InfoSummary of reviewsPousada Flor de Atibaia is a well-positioned accommodation in the heart of Atibaia, known for its convenient central location that allows easy access to local attractions and transport links while maintaining a serene atmosphere for relaxation. Guests appreciate the excellent location combined with attentive service and enjoyable amenities such as a satisfying breakfast. The breakfast service is particularly praised for its variety and quality, offering an assortment of fruits, cold cuts, and breads. The experience is further enhanced by friendly and accommodating staff, making breakfast a highlight of the stay.
The staff at Pousada Flor de Atibaia are consistently commended for their warmth and hospitality, contributing significantly to a welcoming atmosphere. Guests feel at home thanks to the attentiveness of the polite and helpful employees, with standout mentions for the personalized service offered by the owner Jorge and team members like Rose, Lucia, and Alexandre. Their exceptional service is a key factor in the positive guest experience.
Rooms at the pousada, while clean and spacious, receive mixed reviews. Many guests do express satisfaction with the cleanliness and organization; however, numerous critiques underscore a need for renovation and updates. Issues such as outdated furniture, uncomfortable mattresses, and lack of modern amenities like functional fans or minibars are noted. Additionally, there are concerns about cleanliness and maintenance, such as mold, plumbing issues, and the need for more consistent housekeeping.
Overall, Pousada Flor de Atibaia is favored for its convenient location, exceptional staff, and pleasant breakfast experience. While the peaceful setting and budget-friendly nature are positives, improvements in room quality and cleanliness would further enhance the guest experience. Show more
