InfoSummary of reviewsThe Shores Holiday Apartments receive high praise for their fantastic location directly on Blacks Beach, offering guests easy access to the ocean and a tranquil setting surrounded by beautiful gardens. The apartments are spacious and well-equipped, providing an ideal environment for families seeking relaxation and convenience. Guests appreciate the serene ambiance, complemented by excellent air conditioning and a wide array of amenities suitable for all ages, including a picturesque pool area with multiple pools and a well-maintained BBQ facility. The proximity to both beach and tennis courts enhances the appeal of a stay at this lovely retreat.
The staff at The Shores Holiday Apartments are recognized for their friendly and accommodating service, particularly Nicole and Jai, who are noted for their warmth and attentiveness. Their dedication contributes significantly to an enjoyable guest experience, making the complex highly recommended for travelers. The rooms are described as comfortable, especially the inviting beds, although there are occasional remarks about the age or quality of mattresses and a desire for additional bedding options.
Parking, while offering covered spaces, can be tight for larger vehicles, though it remains manageable overall. Cleanliness receives mixed reviews; while some guests find their rooms clean and well-maintained, others feel consistency could improve, noting issues with musty smells and dated furnishings.
Despite minor concerns, including occasional feedback about cleanliness and mattress conditions, guests generally find The Shores Holiday Apartments a fantastic destination, with superb hospitality, convenient facilities, and a beautiful beachside setting conducive to relaxation and enjoyment. Show more
InfoSummary of reviewsThe Resort at Dolphin Heads is highly celebrated for its prime beachfront location, providing guests with stunning oceanfront views and a serene, picturesque backdrop perfect for relaxation. The resort's proximity to the water, amidst a tranquil and cool ambiance, coupled with well-maintained facilities, enhances its appeal as an ideal retreat. Families particularly appreciate the family-friendly atmosphere, ample amenities for children and welcoming staff, contributing to a pleasant overall experience.
The breakfast experience at the resort receives mixed feedback mainly due to inconsistent availability and unpredictable service hours. However, when available, the breakfast is generally described positively for its quality. Similarly, the dining experience for lunch and dinner is praised for its delicious and well-priced meals, although issues with the restaurant's operating hours and service consistency are noted.
Regarding accommodations, the resort offers spacious rooms with practical amenities and breathtaking sea views, although several guests point out the need for updates and maintenance. Mixed reviews about cleanliness suggest that while some areas and rooms are very clean, others require a more thorough cleaning regimen.
The staff at The Resort at Dolphin Heads are generally highly regarded for their friendliness and helpfulness, contributing significantly to positive guest experiences. However, service inconsistencies, particularly in the restaurant and bar areas, were occasionally highlighted.
While the resort offers a serene escape, the lack of WiFi in rooms and limited connectivity around the property may be a drawback for some guests. The outdoor pool area is a standout feature, praised for its beautiful design, cleanliness and amazing views, making it a popular spot for relaxation and swimming.
In summary, The Resort at Dolphin Heads provides a memorable stay with its prime location, spectacular views and commendable staff, although improvements in dining service, room maintenance and cleanliness could enhance the guest experience further. Show more
