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Summary of reviewsMercure Bandung Nexa Supratman has garnered positive reviews for its prime location, exceptional staff, and comfortable accommodations. Nestled in a strategic spot near popular city attractions and dining options, the hotel offers a peaceful ambiance that avoids the city's hustle, complemented by stunning city views. Guests appreciate its proximity to landmarks such as Gedung Sate and local factory outlets, making it a convenient base for both leisure and dining experiences.
The breakfast at Mercure Bandung Nexa Supratman is well-received, with a diverse selection of local and international dishes catering to various tastes. Guests commend the delicious food and the friendly staff, appreciating unique cultural touches that enhance the dining experience. Although some note occasional limitations in flavor or local options, the breakfast is generally considered good value.
Rooms are frequently described as clean, comfortable, and spacious, equipped with modern amenities and wide desks for business travelers. The beautiful lobby, well-received restaurant, and helpful staff add to the overall appeal. While minor cleanliness issues are occasionally mentioned, the prompt housekeeping services and tidy environment contribute to a pleasant stay.
Guests consistently praise the courteous and accommodating staff, from security personnel to front desk and restaurant employees. The warm and inviting atmosphere and the staff's prompt responsiveness leave a lasting impression, though there is a minor suggestion for improved manners in the dining area.
The beds are notably comfortable, with generous sizes that ensure a restful sleep for guests. While occasional inconsistencies in bed linens are noted, the overall bedding experience is positive and adds to the hotel's value. Overall, Mercure Bandung Nexa Supratman provides a satisfying and enjoyable stay, making it a solid choice for travelers visiting Bandung. Show more
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Categories
Accessible Hotel
Mercure Bandung Nexa Supratman is listed as an accessible hotel, providing accommodations and features to support guests with disabilities.
4-Star Hotel
Mercure Bandung Nexa Supratman offers comfortable accommodation with good amenities and service. It provides a pleasant stay for both leisure and business travelers.
Hotel with Indoor Pool
This hotel features a well-maintained indoor pool with temperature-controlled water, suitable for both leisurely swims and invigorating workouts. The pool area provides a tranquil environment for relaxation. The hotel also offers activities like water aerobics or aqua fitness classes led by professional instructors.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
Room Types
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.
Privilege Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit offers 1 bed.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 2 beds.
Privilege Twin RoomThe unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in a prime spot, Mercure Bandung Nexa Supratman offers an excellent location that guests consistently praise. The hotel is ideally situated close to various city amenities, including a train station, popular restaurants, vibrant cafes, and bustling street food areas like the Taman Lansia Park. Despite its proximity to these attractions, it maintains a peaceful ambiance, avoiding the noise of heavy traffic. Visitors also enjoy a strategic position near iconic sights such as Gedung Sate and popular factory outlets, making it a convenient base for both leisure and dining experiences. The stunning city views further enhance the appeal, contributing to a premium yet tranquil setting. Additionally, the hotel's cleanliness and attentive staff complement the top-tier location, ensuring a comfortable stay for guests.
Breakfast
Mercure Bandung Nexa Supratman offers a breakfast experience that generally satisfies its guests with a diverse selection catering to a range of tastes. Visitors appreciate the extensive and varied menu, which includes a mix of local and international dishes, ensuring there is something for everyone. Many guests highlight the deliciousness of the offerings and commend the friendly staff who contribute to a hospitable dining atmosphere. The inclusion of unique touches like a jamu lady adds a cultural flavor to the experience. Although some mention that occasionally the menu lacks bold flavors or has limited local options, the breakfast overall is considered a good value, with certain mornings bringing an outstanding buffet spread. The central location of the hotel also enhances the breakfast experience, making it a convenient choice for those looking to explore Bandung.
Rooms
The Mercure Bandung Nexa Supratman offers a welcoming ambiance, with rooms that consistently receive praise for their cleanliness and comfort. Guests appreciate the spaciousness, particularly in rooms equipped with wide desks that are perfect for business needs. The interior design is modern and loveable, contributing to a pleasant stay.
The strategic location of the hotel is a highlight, making it convenient for guests and adding overall value. Many reviews note the appeal of the beautiful lobby and commend the helpful staff. Additionally, the restaurant downstairs is well-received, offering good food that complements the favorable location.
While there are occasional reports of minor cleanliness issues, the general consensus is that the rooms are comfortable and equipped with sizable beds, ensuring a restful experience. Overall, the hotel provides good value for money, making it a solid choice for travelers visiting Bandung.
Beds
The beds at Mercure Bandung Nexa Supratman are frequently praised for their comfort and generous size, accommodating both parents and children with ease. Guests repeatedly emphasize the softness and overall comfort, often highlighting how restful their sleep was during their stay. However, a few reviews mention some variability in the condition of bed linens and a specific instance of discomfort, suggesting that while most visitors are satisfied, there might be occasional inconsistencies. Overall, the bedding seems to contribute positively to the guest experience, with many finding it a notable feature of their stay.
Cleanliness
Mercure Bandung Nexa Supratman has been noted for its impressive attention to cleanliness, drawing positive feedback from guests who prioritize a clean environment. Many reviewers commended the hotel for maintaining clean and comfortable rooms, often describing the overall tidiness of the establishment as satisfactory. Housekeeping services were particularly praised for their promptness and efficiency in ensuring that rooms remain spotless. Guests appreciated the clean and cozy atmosphere, noting clean beds and well-functioning air conditioning as standout features. While some reviews highlighted areas needing immediate attention, such as certain facilities and room preparation upon arrival, the general consensus paints a picture of a hotel that largely succeeds in offering a clean and pleasant stay.
Staff
Visitors to Mercure Bandung Nexa Supratman consistently praise the hotel staff for their outstanding service, describing them as friendly, courteous, and highly accommodating. From the security personnel at the gate to the team at the front desk and the restaurant, every staff member demonstrates top-notch sophistication and manners. Guests feel welcomed by the warm and hospitable atmosphere, with the staff responding promptly to requests and offering assistance whenever needed. Notable is their helpfulness and the family-like treatment extended to guests, creating a comfortable and inviting stay. A minor area for improvement mentioned involves the staff's manners in the dining area, suggesting an opportunity for enhancing the service in that specific section. Overall, the attentiveness and positive attitude of the staff leave a lasting impression on visitors.
Yes, Mercure Bandung Nexa Supratman has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mercure Bandung Nexa Supratman.
No, Mercure Bandung Nexa Supratman doesn't allow dogs.
No, parking facilities aren't available at Mercure Bandung Nexa Supratman.