Accessible HotelFeatures accessible public areas including the business center, gym, and registration desk. Provides braille/raised signage, a lift, and a specific accessible room type with an accessible tub.
Show more
Summary of reviews related to the 'Accessible' categoryThe Best Western Plus Newark Airport West offers some accessible services for guests with disabilities. The hotel provides handicap services, including elevator access and handicap accessible rooms, which can be especially convenient for those with specific needs. For example, one guest mentioned needing to borrow a wheelchair due to a recent accident and the hotel was able to meet this requirement.
The location is in close proximity to Newark Airport and the free shuttle service to and from the airport is highlighted as a major perk. Guests found the shuttle service convenient and the staff helpful and polite, always willing to assist where possible.
However, there are some areas where the hotel could improve. The location itself is described as secluded and not easily reachable by foot, making it less accessible for those without a car. There are also remarks about the lack of helpful information regarding transportation options like taxis and car lifts and some found the coffee machine placement inconvenient.
In summary, while the Best Western Plus Newark Airport West has several commendable features for accessibility, certain aspects, particularly location and informational services, could benefit from further enhancements to better serve guests with disabilities.
Show moreRead review summaries for all categories
