ibis Birmingham Airport Terminal Building - NEC

Bickenhill 52.45263100, -1.73063600 , Ambassador Road, Birmingham International Airport (Show on Map)
8.0
Very Good


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Summary of reviewsThe 'ibis Birmingham Airport' emerges as a solid choice for travelers seeking convenient, budget-friendly accommodations close to Birmingham Airport. Its unbeatable proximity to the terminal, NEC, Resorts World and Birmingham International Railway Station is a standout feature, making it an excellent hub for air travelers and event attendees alike. Guests frequently praise the hotel for its clean, comfortable and practical rooms, which, despite being basic, provide everything needed for a short, restful stay. The comfort of the beds and a generally quiet environment contribute to a good night's sleep, though individual preferences on bed firmness vary.

The hotel's cleanliness is another strong point with consistently high marks for tidy rooms and well-maintained bathrooms. The housekeeping staff are frequently commended for their efforts in ensuring the property remains spotless.

The staff receive widespread acclaim for their friendliness and efficiency with specific employees often highlighted for exceptional service. This, combined with the seamless check-in process and attentiveness at the bar and restaurant, enhances the overall guest experience.

Breakfast at the hotel garners mixed feedback. While many guests appreciate the variety and early start time catering to early flights, the consistency and quality of hot food underline areas for improvement. Dinner experiences are equally varied; despite appreciating good food quality and friendly service, guests point out issues with menu limitations, pricing and occasional slow service during busy periods.

WiFi, though appreciated for being free and generally adequate, presents a notable inconsistency with some guests experiencing strong connections and others facing significant reliability issues.

Families find the hotel accommodating with reasonably spacious rooms and a family-friendly atmosphere. However, limited dining options and some stuffiness in rooms are noted drawbacks. Accessibility, a key consideration, is generally positive with features like large bathrooms and easy terminal access, though there are opportunities to enhance corridor navigation and hot water reliability in some rooms.

In summary, 'ibis Birmingham Airport' provides essential comfort and cleanliness with particularly high marks for convenience and staff service. Ideal for budget-conscious travelers and short stays, it offers a reliable, no-frills experience that meets the primary needs of its guests.
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3-Star Hotel
Connected to Birmingham Airport, this hotel offers convenient accommodations for travelers. It provides comfortable rooms and essential amenities, ensuring a hassle-free stay.

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Room Types
Double Room With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.

Twin Sweet Room by Ibis With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.

Guest Reviews
8.0
Very Good
Location
Located just a short walk from Birmingham Airport, the ibis Birmingham Airport hotel offers unparalleled convenience for travelers with early morning flights or late-night arrivals. Frequently lauded for its prime location, guests appreciate the stress-free, quick access to the terminal—often cited as merely a couple of minutes away by foot. The proximity to the NEC and Resorts World adds to its appeal, making it an excellent choice for both flight and event attendees.

The hotel’s ease of access and perfect placement near car parks also scored high marks in the reviews, providing not just comfort but also the logistics advantage for those needing nearby parking. Clean and comfortable rooms enhance the overall experience, while many find the simplicity and practicality suitable for short stays before or after flights. Travelers find it equally convenient for its close reach to Birmingham International Railway Station, facilitating seamless onward travel.

Overall, the ibis Birmingham Airport stands out for its unbeatable location, offering convenience and comfort for any traveler needing quick and easy access to the airport and other nearby major venues.

Breakfast
The reviews on the breakfast at ibis Birmingham Airport present a mixed picture. On the positive side, many guests appreciated the variety and selection of food offered, noting that it was delicious, filling and provided good value for money. The breakfast was often described as great, excellent and tasty with a good assortment to cater to different preferences, including some cultural options. The early start time at 4:30 am was seen as a significant advantage for travelers with early flights.

However, there were recurring mentions of the breakfast being basic or merely adequate and a common complaint was that some hot dishes were served lukewarm or cold, affecting the overall experience. Vegetarians and those with dietary restrictions such as gluten allergies found the options lacking. Additionally, some guests felt that the breakfast was a bit overpriced for what was on offer and others were disappointed with specific items like tough bacon or dry scrambled eggs.

Overall, while many guests found the breakfast satisfying and suitable for a quick meal before catching a flight, the consistency and quality of the hot food could use some improvement.

Dinner
The dining experience at the ibis Birmingham Airport receives mixed feedback from guests. On the positive side, many appreciated the restaurant's good quality food and friendly service with some highlighting excellent and delicious evening meals. Additionally, the restaurant was noted for reasonable pricing and a decent selection of vegetarian options. The attentive and sociable staff, including specific mentions of Harman and Sophia, contributed positively to the dining experience.

However, several reviews pointed out areas for improvement. Guests often found the menu limited and the food overpriced with some describing it as basic, cold or below standard. The bar and restaurant areas tend to get quite busy, resulting in long wait times for both food and drinks. Some diners encountered slow service and disorganization with occasions of meals being served to the wrong tables. Other common complaints included the restaurant being cold and having a canteen-like atmosphere, as well as instances of poor food presentation and a scarce beer selection at the bar.

While some found the evening meals to be satisfactory and good value for money, there were also mentions of poor food quality, chaotic systems and disappointing service. Overall, dining at ibis Birmingham Airport seems to offer a varied experience dependent on individual expectations and specific circumstances during the visit.

Rooms
The reviews for the 'ibis Birmingham Airport' highlight several key points about the rooms. Guests frequently describe the rooms as clean, comfortable and tidy with many noting they were modern and well-presented. The bathrooms receive positive mentions for being clean and functional with some pointing out the lovely showers.

Despite being described as basic and no-frills, the rooms generally met or exceeded expectations, providing everything needed for a short stay. The size of rooms received mixed feedback; some guests found them spacious, while others noted they were compact or small, but still cozy and well-designed.

Comfort is a recurring theme with many guests appreciating the comfy beds and quiet environment, ideal for a restful night before an early flight. Temperature control was a common issue with several reviews mentioning rooms being too hot or too cold.

Overall, the rooms were considered good value for money with a consistent emphasis on cleanliness and comfort, making them suitable for travelers needing a convenient airport stay.

Beds
The beds at ibis Birmingham Airport have elicited a mixed response from guests. Many reviews highlighted the comfort with numerous mentions of beds being "comfortable," "comfy," and "very comfortable." Guests praised the quality, noting that beds were notably comfy and conducive to a good night's sleep, often paired with soft and cozy duvets.

However, personal preferences varied significantly. Some guests found the beds too hard or firm for their liking, while others felt they were too soft. Specific mentions of beds being as hard as a "plank" or "stone slab" were balanced by those who appreciated their firmness.

The pillows also received mixed reviews. Positive feedback described them as "good" and "comfortable," yet several guests found them excessively hard, comparing them to "bricks" or "sandbags," which detracted from the overall sleep experience.

Despite these differing opinions, the majority consensus leaned towards a generally positive outlook on the bed comfort, indicating that ibis Birmingham Airport mainly succeeds in providing a restful sleep environment for its guests.

Cleanliness
The Ibis Birmingham Airport is widely praised for its cleanliness with numerous reviews highlighting this aspect as a strong point of the hotel. Guests consistently describe the rooms as clean, tidy and comfortable with many noting that the hotel maintains a high standard of cleanliness throughout its premises. The term "spotlessly clean" appears frequently and several reviewers mention that the bathrooms, towels and sheets are particularly well-maintained.

Housekeeping staff are often acknowledged for their efforts in keeping rooms and communal areas immaculate. The hotel’s modern and functional design also receives positive mentions with guests appreciating the simple yet comfortable setup.

However, there are occasional critiques regarding specific issues, such as the cleanliness of the shower drains or a room not being thoroughly cleaned before a new guest’s arrival. Despite these minor drawbacks, the overall sentiment is that the Ibis Birmingham Airport delivers clean and well-kept accommodations, making it a reliable choice for travelers seeking convenience and comfort near the airport.

Staff
The staff at ibis Birmingham Airport consistently receive high praise for their friendliness and efficiency. Guests often describe the team as welcoming, helpful and accommodating, creating a pleasant and comfortable atmosphere for travelers. From quick and smooth check-ins to attentive service at the bar and restaurant, the staff exhibit professionalism and dedication.

Many guests highlight specific employees who stood out due to their exceptional service and friendliness with names like Paulina and Winston mentioned for their attentiveness. Overall, the efficient handling of requests and the warm interactions between staff and guests contribute significantly to positive stays. However, a few reviews indicate occasional lapses in service with some guests noting dismissive or overworked staff during peak times.

Despite these few exceptions, the prevailing sentiment is one of gratitude and satisfaction with the staff’s genuine hospitality and concerted efforts to assist. This positive feedback reinforces ibis Birmingham Airport’s reputation for excellent customer service.

Wi-Fi
Amidst the generally favorable reviews for ibis Birmingham Airport, WiFi emerges as a contentious aspect of the hotel's services. Many guests appreciate the free WiFi and mention its strong signal and decent reception in all rooms, facilitating work and other online activities. Some pointed out that the internet worked well enough for their needs, noting the good connection quality and ease of access.

However, critiques are also prominent with a significant number of guests reporting issues such as weak signals, slow speeds and unreliable connections. Some guests struggled to stream movies, while others encountered complete WiFi outages. Specific complaints included an inability to connect, messages about WiFi safety concerns and periods where the WiFi was down entirely.

In summary, while some guests had a trouble-free internet experience at ibis Birmingham Airport and praised the quality and accessibility, others found the WiFi service lacking with intermittent connectivity and performance issues proving frustrating for many.

Family
The ibis Birmingham Airport offers a generally family-friendly environment, catering well to families of varying sizes. The hotel's policy and amenities are designed to accommodate families, making it a suitable destination for family trips. Several guests mentioned having a comfortable stay, including families of four and five, who found the rooms to offer decent space and plenty of room. It's known for its family-friendly policies and child-friendly atmosphere, ensuring a pleasant experience for both parents and children.

Despite some guests mentioning that their kids had no place to play and the restaurant menu being quite limited with the food quality not being the best, the overall sentiment from families remains positive. The comfort and space of the family rooms contribute to making it a great place for a family stay, even though some rooms were found to be stuffy by a few family members. This makes the ibis Birmingham Airport a practical choice for those traveling with children, provided they plan for the limited dining options on-site.

3 Star
The 'ibis Birmingham Airport' is a convenient option for travelers seeking budget-friendly accommodations. While it may not be luxurious, it offers good value for money, particularly for those in transit or on short stays. The hotel is clean, the staff are efficient and it meets basic needs adequately. Although described as a three-star hotel, some guests felt it did not quite match this rating, citing that it provides more of a no-frills, budget experience.

The rooms are generally tidy and comfortable, though not particularly spacious or fancy. Guests appreciated the quiet environment, especially on higher floors and the overall atmosphere was considered cosy. The facilities are standard for a budget hotel with basic amenities that suffice for a brief stay. The bar offers a decent selection of drinks, though the breakfast buffet could benefit from more variety.

WiFi performance received mixed reviews with some finding it adequate for basic browsing and others noting it exceeded expectations. Despite being a budget hotel, the services and overall condition of the property were well-received, making it a great value option under £100. However, some guests found the room temperature too warm and mentioned a lack of scenic views due to its airport location.

In summary, 'ibis Birmingham Airport' delivers on its promise of budget accommodation, providing what is necessary for an overnight or short-term stay at a reasonable price. It is a viable choice for business travelers and those needing a transit hotel, combining cleanliness and essential comfort without unnecessary frills.

Accessible
The Ibis Birmingham Airport hotel receives generally positive remarks regarding its accessibility for guests with disabilities. Guests frequently appreciate the wheelchair accessible rooms, which feature large, properly equipped bathrooms. The ease of access to lifts and the presence of sufficient disabled parking are also highlighted. The hotel is conveniently close to the airport terminal, making it particularly advantageous for travelers with disabilities who prefer a short, manageable walk. Additionally, the hotel offers good accessibility to the NEC exhibition hall via a free monorail, making it a suitable option for guests attending events there.

However, some areas could use improvement. Guests mention that the corridors and doors are not particularly accessible and navigating the access pathways with suitcases can be challenging. There is also feedback about the absence of wheelchair assistance and specific issues with hot water availability in some rooms. Despite these drawbacks, the overall sentiment leans positive, emphasizing the hotel's strong points in terms of accessibility.


No, ibis Birmingham Airport Terminal Building - NEC doesn't have any pool.

No, a spa isn't available at ibis Birmingham Airport Terminal Building - NEC.

Yes, ibis Birmingham Airport Terminal Building - NEC welcomes dogs.

No, parking facilities aren't available at ibis Birmingham Airport Terminal Building - NEC.

No, ibis Birmingham Airport Terminal Building - NEC doesn't have a gym.

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