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Summary of reviewsHotel TATRA is highly regarded for its prime location in the heart of Malacky, offering easy access to shops, cafes and restaurants, making it an ideal stopover for travelers. Guests appreciate the hotel's complimentary parking and its strategic position near the main road and highway, which adds to its convenience. Despite its central location, the hotel maintains a peaceful ambiance, although some visitors have noted occasional noise due to its proximity to the main streets.
While the hotel shines in its location, the absence of breakfast service has been a notable downside for many guests. Despite indications on booking platforms suggesting otherwise, breakfast is not provided, leaving guests to search nearby cafes and bakeries as alternatives.
The rooms at Hotel TATRA offer spaciousness, cleanliness and comfortable beds, which many guests appreciate. The bathrooms are often praised for their cleanliness and elegance. However, issues such as noise from the busy street, lack of a refrigerator and occasional maintenance problems detract from the experience for some. Cleanliness feedback is generally positive with guests highlighting clean rooms and towels, although sporadic lapses in upkeep have been reported.
The staff at Hotel TATRA receive mixed reviews. Many guests commend the personnel for their politeness, helpfulness and friendliness, which have left a favorable impression on numerous visitors. However, there have been instances of unprofessional behavior and inconsistent service, which have affected some guests' experiences.
Beds at the hotel receive varied reviews with many finding them comfortable and appropriately firm, while others criticize the hard mattresses, synthetic bedding and thin pillows. Despite these criticisms, the overall impression is of comfortable sleeping arrangements for many visitors.
Concerns have been raised about the hotel's four-star rating with several guests feeling that the facilities and services do not align with such a designation. Issues such as the lack of breakfast, small bathrooms and insufficient room amenities have led some to question the four-star rating.
Overall, Hotel TATRA offers a convenient and clean accommodation option with a prime location, though it has room for improvement in amenities and service consistency to fully meet the expectations of its guests.
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