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Summary of reviewsThe DoubleTree by Hilton Bay City - Riverfront is highly regarded for its exceptional location and exemplary services. Situated along the scenic Saginaw River, the hotel offers breathtaking views and convenient access to Bay City's downtown attractions, such as Wenonah Park and the USS Edison naval ship. Guests frequently praise the hotel's central location, which places dining, shopping, and local landmarks within easy walking distance.
Accommodations at the hotel receive acclaim for their cleanliness, comfort, and style. Rooms boast spacious layouts, modern updates, and comfortable beds, with many offering picturesque river views. Though occasional issues such as room temperature and maintenance are noted, they are minor compared to the overall high standard. The hotel's nautical-themed decor and upscale furnishings enhance the accommodation experience, making it an ideal choice for travelers.
Dining at DoubleTree by Hilton Bay City is another highlight, with the in-house restaurant serving delicious, well-priced meals. The breakfast buffet is noted for its quality and variety, while the dinner menu offers standout dishes like the walleye and rueben sandwich. Guests appreciate both the indoor and outdoor dining spaces, complemented by efficient staff service. Though breakfast is not included, it remains a popular and worthwhile option due to its quality and scenic dining atmosphere.
The hotel’s pool and hot tub facilities are attractive to families, particularly for children who enjoy the unique design and features. While some critique the cleanliness, the pool area's overall appeal is positive. Free covered parking adds further convenience, albeit sometimes challenged by full occupancy during local events.
Staff excellence is a notable feature, with consistent praise for their friendliness, professionalism, and helpfulness. The team at the reception, housekeeping, and restaurant is known for making guests feel welcome and well cared for, addressing needs promptly and courteously.
Overall, the DoubleTree by Hilton Bay City - Riverfront provides a memorable stay characterized by its prime location, superior amenities, exceptional dining, and outstanding service. It's a top choice for visitors seeking relaxation, comfort, and a touch of local charm.
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