly positive.
Cleanliness is a hallmark, with the rooms and shared facilities maintained impeccably. The communal kitchen and pool exemplify the high standards, fostering a calm and tidy environment. Guests commend the attentive staff, led by Celeste, Cecilia, Jorge, and owner Cindy, for their warm hospitality and local knowledge, which enhances the overall experience.
The WiFi service, while inconsistent at times, generally satisfies most guests' needs. The pool area, although small, is a refreshing haven, ideally clean and complemented by hammocks and a lovely garden setting. Bedding experiences vary, with some finding the mattresses highly comfortable, though preferences differ in firmness and bed size.
Overall, Caribo Cozumel stands out as a charming, clean, and comfortable choice for visitors seeking an engaging yet restful stay on the island. With a welcoming staff, thoughtful amenities, and an inviting atmosphere, guests frequently express eagerness to return.
Categories
Pool
Outdoor Pool
Sustainability Journey
Nightlife
$
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Categories
Sustainability Journey
Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Hotel Casa Mexicana Cozumel is a highly praised hotel located centrally in Cozumel, just a short walk from the ferry terminal. Guests appreciate its convenient access to shops, restaurants and beachfront views, making it an ideal choice for those wanting a vibrant city experience combined with relaxing water vistas. For divers, the ease of walking to diving shops or taking short taxi rides adds to its allure.
The hotel offers clean, functional and spacious rooms equipped with comfortable beds, some featuring terrace-balcony views of the sea or boardwalk. Despite minor mentions of outdated features and occasional oversights like used cups not being removed, the overall room conditions and amenities contribute to a pleasant stay.
A standout feature is the breakfast buffet, which is abundant and varied, including made-to-order omelets, waffles, fresh fruit and traditional Mexican dishes. The breakfast staff are frequently commended for their friendliness and excellent service, enhancing the dining experience.
Guests also highlight the hotel's commitment to cleanliness and maintenance, often describing it as spotless and meticulously maintained. Daily fresh towels and impeccable hygiene standards contribute to the overall comfort.
Staff service is a major plus with guests frequently praising the welcoming and helpful nature of the team, from the reception to the breakfast staff. Special mentions often go to individual staff members who leave a lasting positive impression.
While the wifi connectivity receives mixed reviews with some guests experiencing intermittent service, the common areas tend to offer more reliable connections. The small pool, while modest in size, is appreciated for its heated waters and stunning sea views, providing a cozy atmosphere for relaxation.
Overall, Hotel Casa Mexicana Cozumel lives up to its four-star rating with its prime location, superior service and well-maintained facilities, making it a highly recommended option for travelers looking to enjoy the vibrant life of Cozumel while basking in comfortable and scenic accommodations.
The hotel offers clean, functional and spacious rooms equipped with comfortable beds, some featuring terrace-balcony views of the sea or boardwalk. Despite minor mentions of outdated features and occasional oversights like used cups not being removed, the overall room conditions and amenities contribute to a pleasant stay.
A standout feature is the breakfast buffet, which is abundant and varied, including made-to-order omelets, waffles, fresh fruit and traditional Mexican dishes. The breakfast staff are frequently commended for their friendliness and excellent service, enhancing the dining experience.
Guests also highlight the hotel's commitment to cleanliness and maintenance, often describing it as spotless and meticulously maintained. Daily fresh towels and impeccable hygiene standards contribute to the overall comfort.
Staff service is a major plus with guests frequently praising the welcoming and helpful nature of the team, from the reception to the breakfast staff. Special mentions often go to individual staff members who leave a lasting positive impression.
While the wifi connectivity receives mixed reviews with some guests experiencing intermittent service, the common areas tend to offer more reliable connections. The small pool, while modest in size, is appreciated for its heated waters and stunning sea views, providing a cozy atmosphere for relaxation.
Overall, Hotel Casa Mexicana Cozumel lives up to its four-star rating with its prime location, superior service and well-maintained facilities, making it a highly recommended option for travelers looking to enjoy the vibrant life of Cozumel while basking in comfortable and scenic accommodations.
Categories
Pool
Outdoor Pool
Sustainability Journey
Nightlife
$
Info
Summary of reviews
Hotel Pal Cozumel enjoys an excellent location near key points of interest, such as the ferry terminal, main park and local attractions. The hotel offers convenient access to a variety of eateries, shops and bars, providing guests with plenty of dining and entertainment options. Despite being close to the city's vibrant center, the hotel manages to maintain a tranquil atmosphere due to its placement on a quiet road. The rooftop pool with its stunning city and sea views, adds a relaxing touch to the experience, making it a great value option for budget-conscious travelers prioritizing both comfort and convenience.
Rooms at Hotel Pal Cozumel are highlighted for their spaciousness and comfortable bedding. Many rooms include amenities such as a refrigerator and a kitchen, suiting those planning extended stays. Cleanliness and air conditioning are commonly praised, though there are occasional remarks about the need for better maintenance and updates to decor. Some guests report minor issues such as a damp smell or mismatched expectations based on online photos.
Staff at the hotel are frequently described as friendly and helpful with standout mentions of individuals like Eduardo and Diego. They go above and beyond to assist guests and often use translators to bridge language gaps. However, a few reviews indicate sporadic instances of unprofessionalism and difficulties in communication due to the lack of English-speaking staff, but the overall sentiment leans positively towards the team’s hospitality.
The breakfast service at Hotel Pal Cozumel has mixed reviews; some guests find it excellent, while others think it lacks variety and quality. The common offerings include basic items like coffee, fruit and toast, but some guests were disappointed by the lack of savory options and the underwhelming presentation. Despite this, many appreciate that breakfast is included in the room rate.
Feedback on cleanliness is divided. While many guests report clean rooms and facilities, there are significant complaints about dirty bathrooms, mold, bugs and poorly maintained outdoor areas. The pool area also receives mixed reviews, appreciated for its scenic location but occasionally criticized for cleanliness issues and maintenance closures.
Wi-Fi at the hotel generally works well for basic tasks, though some guests experience slow speeds and intermittent disruptions. The rooftop terrace does not have Wi-Fi coverage, which may be an inconvenience for some.
Overall, despite some areas needing improvement in maintenance and cleanliness, Hotel Pal Cozumel stands out for its superb location, spacious rooms, friendly staff and excellent value for money. The hotel provides a solid option for budget-conscious travelers looking to enjoy Cozumel with essential amenities and comfortable accommodations.
Rooms at Hotel Pal Cozumel are highlighted for their spaciousness and comfortable bedding. Many rooms include amenities such as a refrigerator and a kitchen, suiting those planning extended stays. Cleanliness and air conditioning are commonly praised, though there are occasional remarks about the need for better maintenance and updates to decor. Some guests report minor issues such as a damp smell or mismatched expectations based on online photos.
Staff at the hotel are frequently described as friendly and helpful with standout mentions of individuals like Eduardo and Diego. They go above and beyond to assist guests and often use translators to bridge language gaps. However, a few reviews indicate sporadic instances of unprofessionalism and difficulties in communication due to the lack of English-speaking staff, but the overall sentiment leans positively towards the team’s hospitality.
The breakfast service at Hotel Pal Cozumel has mixed reviews; some guests find it excellent, while others think it lacks variety and quality. The common offerings include basic items like coffee, fruit and toast, but some guests were disappointed by the lack of savory options and the underwhelming presentation. Despite this, many appreciate that breakfast is included in the room rate.
Feedback on cleanliness is divided. While many guests report clean rooms and facilities, there are significant complaints about dirty bathrooms, mold, bugs and poorly maintained outdoor areas. The pool area also receives mixed reviews, appreciated for its scenic location but occasionally criticized for cleanliness issues and maintenance closures.
Wi-Fi at the hotel generally works well for basic tasks, though some guests experience slow speeds and intermittent disruptions. The rooftop terrace does not have Wi-Fi coverage, which may be an inconvenience for some.
Overall, despite some areas needing improvement in maintenance and cleanliness, Hotel Pal Cozumel stands out for its superb location, spacious rooms, friendly staff and excellent value for money. The hotel provides a solid option for budget-conscious travelers looking to enjoy Cozumel with essential amenities and comfortable accommodations.
Categories
Pool
Outdoor Pool
Sustainability Journey
Cheap
$
Info
Summary of reviews
Hotel Plaza Cozumel enjoys a prime location highly praised for its proximity to major attractions, including the passenger ferry terminal and the vibrant city center. Guests appreciate the convenience of being near the dock and within walking distance of the Malecon boardwalk, numerous restaurants and bars. Despite its central placement, the hotel maintains a peaceful environment, enhanced by a rooftop pool offering stunning views.
The breakfast at Hotel Plaza Cozumel receives high acclaim for its quality and variety, comprising fresh fruits, coffee, bread, eggs and an assortment of American and Mexican options. Guests commend the plentiful, delicious breakfast and the friendly, attentive service provided, making it a delightful start to the day.
The rooms are clean, spacious and equipped with amenities like large refrigerators, safes and complimentary water bottles. While some furnishings are dated and the decor a bit basic, the rooms are generally comfortable, featuring good water pressure and pleasant harbor views. The beds are particularly noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate conditions of both the rooms and common areas. The attentive and courteous staff further enhance the hotel's appeal, ensuring a pleasant and hassle-free experience for visitors through their professional and friendly service.
The rooftop pool is another highlight, offering a clean, relaxing environment with breathtaking cityscape and ocean views, making it a memorable aspect of the stay. Combined with its strategic location, exceptional service, comfortable accommodations and excellent cleanliness, Hotel Plaza Cozumel emerges as a superb choice for travelers looking to explore and enjoy the heart of Cozumel.
The breakfast at Hotel Plaza Cozumel receives high acclaim for its quality and variety, comprising fresh fruits, coffee, bread, eggs and an assortment of American and Mexican options. Guests commend the plentiful, delicious breakfast and the friendly, attentive service provided, making it a delightful start to the day.
The rooms are clean, spacious and equipped with amenities like large refrigerators, safes and complimentary water bottles. While some furnishings are dated and the decor a bit basic, the rooms are generally comfortable, featuring good water pressure and pleasant harbor views. The beds are particularly noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate conditions of both the rooms and common areas. The attentive and courteous staff further enhance the hotel's appeal, ensuring a pleasant and hassle-free experience for visitors through their professional and friendly service.
The rooftop pool is another highlight, offering a clean, relaxing environment with breathtaking cityscape and ocean views, making it a memorable aspect of the stay. Combined with its strategic location, exceptional service, comfortable accommodations and excellent cleanliness, Hotel Plaza Cozumel emerges as a superb choice for travelers looking to explore and enjoy the heart of Cozumel.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
Health & Safety
$
Info
Summary of reviews
LUNA AZUL BY UVAS offers a delightful experience characterized by its exceptional location, cleanliness, and attentive staff. Nestled within a serene and accessible neighborhood of Cozumel, the hotel provides guests with the perfect blend of tranquility and proximity to local attractions and eateries, making exploration easy without the need for transportation. With its clean and organized environment, guests enjoy spacious and comfortable rooms equipped with air conditioning, supportive bedding, and daily cleaning services, ensuring a relaxing stay.
The hotel staff is consistently praised for their warm and friendly service, going above and beyond to assist guests, enhancing the overall experience significantly. Although the breakfast features a basic lineup, some guests appreciate its freshness while others look forward to more variety. The inviting pool area, surrounded by a maintained garden, offers a serene escape amid the hotel's amenities, contributing to its appeal.
While the WiFi connection can be intermittent, particularly in rooms, the central location and other amenities make up for any connectivity challenges. LUNA AZUL BY UVAS provides an excellent value proposition, combining comfort, convenience, and affordability, making it a compelling choice for travelers seeking a budget-friendly yet satisfying getaway. Overall, it stands out as a well-maintained haven that offers a memorable and relaxing stay.
The hotel staff is consistently praised for their warm and friendly service, going above and beyond to assist guests, enhancing the overall experience significantly. Although the breakfast features a basic lineup, some guests appreciate its freshness while others look forward to more variety. The inviting pool area, surrounded by a maintained garden, offers a serene escape amid the hotel's amenities, contributing to its appeal.
While the WiFi connection can be intermittent, particularly in rooms, the central location and other amenities make up for any connectivity challenges. LUNA AZUL BY UVAS provides an excellent value proposition, combining comfort, convenience, and affordability, making it a compelling choice for travelers seeking a budget-friendly yet satisfying getaway. Overall, it stands out as a well-maintained haven that offers a memorable and relaxing stay.
Categories
Pool
Outdoor Pool
Sustainability Journey
Cheap
$
Info
Summary of reviews
Hotel B Unique in Cozumel's North hotel zone presents a harmonious blend of tranquility and luxury, highly regarded for its breathtaking ocean views and serene ambiance. Its prime location offers direct access to the sea, making it perfect for snorkeling enthusiasts, while its proximity to downtown ensures convenience without sacrificing peace and relaxation.
Guests frequently commend the spacious and beautifully designed rooms, which come with large balconies offering stunning Caribbean Sea vistas. The hotel maintains impeccable cleanliness throughout its property, enhancing its boutique feel and offering a high-standard stay.
The staff at Hotel B Unique stand out for their dedication to exceptional service, creating a warm and welcoming atmosphere that enhances the overall experience. The dining options receive positive feedback for offering delicious and varied cuisines, particularly highlighting the Asian and seafood dishes, though some suggestions for improved menu variety and service speed are mentioned.
While the breakfast buffet receives mixed reviews, with some guests praising it for freshness and taste, others feel there's room for improvement in variety. The hotel's pool area, including a stunning infinity pool, is a standout feature, providing gorgeous views and a serene escape for adult-only relaxation. Although Wi-Fi is noted as unreliable, other amenities such as the spa and comfortable, high-quality beds further contribute to a satisfying stay.
Hotel B Unique is particularly appealing to couples seeking a romantic getaway, with its boutique charm and enchanting sunsets over the infinity pool. Its luxurious atmosphere and intimate setting make it an ideal choice for special occasions or a peaceful retreat. While not all aspects meet the expectations of a five-star experience, the hotel is nonetheless praised for its stylish design and as a hidden gem offering value and indulgence.
Guests frequently commend the spacious and beautifully designed rooms, which come with large balconies offering stunning Caribbean Sea vistas. The hotel maintains impeccable cleanliness throughout its property, enhancing its boutique feel and offering a high-standard stay.
The staff at Hotel B Unique stand out for their dedication to exceptional service, creating a warm and welcoming atmosphere that enhances the overall experience. The dining options receive positive feedback for offering delicious and varied cuisines, particularly highlighting the Asian and seafood dishes, though some suggestions for improved menu variety and service speed are mentioned.
While the breakfast buffet receives mixed reviews, with some guests praising it for freshness and taste, others feel there's room for improvement in variety. The hotel's pool area, including a stunning infinity pool, is a standout feature, providing gorgeous views and a serene escape for adult-only relaxation. Although Wi-Fi is noted as unreliable, other amenities such as the spa and comfortable, high-quality beds further contribute to a satisfying stay.
Hotel B Unique is particularly appealing to couples seeking a romantic getaway, with its boutique charm and enchanting sunsets over the infinity pool. Its luxurious atmosphere and intimate setting make it an ideal choice for special occasions or a peaceful retreat. While not all aspects meet the expectations of a five-star experience, the hotel is nonetheless praised for its stylish design and as a hidden gem offering value and indulgence.
Categories
Pool
Outdoor Pool
Sustainability Journey
Luxury
$
Info
Summary of reviews
Hotel B Cozumel is highly praised for its exceptional seaside location, providing guests with breathtaking ocean views and an idyllic setting for a tranquil retreat. Nestled on the northern part of Cozumel, it offers both serenity and accessibility, making it a perfect spot for couples seeking romance and families desiring an intimate holiday experience. The hotel's design includes beautiful infinity pools that overlook the ocean, and its direct sea access offers fantastic snorkeling and diving opportunities.
The breakfast experience at the hotel receives mixed reviews, though generally positive. Guests enjoy the taste and quality of the complimentary breakfast, highlighting the fresh fruit and delicious coffee, alongside the attentive service from the staff. However, some suggest that a bit more variety and speed could enhance the breakfast offering to match the hotel's vibrant atmosphere. The restaurant dining experience is well-received, with guests appreciating the delicious and diverse menu, the scenic setting, and the reasonable pricing for the quality offered.
Accommodations at Hotel B Cozumel offer stunning Caribbean Sea views, with many rooms praised for their spaciousness, comfort, and modern design. The hotel maintains high cleanliness standards, with well-maintained grounds and facilities, although some older sections might benefit from updates. Guests appreciate the friendly and attentive staff throughout the hotel, enhancing the overall experience with their exceptional service.
The hotel's Wi-Fi service is reliable in common areas but may be spotty in individual rooms, with options available for stronger connectivity. The spa is a notable highlight, offering professional services and a peaceful atmosphere, along with yoga classes every morning. The pool area stands out as a signature feature, with meticulously maintained infinity pools that blend seamlessly with the ocean, providing a relaxed and stunning environment for leisure and adventure.
Overall, Hotel B Cozumel is recommended for its beautiful location, excellent service, and inviting amenities, making it an ideal destination for those seeking a relaxing and picturesque stay in Cozumel. The combination of serene settings, engaging activities, and warm hospitality makes it a standout choice for travelers.
The breakfast experience at the hotel receives mixed reviews, though generally positive. Guests enjoy the taste and quality of the complimentary breakfast, highlighting the fresh fruit and delicious coffee, alongside the attentive service from the staff. However, some suggest that a bit more variety and speed could enhance the breakfast offering to match the hotel's vibrant atmosphere. The restaurant dining experience is well-received, with guests appreciating the delicious and diverse menu, the scenic setting, and the reasonable pricing for the quality offered.
Accommodations at Hotel B Cozumel offer stunning Caribbean Sea views, with many rooms praised for their spaciousness, comfort, and modern design. The hotel maintains high cleanliness standards, with well-maintained grounds and facilities, although some older sections might benefit from updates. Guests appreciate the friendly and attentive staff throughout the hotel, enhancing the overall experience with their exceptional service.
The hotel's Wi-Fi service is reliable in common areas but may be spotty in individual rooms, with options available for stronger connectivity. The spa is a notable highlight, offering professional services and a peaceful atmosphere, along with yoga classes every morning. The pool area stands out as a signature feature, with meticulously maintained infinity pools that blend seamlessly with the ocean, providing a relaxed and stunning environment for leisure and adventure.
Overall, Hotel B Cozumel is recommended for its beautiful location, excellent service, and inviting amenities, making it an ideal destination for those seeking a relaxing and picturesque stay in Cozumel. The combination of serene settings, engaging activities, and warm hospitality makes it a standout choice for travelers.
Categories
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
Boutique-Style
$
Info
Categories
Sustainability Journey
Pool
Outdoor Pool
Luxury
$
Info
Categories
Sustainability Journey
Pool
Panoramic View Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
Luxury
$
Info
Summary of reviews
Meliá Cozumel - All Inclusive is a four-star hotel that offers great value for money. The location is praised by guests who appreciate the tranquil sandy beach with crystal clear water, providing fantastic views from the rooms. The buffet breakfast and dinner have a variety of options available and are generally of good quality. The Fish House restaurant is highly recommended, while The Mole restaurant could have room for improvement. The rooms are spacious and clean with lovely balconies and ocean views. The hotel offers excellent facilities such as fantastic pools and a private beach, ideal for both families and adults. The staff receives high praise for their friendly and helpful demeanor, making guests feel at home. Additionally, there are lots of activities and good all inclusive offers available. However, guests have suggested that improvements such as more protein options in the buffet and renovations are necessary. Overall, Meliá Cozumel - All Inclusive provides a comfortable and relaxing stay to its guests for an affordable price.
Categories
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Sustainability Journey
Luxury
$
Info
Summary of reviews
Occidental Cozumel - All Inclusive offers a serene and idyllic retreat, beautifully integrated within a lush natural reserve. The location is frequently praised for its tranquility and natural beauty, acting as a secluded paradise with easy beach access and proximity to excellent diving spots. Guests appreciate the clean, soft sands, stunning sunsets and encounters with local wildlife, all contributing to a unique and immersive tropical experience.
The hotel grounds are well-maintained and the facilities are praised for their cleanliness. Visitors commend the spacious and comfortable rooms, highlighting their cleanliness and appealing colonial-style design. While some mention minor inconveniences like outdated furniture or occasional musty smells, the overall room environment remains positive and inviting.
Dining experiences receive mixed reviews. Specialty a la carte restaurants, such as the Mediterranean restaurant and beach bar, are particularly noted for their delicious food and excellent service. However, the buffet options are often described as repetitive, lacking variety, especially for vegetarians and vegans. The limited availability of specialty restaurant reservations and long lines further detract from the dining experience.
The staff are predominantly described as polite, attentive and friendly, significantly enhancing guest experiences with their exceptional service. Specific mentions of standout staff members underscore the personal and caring service provided.
The resort’s pools are a highlight with well-maintained and clean spaces that cater to both relaxation and aquatic activities. The adult pool is particularly praised for its tranquility. Despite occasional overcrowding, the pool areas, enhanced by beautiful gardens, offer a memorable experience.
Guests have mixed feelings about the beach due to significant erosion from a previous hurricane, which has reduced its size. However, the beach is still appreciated for its cleanliness, safety and picturesque setting, offering fantastic swimming and snorkeling opportunities.
The hotel proves to be a family-friendly destination with fun activities for kids and generally good food. Some guests suggest additional activities for teens would enhance the experience.
Wi-Fi services at the resort receive varied feedback with some guests experiencing satisfactory connectivity while others report slow speeds and limited coverage.
In summary, Occidental Cozumel - All Inclusive excels in providing a tranquil and picturesque environment, supported by clean facilities and friendly staff. While there is room for improvement in dining variety and Wi-Fi connectivity, the overall experience is positive, making it an appealing choice for those seeking a serene and beautiful escape.
The hotel grounds are well-maintained and the facilities are praised for their cleanliness. Visitors commend the spacious and comfortable rooms, highlighting their cleanliness and appealing colonial-style design. While some mention minor inconveniences like outdated furniture or occasional musty smells, the overall room environment remains positive and inviting.
Dining experiences receive mixed reviews. Specialty a la carte restaurants, such as the Mediterranean restaurant and beach bar, are particularly noted for their delicious food and excellent service. However, the buffet options are often described as repetitive, lacking variety, especially for vegetarians and vegans. The limited availability of specialty restaurant reservations and long lines further detract from the dining experience.
The staff are predominantly described as polite, attentive and friendly, significantly enhancing guest experiences with their exceptional service. Specific mentions of standout staff members underscore the personal and caring service provided.
The resort’s pools are a highlight with well-maintained and clean spaces that cater to both relaxation and aquatic activities. The adult pool is particularly praised for its tranquility. Despite occasional overcrowding, the pool areas, enhanced by beautiful gardens, offer a memorable experience.
Guests have mixed feelings about the beach due to significant erosion from a previous hurricane, which has reduced its size. However, the beach is still appreciated for its cleanliness, safety and picturesque setting, offering fantastic swimming and snorkeling opportunities.
The hotel proves to be a family-friendly destination with fun activities for kids and generally good food. Some guests suggest additional activities for teens would enhance the experience.
Wi-Fi services at the resort receive varied feedback with some guests experiencing satisfactory connectivity while others report slow speeds and limited coverage.
In summary, Occidental Cozumel - All Inclusive excels in providing a tranquil and picturesque environment, supported by clean facilities and friendly staff. While there is room for improvement in dining variety and Wi-Fi connectivity, the overall experience is positive, making it an appealing choice for those seeking a serene and beautiful escape.
Categories
Pool
Outdoor Pool
Sustainability Journey
Luxury
From $185
$
Info
Summary of reviews
Iberostar Waves Cozumel - All Inclusive offers guests an exceptional coastal retreat characterized by its superb seafront location, thoughtful design, and well-maintained facilities. The resort is ideal for relaxation, boasting direct beach access and convenient diving facilities that align perfectly with the stunning natural beauty of Cozumel. Tropical landscaping, with charming bungalows, enhances the tranquil setting and provides a distinctive advantage for enjoying snorkeling and scuba diving.
Guests frequently highlight the resort's remarkable breakfast as a culinary standout, providing a varied and delightful start to the day. While minor inconsistencies in food quality are noted, the overall dining experience remains positive, with diverse options available across all meals. Dinner, particularly the buffet, is well-received for its high quality and variety, complemented by the attentive staff who contribute to a pleasant dining atmosphere.
Accommodations offer a unique experience, featuring rustic huts with balconies that create a cozy retreat. Cleanliness is a defining feature throughout the resort, with rooms, pools, and public areas maintained meticulously. Although some rooms are noted as dated and occasionally have hard beds or minor issues, the overall atmosphere and beachfront setting are enjoyable.
The staff's exceptional friendliness and attentiveness greatly enhance the welcoming atmosphere, complementing the resort's inviting ambiance. The pool area stands out with its beautifully designed space, swim-up bar, and stunning views, making it a favorite spot for relaxation.
The beach, despite its rocky terrain requiring diving shoes, offers excellent snorkeling opportunities and a serene environment to enjoy coastal views. The all-inclusive package is praised for its great value, featuring varied culinary options and an appreciated open bar that enhances the vacation experience.
Overall, Iberostar Waves Cozumel provides a seamlessly relaxing escape with its beautiful setting, comprehensive offerings, and superior service, making it a standout choice among all-inclusive resorts.
Guests frequently highlight the resort's remarkable breakfast as a culinary standout, providing a varied and delightful start to the day. While minor inconsistencies in food quality are noted, the overall dining experience remains positive, with diverse options available across all meals. Dinner, particularly the buffet, is well-received for its high quality and variety, complemented by the attentive staff who contribute to a pleasant dining atmosphere.
Accommodations offer a unique experience, featuring rustic huts with balconies that create a cozy retreat. Cleanliness is a defining feature throughout the resort, with rooms, pools, and public areas maintained meticulously. Although some rooms are noted as dated and occasionally have hard beds or minor issues, the overall atmosphere and beachfront setting are enjoyable.
The staff's exceptional friendliness and attentiveness greatly enhance the welcoming atmosphere, complementing the resort's inviting ambiance. The pool area stands out with its beautifully designed space, swim-up bar, and stunning views, making it a favorite spot for relaxation.
The beach, despite its rocky terrain requiring diving shoes, offers excellent snorkeling opportunities and a serene environment to enjoy coastal views. The all-inclusive package is praised for its great value, featuring varied culinary options and an appreciated open bar that enhances the vacation experience.
Overall, Iberostar Waves Cozumel provides a seamlessly relaxing escape with its beautiful setting, comprehensive offerings, and superior service, making it a standout choice among all-inclusive resorts.
Categories
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Sustainability Journey
Luxury
Categories
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