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Summary of reviewsHotel Europa in Cervinia is lauded for its prime location near the city center, ski slopes and lifts, offering stunning Matterhorn views and easy access to shops, restaurants and transport facilities. Guest experiences are significantly enhanced by the friendly and welcoming staff, who receive consistent praise for their professionalism and helpfulness.
The breakfast service at Hotel Europa stands out, frequently commended for its delicious and varied offerings, including options for dietary needs. The breakfast buffet, highlighted for both quality and assortment, adds to the overall positive stay experience.
Despite mixed reviews regarding the dinner service, when available, the food quality is generally praised for its traditional and generous portions. However, the inconsistency and lack of a year-round restaurant are noted drawbacks.
Rooms at the hotel receive mixed feedback. Many guests appreciate the spacious, modern accommodations with lovely views and amenities like balconies. On the downside, some rooms are described as small and basic, needing better maintenance and additional conveniences. Cleanliness is often praised, although there are occasional lapses in both rooms and common areas.
The hotel's spa amenities receive both praise and criticism; while the facilities offer a relaxing atmosphere with a variety of services, issues like maintenance and limited hours are raised. Similar sentiments extend to the pool and gym areas, where size and occasional maintenance issues are mentioned, though many guests still find them satisfactory.
Parking at Hotel Europa presents mixed experiences. While the hotel provides free parking including both covered and uncovered spaces, availability can be a challenge with some guests needing to use nearby alternatives.
Family friendliness is another highlight with suitable amenities and activities for children, although some issues with pool cleanliness and room sizes are noted.
Overall, Hotel Europa in Cervinia is celebrated for its stunning location, exceptional staff and delightful breakfast with some areas needing improvement to ensure a consistently pleasant experience for all visitors. Show more
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Hotel near Golf Courses
Hotel Europa is near the Golf Club Cervino, located around 500 meters away, offering a short walk or stroll to the golf course.
Hotel near Ski Resorts
Located on Via C. Pellissier, this hotel is situated within reasonable distance to the ski lifts. Its location offers practical access to skiing.
Hotel with Spa
This hotel has received top reviews concerning its spa. While specifics are unknown, positive feedback suggests a satisfactory spa experience.
Hotel near Nightlife Spots
Situated on Via C. Pellissier, Hotel Europa is centrally located, making it easy for guests to explore the nightlife options in Breuil-Cervinia. Its proximity to the village center provides convenient access to various bars and restaurants.
Business Hotel
Hotel Europa offers business facilities including a business center and a meeting room. It is also well-regarded for its breakfast.
Hotel with Parking
This hotel is listed as having parking facilities available for guests.
Hotel with Gym
This hotel includes a small spa and fitness centre, providing guests with basic facilities for relaxation and maintaining a workout routine.
Hotel with Tennis Courts
Tennis court is available.
4-Star Hotel
Located in Breuil-Cervinia, this hotel offers a fitness center and a golf course. It provides comfortable accommodations and is situated in a popular ski resort area.
Hotel with Indoor Pool
Hotel Europa provides an indoor swimming pool and a wellness centre. The wellness facilities include a whirlpool, sauna, steam bath, and hot tub, offering a range of options for relaxation after a day on the slopes.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Room Types
Double or Twin RoomOffering free WiFi, this room has a bathroom with window. Most rooms come with a private balcony overlooking the mountains or the village.
Please specify bed preference when booking.
Superior Double or Twin RoomOffering free WiFi, this larger room has a flat-screen TV. Most rooms come with a private balcony overlooking the mountains or the village.
Please specify bed preference when booking.
Triple RoomThis room has free WiFi and a private bathroom with a window. Most rooms include a balcony overlooking the mountains or the village.
Please specify bed preference when booking.
Economy Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The quadruple room provides a minibar, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this quadruple room also provides a minibar, a wardrobe and a flat-screen TV with satellite channels.
About Hotel Europa
License: IT007071A1QNCAVK6V
Guest Reviews
8.1
Very Good
Location
Hotel Europa in Cervinia consistently receives high praise for its prime location. Positioned conveniently near the city center and just steps away from the ski slopes and lifts, the hotel offers easy access to both winter sports and summer hiking trails. Guests frequently commend the hotel for being centrally located, allowing for quick walks to local shops, restaurants and bars. Many appreciate its strategic positioning, making it an excellent base for excursions and exploration in the region. The stunning views of the Matterhorn add to the appeal, making the stay visually rewarding as well.
Additionally, the hotel's close proximity to transportation facilities, such as the bus terminal and cable car, adds an extra layer of convenience. Visitors also highlight the welcoming reception and friendly staff, which enhance the overall experience. Whether guests come for skiing, hiking or simply to enjoy the scenic beauty, Hotel Europa offers an ideally situated retreat with exceptional accessibility and comfort, ensuring a memorable stay in Cervinia.
Breakfast
Hotel Europa's breakfast offerings have received numerous commendations from its guests. Reviewers frequently praised the breakfast for being delicious, varied and plentiful. Many guests highlighted the hearty and rich nature of the morning meal with a wide selection of both sweet and savory options available. The breakfast buffet earned high marks for its quality and assortment, featuring items such as fresh croissants, cakes, espresso coffee, juices, local cheeses and fruits.
Guests appreciated the well-managed and organized nature of the breakfast service, noting that staff were friendly and attentive. The inclusion of gluten-free choices and accommodation for dietary needs such as vegan options were also pointed out, albeit with some mentions of a lack of vegan variety.
Moreover, the breakfast ambiance was described as welcoming, often mentioning the excellent service and the opportunity to enjoy a meal with views of the mountains. The overall sentiment indicates that Hotel Europa offers a top-notch breakfast experience, contributing positively to the overall stay.
Dinner
Hotel Europa's dinner service has garnered mixed reviews with multiple guests highlighting the lack of an operational restaurant, especially during the summer. Many visitors missed having the convenience of an on-site dining option in the evening and expressed disappointment at not experiencing traditional Italian cuisine at the hotel.
However, when the restaurant was functional, feedback was more positive. Guests praised the high quality of food, describing it as traditional and generous in portions. The restaurant's menu received compliments for its good and very good dinner offerings and the overall dining experience was noted to be tasty and affordable.
Some reviews mentioned issues with overcooked meals and a preference for breakfast over dinner, indicating inconsistency in food quality. Furthermore, the absence of evening tea options and closed bar services in the early evening were seen as drawbacks.
In summary, while the dining experience at Hotel Europa can be quite satisfying when available, the inconsistency and lack of year-round restaurant service have left some guests wanting more.
Rooms
Hotel Europa receives mixed reviews regarding its rooms with guests frequently highlighting the spaciousness and cleanliness as significant positives. Several rooms are praised for being large, modern and equipped with amenities such as balconies offering breathtaking views, often of the Matterhorn. Many find the rooms tastefully furnished with some rooms featuring additional perks like mini saunas and comfortable beds. The hotel itself is noted for its clean, renovated appearance and frequently well-maintained accommodations.
However, there are consistent mentions of certain drawbacks. Numerous guests remark that some rooms tend to be small, basic and dark, lacking essential conveniences like wardrobes and kettles. Issues with room maintenance crop up, including broken locks, insufficient lighting and non-functional showers or outlets. Cleanliness appears to fluctuate with reviews mentioning both spotlessly clean spaces and instances of dust or dog hair. Noise from locks and insufficient room insulation also detract from the overall experience for some visitors.
In summary, while Hotel Europa excels in providing spacious, clean and modern rooms for many of its guests, there are recurring issues with room size, maintenance and basic amenities that need addressing to appeal uniformly to all visitors.
Beds
Hotel Europa receives mixed feedback regarding its beds from guest reviews. Positively, several guests highlight the comfort of the beds with mentions of comfy and super comfortable experiences. Comfortable king-size and large double beds are noted and some guests appreciate the comfortable bedding and bed condition.
However, a significant number of reviews point out issues with the beds. Many guests describe the beds as too hard or uncomfortable, while others mention soft, saggy mattresses and pillows that are either too thin, uncomfortable or even without covers. Specific complaints include old and worn-out mattresses, beds not being changed regularly and bed linen being tired and ripped. The use of two single beds placed next to each other as a double bed, combined with soft bed frames, also drew negative feedback. Additional issues such as a high bed, squeaky blinds and paper-thin walls were also noted, contributing to an overall mixed experience with the beds at Hotel Europa.
Cleanliness
Hotel Europa boasts a reputation for being a generally clean and well-maintained establishment. Many guests highlighted the cleanliness of their rooms as a positive aspect, frequently mentioning that rooms were clean, tidy and comfortable. Bathrobes and slippers were provided, adding a touch of luxury. Reviewers also appreciated that cleaning and waitstaff were excellent and cheerful, maintaining cleanliness throughout their stay.
However, some guests expressed concerns about the inconsistency of cleanliness standards. Common areas and the spa area sometimes lacked the same level of attention, leading to occasional dissatisfaction. Specifically, issues such as dirty towels, dust, dirty carpets and unclean hallway were noted. There were also instances where room cleaning did not meet expectations with examples including dirty walls, crumbs on the floor and leftover items from previous guests. Certain areas, like the bathroom and wellness area, were highlighted as needing improvement.
Overall, while Hotel Europa generally maintains a good standard of cleanliness, there is room for improvement in certain aspects to ensure that all areas are consistently clean and well-maintained.
Staff
At Hotel Europa, the standout feature is undoubtedly its staff, who consistently receive high praise for their professionalism, friendliness and helpfulness. Guests are frequently welcomed with warmth and treated with exceptional kindness throughout their stay. The staff at the front desk, in particular, are commended for their helpfulness, knowledge and efficiency. Receptionists are often mentioned for their prompt and courteous service, making check-in and check-out processes smooth and pleasant.
The bar and restaurant staff are also highlighted for their attentiveness and efficiency, ensuring guests enjoy a seamless dining experience. Waitstaff are noted for their friendliness and professionalism, contributing significantly to the overall positive atmosphere of the hotel.
Special mentions often go to specific members of the team, like Ben, who is appreciated for his exceptional service and thoughtful demeanor. The team’s ability to go above and beyond to correct any inconvenience demonstrates a high level of dedication to guest satisfaction.
Despite a few mentions of staff occasionally being overwhelmed or strict, the majority of reviews celebrate the courteous and smiling service, emphasizing the staff's availability to meet customer needs and provide excellent recommendations for excursions. Overall, the consistent kindness, attentiveness and professionalism of the staff at Hotel Europa significantly enhance the guest experience, making it a highly regarded destination.
Wi-Fi
Hotel Europa has received varying feedback regarding its wifi service. On the positive side, many guests have reported that the wifi in the rooms worked well and described it as good or even great. The internet coverage extends well across the hotel areas and some found the connection to be impeccable. However, not all experiences have been perfect. Some guests mentioned issues such as weak wifi signals and a lack of internet coverage in certain rooms. Despite these occasional setbacks, the general consensus leans towards a satisfactory to good wifi experience for most visitors.
Spa
The spa at Hotel Europa has received mixed feedback from guests. On the positive side, many have praised the spa for its relaxing atmosphere and the variety of facilities it offers, including a sauna, Turkish bath and indoor pool. Several guests found the spa area to be clean, nicely designed and well-suited for après-ski relaxation. The wellness area, including ski lockers and a ski room, impressed some visitors as well.
However, there are notable areas for improvement. A number of guests pointed out that the spa facilities need better maintenance and more attention. Issues such as slippery floors, cold showers and occasional overcrowding were mentioned. The spa's small size and limited opening hours from 4 PM to 8 PM also left some guests wanting more. Additionally, some facilities like the whirlpool were either non-functional or outdated.
Overall, while the spa has the potential to be a great asset for the hotel, a few upgrades and more consistent maintenance could significantly enhance the guest experience.
Gym
Hotel Europa offers a mixed experience when it comes to its fitness facilities. The gym is notably small and has limited equipment with some guests suggesting that it could be bigger and more functional. Despite its size, it is well-equipped for basic workouts. Additionally, the free access to the gym and sauna is appreciated by visitors. Guests have highlighted the friendliness of the staff in the fitness area, which enhances the overall experience. While the gym may not meet the expectations of those looking for a comprehensive fitness studio, the hotel compensates with an exceptional pool and a good fitness center overall.
Pool
Guests at Hotel Europa have mixed opinions about the swimming pool facilities. Many appreciated the presence of a heated and indoor pool, finding it nice and clean, which added a delightful touch to their stay. Several reviews highlighted the warmth and general cleanliness of the pool. The spa area was similarly praised, contributing to an overall relaxing experience.
However, there were several critiques noted by guests as well. The size of the pool was frequently described as small with the limited hours of operation and the necessity to make reservations for pool use being points of inconvenience. Some guests encountered issues with the cold water in the pool and occasional malfunctions, as well as concerns about the level of chlorine and water smell.
Overall, while the pool area offers a satisfying and pleasant experience for many, there are some operational and maintenance aspects that could benefit from improvements to meet all guests' expectations consistently.
Parking
Hotel Europa offers a mix of parking experiences that guests should be aware of. The hotel provides free parking along with both covered and uncovered spaces, yet the limited availability of parking spots can be a challenge. Those lucky enough to secure on-site parking praise its convenience, but many mention the small size and crowded nature of the parking areas. In some cases, parking is available for free in the nearby square, which compensates for the limited on-site options.
A few reviews highlight that underground parking is available at a cost of €15, which some find suitable given the hotel's 4-star status. Guests should note that parking is not always guaranteed without a reservation and the hotel's own parking management could use improvement. Additionally, the hotel offers permits for restricted traffic zones, which can be a helpful perk.
For those who cannot find parking on the premises, alternatives are available within a reasonable distance, though they lack affiliation with the hotel. This occasionally means walking up to 650 meters to reach the public parking. Overall, while there are some good parking options, planning ahead and making reservations where possible is advisable to avoid inconvenience.
Family
Hotel Europa stands out as a welcoming destination for families with its range of activities and amenities tailored for children. The hotel is particularly noted for being family-friendly and offers a good environment for children and families to enjoy their stay. Kids seem to thoroughly enjoy the pool and the family orientation of the hotel shines through in its overall environment.
The hotel also accommodates pets, as evidenced by a guest who had a pleasant stay with their Labrador puppy. Family rooms are available, though there were some reports of them being small and amenities occasionally being insufficient for the number of occupants. An upgrade to a family room, complete with separate bedrooms and a balcony, enhanced the experience for some guests.
Although the hotel is described as convenient for families, there were mixed reviews regarding the swimming pool's cleanliness and safety. Additionally, some guests had an unpleasant experience in the spa due to noisy children, while others noted discomfort due to general cleanliness issues, especially relevant for those with small children.
Despite these minor issues, the staff is recognized as friendly and accommodating, meeting various requests of families and ensuring a generally positive experience. The hotel offers ski lockers, adding to its family-friendly amenities and overall provides comfortable accommodation for a family vacation.
Ski
Hotel Europa is perfectly situated for ski enthusiasts with its prime location near the slopes making it an ideal choice for a skiing holiday. Guests appreciate being very close to the ski lifts and ski areas with many noting the convenience of the hotel's proximity to the foot of the ski slopes. The hotel offers a range of amenities for skiers, including comfortable ski rooms, functional ski lockers and an onsite ski-hire and storage service that guests find highly convenient for seamless ski preparations and storage.
Additionally, the hotel's ski rental services are a notable feature, allowing guests to easily access the equipment they need for a day on the slopes. The strategic location not only bolsters skiing activities but also provides easy access to the town center and other outdoor activities, such as mountain biking and hiking. After a day of skiing, guests can unwind in the nice pool and spa area, enjoying a relaxing après-ski experience.
Overall, Hotel Europa’s location and facilities make it a favorable choice for those keen on skiing and other outdoor activities, promising a convenient and enjoyable stay right next to the slopes.
Nightlife
Hotel Europa is situated centrally, making it an ideal location for guests looking to explore the vibrant nightlife around. Guests frequently note its proximity to various bars and restaurants, indicating convenience for dining and drinking activities. The hotel's bar adds to the nightlife options available within the premises, ensuring a lively atmosphere without having to leave the hotel grounds. The central positioning of Hotel Europa means it is close to many nighttime spots, providing ample opportunities for those looking to indulge in evening activities. Additionally, the hotel's location serves as a starting point for excursions to the Matterhorn and surrounding areas. Despite some remarks about a chaotic wellness area, the hotel's advantageous placement near nightlife and dining venues remains a highlight for visitors.
4 Star
Hotel Europa, while featuring amenities typically associated with four-star status, has elicited mixed feedback regarding its adherence to this rating. Many guests pointed out that the hotel does not live up to the four-star standard, describing it as disappointing and even shabby in some respects. Complaints suggest that the rooms and facilities do not meet the expectations set by a four-star rating, often comparable to those of a two or three-star establishment. Several reviews highlighted the hotel's need for significant maintenance and noted that it lacks certain four-star spa standards.
Notwithstanding these criticisms, other guests appreciated the hotel's prime location and the friendliness of the staff. Some reviews also mentioned the affordability and luxurious feel the hotel offers, relative to the price, calling it an affordable luxurious option. However, on closer examination, many found that the overall experience did not align with the high standard typically associated with four-star properties. While some guests had no complaints and enjoyed the benefits of a four-star rated stay, a recurring theme was the sentiment that Hotel Europa should strive to better meet international four-star standards.
Heated Pool
Hotel Europa's guests have shared favorable comments about the hotel's heated pool. The pool is frequently described as beautiful and well-maintained with a noticeable emphasis on its cleanliness. Visitors also appreciated the hotel's wellness center, which includes access to this heated pool. While most remarks highlight the positive aspects, a few reviews mentioned that the water temperature could be cooler than expected. Overall, the availability of a heated pool at Hotel Europa is a popular and well-regarded feature.
Indoor Pool
The indoor pool at Hotel Europa is described predominantly positively with many guests appreciating its beautiful and pleasant ambiance. It is heated, offering additional comfort for swimmers, though some noted the water can feel cool at times. Despite being on the smaller side, the pool remains a favored feature among visitors. Guests should be aware that reservations might be required for up to 15 people to access the pool area. The accompanying spa facilities are considered reasonable, but it’s important to note that the whirlpool or hot tub is not included with the standard amenities. Overall, the indoor pool area adds to the hotel's amenities, providing a pleasant recreational option for guests.
Luxury
Hotel Europa exudes an air of luxury characteristic of a four-star establishment. Guests can indulge in a luxurious breakfast and appreciate the practical yet sufficiently luxurious offerings the hotel provides. While some found the hotel did not meet their high expectations, many highlighted its high-end features and described it as top-notch.
The structure itself comes highly recommended for its tranquil ambiance and the friendly staff further enhance the experience. Visitors can enjoy pleasant views from their comfortable, modern rooms, complete with luxurious finishes that contribute to the elegant atmosphere.
Overall, Hotel Europa is a commendable choice for those seeking a four-star stay that balances comfort, luxury and excellent care for its common areas.
Romantic
Hotel Europa offers guests a uniquely romantic experience, accentuated by stunning views of the Matterhorn. Its location is both convenient and picturesque, making it an excellent choice for couples seeking an intimate getaway. The friendly and accommodating staff consistently receive praise, adding to the welcoming ambiance of the hotel. Previous guests have returned multiple times, drawn by the enchanting setting and calming atmosphere. The ambiance, views and specially designed romantic rooms come together to create a perfect backdrop for a couple's trip, ensuring a memorable and serene escape.
Dog Friendly
Hotel Europa welcomes canine companions with open arms and provides an overall pet-friendly environment. However, certain regulations are in place to maintain the comfort of all guests, including stricter rules and designated dog-friendly rooms to manage potential disturbances like barking.
Guests appreciate the exceptionally nice staff who are attentive to their furry friends, contributing to a pleasant stay for pet owners. Despite this welcoming attitude, dog owners should be aware that dogs are not permitted in the dining room, which lacks clear signage indicating this restriction.
For the privilege of bringing pets, the hotel charges a fee of €15 per pet, regardless of size. Additionally, while some rooms lack access to WiFi, the hotel generally offers good connectivity and strong security measures, ensuring a comfortable and safe visit.
Though some guests have noted occasional cleanliness issues such as dog hairs not being removed from rooms, these instances do not overshadow the hotel's supportive atmosphere for guests traveling with both children and dogs. Overall, Hotel Europa's blend of compassion for pets and structured regulations provides a balanced and hospitable setting for all visitors.
Yes, Hotel Europa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Europa.
No, Hotel Europa doesn't allow dogs.
Yes, parking facilities are available at Hotel Europa.