Accessible HotelOffers accessible facilities and guest rooms. The hotel provides features to ensure a comfortable and convenient experience for guests requiring accessible accommodations.
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Summary of reviews related to the 'Accessible' categoryCountry Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY offers a mix of accessibility features that cater to guests with disabilities, although there are certain aspects that could be improved. The hotel provides handicap accessible rooms and wheelchair-accessible showers. Guests generally find the location easy to navigate, particularly with the convenience of nearby highways.
The property boasts modern amenities like an elevator and EV chargers, including a Tesla charging station, which are always available. However, some guests note challenges such as the secondary lobby door not being power-activated, making it difficult for wheelchair users to enter. Furthermore, accessing parking can be hard for some visitors and there are mentions of water damage in the ceiling of some rooms.
While new rooms and upgrades have been appreciated, guests indicate that accessibility could be improved further, especially in terms of scouting needs and upgrading facilities. The quick service at check-in and attention to specific accommodation requests are positive highlights, yet the accessibility features in the rooms are not always as convenient as hoped. Overall, while the hotel demonstrates a commitment to accessibility, there remains room for enhancements.
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