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Summary of reviewsNiyaf Hotel Apartments is recognized for its standout location, offering proximity to essential services such as supermarkets, restaurants and a mosque. The hotel is lauded for its cleanliness and convenient accessibility, making it a favored choice among families. While its central placement is generally appreciated, some guests note that certain tourist spots may require a drive and it is not near all public facilities. However, the inclusion of parking facilities enhances its appeal for those traveling by car.
The rooms at Niyaf Hotel Apartments receive praise for their modern decor, cleanliness and functional design. Guests appreciate features such as the American-type kitchen and spacious lounge, which add convenience for longer stays. However, there are varying opinions about room size and comfort with some guests finding the rooms spacious and others considering them small and not entirely comfortable. Soundproofing could also be better as noise sometimes seeps through. Practical aspects like functional sinks, proper lighting and ventilation also have room for improvement.
Cleanliness is a significant highlight with many reviews commending the spotless rooms and well-maintained communal areas. The hotel’s overall presentation, along with professional and helpful staff, creates an upscale atmosphere. Minor issues such as occasional unpleasant odors and the need for better floor cleaning are noted but do not overshadow the generally high standards of cleanliness.
The staff at Niyaf Hotel Apartments are frequently praised for their respectful and helpful demeanor. Guests highlight the housekeeping and reception staff for their professional and welcoming attitude. The cooperative nature of the employees and specific mentions of individuals like Mr. Abdulwahab Al-Shahrani contribute to the personalized guest experience. Despite occasional comments about needing improved customer service skills, the overall feedback remains positive.
Parking at the hotel is a mix of convenience and challenges. Dedicated parking spots are available, but congestion in front parking lots, difficult basement access and limited street parking with inadequate lighting are noted issues. The absence of security cameras and car shades has resulted in some vehicle damage, suggesting areas for improvement.
Bedding options include comfortable baby beds and sofa beds, but guest feedback on the beds is mixed. While some find the beds comfortable, others report issues with size and comfort. The lack of electrical outlets near the beds and sofa beds not being available in all rooms are also mentioned as areas needing enhancement.
Overall, Niyaf Hotel Apartments is a commendable choice for visitors seeking a clean, convenient and family-friendly environment with high praise for its strategic location and attentive staff.
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