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Summary of reviewsComfort Inn & Suites is favorably positioned for travelers exploring the Pittsburgh area, offering easy access to attractions such as the Pittsburgh Zoo and Aquarium, and sports venues like the nearby American football stadium. The hotel's strategic location near major highways makes it a convenient choice for families attending events or those on medical-related visits, providing an excellent base for both leisurely and functional stays at an affordable rate. While dining options around the hotel are limited, the onsite restaurant offers a satisfactory alternative.
A standout feature of the hotel is its highly praised breakfast service, which offers a variety of rotating menu options including sausage, eggs, biscuits and gravy, grits, and bacon. The quality of the breakfast is consistently regarded as good to excellent, with friendly and helpful staff enhancing the experience. The cleanliness of the breakfast area adds to the favorable reviews, and the availability of a complimentary breakfast is valued by guests.
The rooms at Comfort Inn & Suites generally offer clean, spacious, and comfortable accommodations, making them suitable for families or groups. The setup of suites with multiple bedrooms and living areas is appreciated, and the staff's helpfulness contributes positively to the stay. However, there are noted concerns regarding inconsistent cleanliness and room maintenance, which could benefit from improvements.
The hotel's staff plays a crucial role in enhancing the guest experience, being described as hospitable, friendly, and accommodating. Specific staff members receive commendation for their exceptional service, contributing to guests feeling well-cared-for and valued throughout their visits.
The swimming pool is a highlight for guests, especially families with children, offering ample space and a welcoming temperature. Despite positive feedback about the pool's features, there are suggestions for improved cleanliness and maintenance.
Overall, Comfort Inn & Suites provides a generally positive experience for guests, with standout features such as strategic location, exceptional breakfast service, and friendly staff. Minor improvements in room and pool maintenance could further enhance the satisfaction of visitors.
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