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Ores Boutique Hotel

Bansko , 125 "pirin" Str. (Show on Map)

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Summary of reviewsOres Boutique Hotel is a well-located hotel for those wishing to ski with a short distance to the ski lift and shuttle service available. The breakfast and dinner options received mixed reviews with some guests finding them limited and not meeting the standards of a 5-star hotel, although others found the food to be delicious. The rooms are spacious, comfortable and well-equipped while cleanliness received mixed reviews. The staff was generally found to be friendly and helpful, although some guests experienced rude or unprofessional behavior. The spa and pool facilities also received mixed reviews with some guests praising the wide range of treatments available while others found the facilities to be lacking in some areas. Parking is available for an extra charge with some logistic issues. Families with young children have a dedicated room and warm water for their comfort, while the ski rental and proximity to the slopes are ideal for skiing enthusiasts. The beds received mixed reviews with some guests finding them comfortable while others found them uncomfortable. The hotel may not meet the standards of a true 5-star property according to some guests, but others still had an excellent experience. Overall, the Ores Boutique Hotel offers comfortable accommodation with excellent facilities and a pleasant stay for guests.
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Hotel with Spa

Ensconced in the charming environs of Bansko, the Ores Boutique Hotel provides an ideal refuge to unwind and rejuvenate after a thrilling day on the slopes. The hotel's Wellness Center offers an array of amenities designed to restore and invigorate the body. Among these, guests have access to a sauna and a Turkish bath, or Hammam, which allows for a deeply soothing, heat-induced relaxation. Further enhancing the wellness experience, aromatherapy and a series of relaxation treatments are also on offer, complemented by several rooms dedicated to an assortment of massages and therapies.

What sets Ores Boutique Hotel apart is its unique BIO pool. Maintained at a constant temperature of 33 degrees, the pool is infused with Dead Sea salts, imbuing the water with high salinity. This creates a restorative environment that aids in skin regeneration, leaving it healthier and more supple, ensuring a wellness experience that extends beyond mere relaxation.

Size of the spa facilities: Indoor area: 200 m² (2153 ft²) Outdoor area: 0 m² (0 ft²)

Spa facilities:

Indoor pool(s) - Number: 1

Mineral (salt) pool(s) - Number: 1

Sauna(s) - Number: 1

Steam room(s) / Hammam(s) - Number: 1

Hot tub(s) / Jacuzzi(s) - Number: 1

Fitness area

Spa facilities opening hours: 09:00 - 21:00

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Ski Resorts

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

About Ores Boutique Hotel

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Guest Reviews

Location

Located just a short distance from the ski lift, Ores Boutique Hotel boasts a superb location that places guests close to everything they need. With supermarkets and restaurants nearby, guests can easily make the most of their stay. The hotel's proximity to the slopes is particularly noteworthy with many reviews commending the convenience of being so close to the skiing area. Additionally, the hotel offers shuttle service to the gondola, making transportation a breeze. Overall, the hotel's position is ideal for those looking to enjoy all that Bansko has to offer.

Breakfast

The breakfast options at Ores Boutique Hotel were a mixed bag according to guest reviews. Some guests found the breakfast to be very good, rich, delicious and wonderful. However, other guests thought the breakfast was basic, limited, not varied enough and sometimes awful or horrible. Some guests also noted that there weren't enough vegetarian options available. The buffet was described as small and sometimes only had stale croissants. Some guests appreciated the fresh and tasty food, while others complained about cold or oily dishes and not having hot options like eggs or a toaster. Despite some inconsistencies, guests generally found the breakfast to be satisfying or sufficient. Some guests also complimented the food and coffee at the hotel restaurant, while others noted the need for more menu variety. Additionally, some guests mentioned issues with waiters or having to pay extra for certain items like yogurt in their breakfast.

Dinner

Guests at Ores Boutique Hotel had mixed reviews about the dinner experience. While some appreciated the good food and variety of dishes, others found the options limited and the quality of food just alright. Many complained about the breakfast not meeting the standards of a 5-star hotel. Some guests strongly disliked the dinner experience and advised against having it at the hotel's restaurant, which was located underground without natural lighting. The restaurant service was slow during peak hours and the quality of the food was not consistent with some citing concerns about frozen food and items past their prime. Prices for the food were also higher than expected. While some found the dinner menu expensive but good, others felt it was a waste of money and recommended trying better restaurants outside the hotel. Nevertheless, some guests were content with the tasty and well-presented dinner dishes and praised the quality of food served at the restaurant.

Rooms

Guests rave about the rooms at Ores Boutique Hotel. They describe them as spacious, comfortable and well-equipped with modern amenities and clean, elegant decor. Many reviewers appreciated the presence of a balcony, allowing for a pleasant outdoor space. The hotel offers a variety of room sizes and types, from cozy single rooms to large apartments with multiple bedrooms, making it a great option for families or groups. Although some guests noted small issues with cleaning or maintenance, the majority had an excellent experience and were impressed with the facilities and comfort of the rooms.

Beds

The beds at the Ores Boutique Hotel received mixed reviews from guests. While some found the beds to be very comfortable and clean, others reported uncomfortable pillows and mattresses that were too hard or made up of two smaller ones pushed together. The size of the beds also seemed to vary with some guests reporting perfect king-sized beds while others found them to be average and not very comfortable. Despite the mixed reviews, a majority of guests seemed to find the beds at the Ores Boutique Hotel to be comfortable and ideal for a good night's sleep.

Cleanliness

Guests have mixed experiences with the cleanliness of Ores Boutique Hotel. Some found the rooms and facility to be very clean, while others felt that more attention could be given to cleaning, especially in areas like the pool. Some guests had poor experiences with the cleaning service, citing instances where towels and toiletries were not replaced or the room was not cleaned well. However, others noted daily cleaning in the rooms and the location as being clean and modern. Despite some mixed experiences, the hotel does offer great facilities like a decent spa and comfortable rooms with jacuzzis.

Staff

Guest reviews of Ores Boutique Hotel praise the staff's hospitality and friendliness with many happy guests citing the helpfulness and attentiveness of the front desk and restaurant staff. However, there were a few negative reviews highlighting some staff members' rude or unprofessional behavior, including receptionists who were not helpful and restaurant staff who were unfriendly or bothered by guests. Despite these occasional issues, the majority of guests express gratitude for the hard-working team who do their best to make every stay comfortable and enjoyable. Overall, guests appreciate the polite and caring staff who work tirelessly to turn vacations into wonderful dreams.

Spa

The spa at Ores Boutique Hotel has received mixed reviews with some guests praising the wide selection of massages and the cleanliness of the facilities. However, others have noted issues such as the spa only accepting cash payments and a lack of working sauna and hammam. Some guests have also reported broken ceilings and mouldy walls in the pool area. On a positive note, the spa staff have been described as friendly and helpful and massages have been praised as amazing. The pool area has also been noted as a nice place to relax with warm water and a sauna available. Overall, the spa is decent, but there is room for improvement in some areas.

Pool

At Ores Boutique Hotel, guests have mixed reviews about the pool facilities. On one hand, the pool is described as clean and warm and the spa area includes most of the expected facilities including sauna and treatments. However, many guests found the pool area to be small and crowded after 5 pm and some mentioned that the water was dirty. Additionally, credit cards are not accepted in the spa zone, which could be frustrating for some guests. Despite this, some guests still enjoyed the nice pool and spa and found the location of the hotel ideal for skiing. Overall, while the pool facilities may not be perfect, they still offer a pleasant experience for guests.

Parking

Many guests expressed frustration with the parking situation at Ores Boutique Hotel. Some found that parking was not free and that the hotel charged 12 leva per day for the auto park, while others found it safe but with bad logistics. If you have a low car, the unpaved road to the parking lot can be a problem due to a massive bump. Some encountered issues with having to ask the reception to open the barrier every time. While some found parking easy, one guest even had their car towed despite parking next to the hotel. One guest had a negative experience where the night manager charged them 12 leva for parking outside for the night upon arrival despite parking being free. However, there were also some positive reviews of the hotel providing secure and protected parking.

Family

Ores Boutique Hotel is a great choice for families looking for a comfortable stay close to the gondola, especially if you have young children. The hotel offers a children's room and warm water for kids, as well as a PlayStation to keep them entertained. Daily cleaning service and towels change are also provided. However, the food could be better and there are some communication issues with the restaurant when multiple families are dining together. Despite some minor flaws, families traveling with children will definitely have a nice time at Ores Boutique Hotel.

Ski

The Ores Boutique Hotel is the perfect location for those looking to enjoy a great ski holiday. It's close to the gondola and ski lift, so you'll be hitting the slopes in no time. Plus, the hotel offers ski equipment rental in the building, making your preparations even easier. Even families with kids can walk to the gondola. You can rent ski equipment for 25 bgn and ski passes can be ordered in the hotel sports store or rented from the excellent ski rental next door. While some guests think it's advertised as a ski to door hotel, it's still a great place for a ski holiday. The hotel is located near the ski resort and slopes and there's even a bus to the gondola available anytime. The rooms are a nice size and easy going for ski accommodations. Some guests lamented the lack of a proper ski room, but they managed nonetheless. The hotel is very clean and some reviews mentioned that instructors speak different languages, including Romanian. And if you need a break from the slopes, there's a sauna and pool, excellent!

5 Star

Ores Boutique Hotel may have a claim of being a 5-star accommodation, however, guest reviews suggest otherwise. Many guests mention that the hotel falls short of being a true 5-star property with issues such as small rooms, low-quality towels and sheets and a breakfast that doesn't meet the expected level. Some guests also noticed the hotel's location near trash bins, which some considered inconvenient. Despite these negative reviews, some guests had an exceptional experience and the hotel's owners, Betsi and Petko, were praised for being responsive to guests' needs. Overall, the reviews indicate that Ores Boutique Hotel may not meet the standards of a 5-star hotel, but some guests still found it to be a pleasant stay.

Luxury

Guests have mixed feelings about the luxuriousness of Ores Boutique Hotel, as some feel that it meets the expectations of a 5-star hotel while others think it falls short. Some suggest improvements in the quality of the towels and sheets in order to match a 5-star standard. Despite these opinions, many still praise the hotel as excellent and corresponding to the level of a 5-star hotel. However, there are some who consider it a pseudo or not truly 5-star hotel.

Yes, Ores Boutique Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Ores Boutique Hotel. For more information, read the answers to the Spa questionnaire

Yes, Ores Boutique Hotel welcomes dogs.

Yes, parking facilities are available at Ores Boutique Hotel.

Yes, Ores Boutique Hotel has a gym.

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