Oceans Edge Key West is a beautiful resort located in a marina with stunning sea views. The location is convenient with a shuttle service to Key West proper and close enough to bars for a great time but isolated enough to avoid loud party noise. The rooms are spacious, stylish and beautifully decorated with comfortable and luxurious beds. The resort is well-maintained and super clean with a wonderful staff that provides outstanding customer service. The pool facilities are amazing with six well-maintained pools that are not crowded and offer plenty of poolside seating. The dining experience is great with a fine selection of food at the on-site restaurant, though some guests recommend exploring other dining options outside of the hotel. The resort is suitable for families with suites spacious enough for four people and complementary family-oriented activities. However, some guests have expressed frustration with the parking situation and the cost of breakfast. Overall, Oceans Edge Key West is a great place to stay for a comfortable and stylish retreat outside of downtown Key West.
Aqua Lodges at Hurricane Hole Marina offers a unique and enjoyable lodging experience, celebrated for its exceptional location and distinctive houseboat accommodations. Nestled in a tranquil harbor near Key West, the lodges provide easy access to vibrant local attractions, charming beaches, and diverse shopping and dining options. The marina, with its serene waterfront atmosphere, enhances the allure of staying on a houseboat, offering guests the chance to spot marine life right from their doorstep.
The impeccably clean and well-maintained houseboats add to the charm, featuring well-equipped kitchenettes that cater to families and groups. While bedrooms are cozy, the lodges accommodate up to four people comfortably, making them ideal for relaxing getaways or fishing adventures. The staff at Aqua Lodges are frequently praised for their exceptional service, friendliness, and attentiveness, ensuring guest needs are met with a welcoming approach.
Families with children particularly enjoy the adventurous aspect of staying on a houseboat, with added benefits like a nearby playground and fascinating marine life. The lodges are notably family-friendly, providing a great combination of convenience and entertainment for young explorers.
The beds receive consistent acclaim for their comfort, contributing to a restful experience, despite occasional remarks about specific bedding issues. Overall, Aqua Lodges provides a charmingly memorable stay with a unique blend of comfort, cleanliness, and picturesque marina surroundings.
The Beachside Resort & Residences offers a beautiful and enjoyable stay for guests. While it may not have a traditional beach directly in front of the hotel, guests still appreciated the private manmade beach area with lovely views and access to the water. The pool and beach facilities overall are very nice with a variety of water activities available for active guests. Despite some finding the beach area small or lacking, the hotel provides a great stay with beautiful water views and plenty of activities to enjoy.
Fairfield by Marriott Inn & Suites Key West at The Keys Collection garners much praise for its strategic location. Set peacefully at the entrance of Key West, the hotel provides easy access to local attractions and amenities, bolstered by a complimentary shuttle service to key spots like Duval Street, Old Town and the harbor. The convenience of proximity to the airport and ample parking enhances its appeal. Guests appreciate the quiet ambiance, friendly staff and clean, comfortable rooms, although some found it slightly distant from the main tourist hubs.
Breakfast at the hotel receives mixed reviews. Many guests commend the good variety and deliciousness of the offerings, appreciating the inclusion of breakfast with the room rate. However, some noted repetitive menus, limited selections and logistical issues with food management. The consensus leans towards the need for a more diverse and fresh breakfast spread.
Rooms at Fairfield Inn & Suites by Marriott Key West are generally praised for their cleanliness, modern design and comfort with spacious layouts and handy amenities like fridges, microwaves and coffee machines. Nonetheless, some guests pointed out issues with noise, occasional unpleasant odors and signs of wear and tear that could benefit from better maintenance.
The cleanliness of the hotel is widely recognized with rooms and common areas frequently noted to be very clean and well-kept. Although a few guests reported specific areas that needed more attention, particularly the pool area, the overall cleanliness standards are highly appreciated.
Staff service is a noteworthy highlight with many guests describing the personnel as friendly, helpful and professional. Specific staff members were often mentioned for their exceptional service, contributing positively to the guest experience. However, a few guests encountered less friendly service, suggesting the need for consistent customer service across the board.
WiFi service received mixed feedback. While the free WiFi was welcomed, its performance was reportedly inconsistent with some guests experiencing slow speeds and connectivity issues.
The hotel’s gym and pool facilities are well-maintained, adding to the overall enjoyable experience. The 24-hour fitness center is appreciated for its cleanliness and adequate equipment and the pool is commended for its tropical ambiance and cleanliness, despite minor critiques about its temperature and maintenance.
Convenient beach access and free shuttle services make it easy for guests to explore the area. While the hotel's immediate beach area is small, the added amenities and nearby pool areas enhance the stay.
Parking is generally well-received with ample and convenient spaces, although some guests found the parking spots small and occasional confusion regarding the entrance.
The hotel provides EV charging stations, which adds to the convenience for electric vehicle owners. However, the efficiency of the chargers received mixed reviews.
Families find the Fairfield Inn & Suites by Marriott Key West particularly accommodating with family-friendly amenities and activities that cater to children, such as a well-liked pool and play area. Rooms are spacious and comfortable, making it a suitable choice for family stays.
Guests express varied opinions about the beds. Most find them comfortable and conducive to a good night’s sleep, while others noted issues with sofa beds and some older mattresses.
In summary, Fairfield by Marriott Inn & Suites Key West at The Keys Collection offers a strategically located, comfortable stay with commendable cleanliness and friendly service. While there are some areas for improvement, particularly in breakfast offerings and room maintenance, the overall guest experience is positive, making it a solid choice for visitors to Key West.
Hilton Garden Inn Key West / The Keys Collection enjoys a largely favorable reputation among guests, highlighting its conveniently located property in Key West. The proximity to the airport and the availability of ample parking further enhance its appeal. Although slightly away from downtown and beach areas, the efficient and complimentary shuttle service provides seamless connectivity to popular Key West attractions, ensuring guests can easily explore the vibrant city center and enjoy local dining, shopping and beaches. The serene surroundings and well-maintained on-site amenities, including a spacious pool, contribute to a pleasant stay.
The breakfast service at the hotel garners mixed reviews; many commend the quality and variety of the breakfast offerings, as well as the excellent service from the staff. However, others express concerns over the cost, variety and occasional issues with the service. Dinner experiences are generally positive with guests enjoying the food quality at the in-house restaurant and pool bar, despite some noted inconsistencies in service and menu availability.
Rooms at the Hilton Garden Inn are mostly appreciated for their spaciousness, cleanliness and comfort, featuring modern amenities and well-maintained environments. Nevertheless, there are occasional mentions of maintenance and housekeeping issues, such as inconsistent cleaning and outdated fixtures, detracting from the overall experience.
Cleanliness receives mixed reviews—while many guests praise the tidy and comfortable accommodations, others report lapses in housekeeping standards, including dirty floors and musty smells. The staff is frequently highlighted for their friendliness and professionalism, significantly enhancing the guest experience, though there are occasional mentions of unresponsiveness or rudeness.
Wi-Fi service at the hotel is another point of contention with some guests finding it unreliable or slow. The pool area is a notable highlight, receiving praise for its size, peaceful atmosphere and late hours of operation, although maintenance and cleanliness issues are periodically mentioned.
Despite not being beachfront, the hotel's proximity to Smathers Beach is appreciated and the convenient transport options to the old town add to its appeal. Parking is readily available and conveniently located, though some guests are taken aback by the additional fees.
Families find the hotel to be a welcoming and enjoyable option for vacations with favorable comments about the family-friendly amenities, activities and accommodating staff. The beds are generally noted as comfortable, enhancing the overall guest experience, though there are mixed opinions regarding the firmness and quality of some beds and bedding.
In summary, Hilton Garden Inn Key West / The Keys Collection is a commendable choice for travelers seeking convenience and comfort with friendly staff, spacious rooms, a well-maintained pool and reliable shuttle service to explore Key West’s attractions. Areas for improvement primarily revolve around consistency in housekeeping, breakfast value and Wi-Fi reliability.
Ibis Bay Resort is a great option for budget-conscious travelers looking for clean and comfortable accommodations. The resort offers great value for the money and has a friendly staff. Guests enjoy the quirky and fun atmosphere of the resort and its convenient location near Key West. While some guests noted that the property is outdated and could use some updates, others found it to be a good value for their stay. Although not all guests were completely satisfied, overall Ibis Bay Resort offers a pleasant and convenient option for those seeking affordable lodging near Key West.
The Courtyard by Marriott Key West Waterfront has received positive reviews from guests for its convenient location, beautiful waterfront views and ample free parking. Guests appreciated the availability of parking spaces and some even received upgrades to suites upon arrival. While a few guests noted that the parking lot can be cramped and rooms facing the street may experience some noise, the overall consensus is that the hotel offers a great value for its location and amenities.
Parrot Key Hotel & Villas is celebrated for its serene, oceanfront setting that offers a tranquil retreat away from the busy heart of Key West. The lush gardens and inviting pools enhance its charm, making it an ideal spot for relaxation amid beautiful surroundings. Guests particularly appreciated the proximity to various conveniences such as grocery stores and pharmacies, adding a practical aspect to their stay. While the distance from the city center requires shuttle services or taxis, the peaceful atmosphere and lovely views make it a worthwhile trade-off for those seeking a quiet getaway.
The breakfast experience at Parrot Key Hotel & Villas receives mixed reactions. Many guests enjoyed delicious and well-prepared offerings in a picturesque outdoor setting by the pool. Fresh croissants, muffins, yogurt and fruit were often highlighted. However, the high cost of breakfast and limited variety drew some criticism with several guests feeling the value did not match the prices. Despite this, the ambiance of the breakfast area under palm trees was appreciated.
Dinner options at The Grove Kitchen & Bar are often praised for their tasty food and delightful drinks, notably pina coladas. The poolside bar also received positive remarks for its leisurely dining experience. Nonetheless, some found the meals overpriced with limited menu choices occasionally detracting from the dining experience. While the ambiance and friendly service added to the dining appeal, the value of food and drink could be improved.
The accommodations are widely commended for their spaciousness, modern design and comfort. Clean, well-decorated rooms, often with balconies or verandas providing garden or waterfront views, create a welcoming atmosphere. Amenities like coffee machines and luxurious toiletries enhance the experience. Though some rooms might appear dated with occasional maintenance issues, the overall feedback on room cleanliness and comfort is positive. The property layout, featuring rooms spread around several pools, contributes to its tropical and peaceful environment.
Cleanliness at Parrot Key Hotel & Villas receives generally favorable reviews with many guests noting the well-maintained pools and outdoor areas. However, inconsistent housekeeping services occasionally led to issues such as unclean floors and missed towel replacements. Despite these lapses, overall cleanliness standards are perceived as good, contributing to a pleasant stay.
Guest experiences with the hotel staff are predominantly positive. The friendly and helpful nature of the team, particularly standout individuals at the front desk and concierge, significantly enhanced the guest experience. Although there were isolated incidents of negative staff interactions, the majority of reviews commend the professionalism and warmth displayed by the hotel's employees.
Regarding WiFi, experiences vary with many guests enjoying reliable, fast coverage throughout the property. However, some noted weak signals in certain areas and occasional slow speeds. The gym, while functional and equipped for basic workouts, has room for improvement in terms of size and maintenance.
The array of pools is a highlight, providing beautiful, clean and well-maintained swimming options. Guests appreciated the heated and adult-only pools, as well as poolside service and ample sun loungers. Minor issues included occasional bugs and noise disruptions, but overall, the pools offered a relaxing oasis-like experience.
The beach experience at Parrot Key Hotel & Villas combines man-made and nearby natural beach areas. While the hotel doesn’t have direct beach access, its private sandy area with loungers and hammocks provides a pleasant space for relaxation. Shuttle services to larger beaches like Smathers Beach are well-received, ensuring guests can enjoy typical beach activities despite the lack of a traditional beach on the property.
Parking primarily managed via valet service, received mixed reviews, though it is not elaborated upon in detail.
In summary, Parrot Key Hotel & Villas offers a serene and comfortable stay with its beautiful surroundings, spacious accommodations and friendly staff. While there are areas for improvement, particularly with breakfast offerings, dining value and housekeeping consistency, the overall guest experience is positive. Ideal for those seeking a peaceful retreat with access to necessary conveniences and nearby attractions, this hotel provides a relaxing and enjoyable getaway in Key West.
Overall, Margaritaville Beach House Key West is a pleasant beach house option for those looking for a laid-back atmosphere. The hotel has a mixed review for its facilities and services with some feeling it's overpriced for its quality. Although advertised as a 3-star, some guests felt it was more like a 1-star after walking in. However, the hotel has good vibes and is worth considering if you're willing to pay the price, even if some guests feel it could use some updating and cleaning.
Casa Marina Key West, Curio Collection by Hilton is a hotel with mixed reviews, but many guests have had exceptional experiences during their stay. While some guests find the decor outdated and have concerns about breakfast quality, room cleanliness and maintenance, others have given the hotel 5-star ratings, highlighting the exceptional service and experience they received. It's important to note that the hotel's prices may be comparable to a 5-star resort, but it may not meet the standards expected from a Waldorf property. Guests should manage their expectations and do their due diligence before booking.
Overall, guests rave about their experiences at The Reach Key West, Curio Collection by Hilton. The hotel offers an outstanding location with excellent facilities and hospitality, making it an exceptional choice for a memorable stay. Guests frequently compliment the attentive and welcoming staff, who go above and beyond to ensure a comfortable and enjoyable visit. While some reviewers have complained of high costs and minor room issues, the hotel's quality service more than makes up for it. In fact, The Reach Key West, Curio Collection by Hilton is one of only two 5-star hotels in the area, further emphasizing its value and appeal. For an unforgettable vacation, don't hesitate to book a stay at this excellent hotel.
H2O Suites- Adults Only is the perfect luxury escape for those seeking a peaceful and upscale atmosphere. Guests rave about the beautiful, modern rooms with stunning views and luxurious amenities such as private plunge pools. The rooftop pool and bar provide a relaxing oasis and guests appreciate the ability to enjoy the sun and cool off in the plunge pools located in front and behind the suites. The staff receives high praise as they go above and beyond to provide excellent customer service and accommodation. The hotel's commitment to cleanliness is exceptional and guests feel safe and satisfied with the Covid-safe protocols in place. Despite not having a full breakfast option, guests appreciate the daily delivery of fresh, homemade muffins and coffee in the rooms. The hotel's location is perfect for those who want to explore Key West on foot or bike with many guests saying they would definitely return due to its prime location. H2O Suites- Adults Only is the ideal hotel for couples seeking romance and privacy or anyone looking for a luxurious and relaxing getaway.
The Pier House Resort & Spa in Key West is a highly recommended hotel by guests with its ideal location on Duval Street being a major highlight. Its private beach and well-maintained pool area are additional standout features that guests loved. The rooms are generally clean and comfortable, though some may require updates or have noise issues. The resort is praised for its exceptional cleanliness and friendly staff with dedicated employees providing great service throughout. Though drinks by the pool can be pricey, the pool and beach area are generally enjoyable for guests. The beds and linens are cozy with some negative comments but overwhelmingly positive reviews. Overall, the Pier House Resort & Spa offers a great stay in a convenient location with luxurious amenities.
Opal Key Resort & Marina is a highly recommended hotel with exceptional facilities and services. The hotel's location in the heart of Key West and overlooking the marina is unbeatable with easy access to restaurants, shops, museums and beaches. Guests have praised the hotel's clean and comfortable rooms with breathtaking views of the sunset, despite some outdated areas. The staff is friendly, professional and accommodating, providing exceptional customer service. The outdoor pool and hot tub are standout features with warm water and plenty of seating areas. Although there is no beach on the property, a short walk will take you to a small, clean beach nearby or guests can pay a nominal fee to access Sunset Key beach. The hotel offers on-site parking in a garage with valet service available for an additional fee. Overall, Opal Key Resort & Marina is a superb choice for a comfortable and enjoyable stay in Key West.
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