Info
Summary of reviews'Home Hotel Suites' in Khamis Mushait is widely praised for its strategic and convenient location. Guests find it advantageous due to its proximity to essential services such as pharmacies, ATMs, shops, restaurants and cafes. Its location, a mere 13-minute drive from the airport, makes it particularly appealing for travelers. Though some guests noted the road leading to the hotel and the surrounding neighborhood could be improved, the overall sentiment considers the location excellent with easy access to amenities.
The rooms at 'Home Hotel Suites' are largely recognized for their cleanliness and comfort. Guests appreciate the new and excellent furniture and the rooms are described as calm orderly and comfortable with helpful facilities like washing machines included. While there are mixed reactions regarding room sizes—some finding them spacious and others cramped—feedback on cleanliness and general maintenance is positive. Issues such as broken amenities in some rooms and problems with air conditioners are noted but do not overshadow the generally favorable reviews. The cleanliness extends beyond the rooms to well-sanitized corridors, contributing to a pleasant stay overall.
Cleanliness is a standout feature with many guests commending the hotel's efforts to maintain a clean and organized environment. The furniture is well-kept and the corridors are regularly sanitized, creating a tranquil and comfortable atmosphere. Some guests reported minor issues with cleanliness, such as dirty floors and uncleaned bathrooms, but these instances are relatively isolated. The overarching consensus underscores excellent hygiene standards, adding value to the guest experience.
Staff behavior and service quality receive high acclaim. Specific staff members, including Khalid, Mr. Rami, Sister Bushra, Abu Youssef and a Saudi employee on the afternoon shift, are singled out for their excellent customer service. The team is generally described as polite, respectful and responsive with a manager praised for their cooperative nature. Though there were occasional concerns raised about evening reception services, most guests appreciated the positive and helpful demeanor of the staff.
Comfortable beds significantly enhance the overall experience at 'Home Hotel Suites.' Guests frequently mention the cleanliness and comfort of the beds, contributing to restful stays. The bedding quality is also praised, though there was an isolated complaint about a dirty baby's bed.
In summary, 'Home Hotel Suites' stands out for its excellent location, clean and comfortable rooms, high standards of cleanliness and friendly, attentive staff. While there are areas for improvement, such as room functionality and evening reception services, the positive aspects dominate guest experiences, making it a recommended choice for visitors to Khamis Mushait.
Show moreRead review summaries for all categories
Categories
