Staybridge Suites Sterling Heights - Detroit Area by IHG, has received mostly positive reviews regarding its staff. Guests have described them as very nice, friendly, accommodating and wonderful. The front desk staff has been praised for their helpfulness with one guest being allowed to check out and go to the holiday inn. Although there was one negative review regarding a check-in mishap that caused an inconvenience for a guest traveling for a family funeral, guests appreciated the hotel's pet-friendly policy with one guest bringing their service dog and choosing this hotel for its convenience. The breakfast was also highly praised by several guests. Overall, the staff of Staybridge Suites - Sterling Heights -Detroit Area received high marks from satisfied guests.
This hotel provides an indoor pool with sun loungers and an outside patio area. Guests can also utilize the 24-hour gym and enjoy a free breakfast buffet.
La Quinta by Wyndham Detroit Utica is recognized for its prime location, offering convenient and accessible accommodations in a safe and quiet area surrounded by a variety of restaurants and stores. Guests appreciate its close proximity to numerous attractions and essential amenities, positioning it as an excellent choice for both short visits and extended stays. Despite some initial difficulties finding the hotel due to highway interchanges, its central location and accessibility more than make up for it.
The breakfast offerings at the hotel yield mixed reviews; however, guests highlight the availability of hot breakfast items such as eggs, bacon and waffles. The breakfast area is often described as well-stocked and maintained by friendly staff, contributing to an enjoyable experience for many.
Rooms at the hotel are largely praised for their cleanliness, spaciousness and modern aesthetics. Comfortable mattresses and pillows ensure a restful stay for most visitors, complemented by a quiet environment. Despite these strengths, some guests experienced issues with consistent cleanliness, including dust, cobwebs and occasional musty odors, pointing to areas where improvements could be made.
Cleanliness throughout the hotel presents a mixed picture. Many guests find the property overall clean with attentive and friendly staff enhancing the experience. However, inconsistencies in housekeeping and reports of specific cleanliness issues, such as crumbs, pet hair and unpleasant odors, indicate that there are areas needing more attention.
The hotel's staff receives frequent praise for their professionalism, friendliness and attentiveness. Check-in and check-out processes are often highlighted positively with specific staff members like George noted for their excellent service. The prompt and efficient handling of guest issues further underscores the high regard for the staff.
Pool facilities at the hotel have mixed reviews. When operational, the pool is appreciated for its cleanliness and warmth. However, frequent closures for renovations and servicing disappoint many guests, impacting their overall experience.
The bed quality is also mixed, though many guests report having a comfortable night's sleep on beds they describe as soft and inviting. However, there are occasional issues with bedding quality, such as torn or stained items and some guests find the beds lumpy or too small.
In summary, La Quinta by Wyndham Detroit Utica offers a generally positive stay highlighted by its convenient location, comfortable rooms and excellent staff. With some improvements in breakfast variety, room cleanliness and pool availability, the hotel could further enhance its guest experience.
Tru By Hilton Troy Detroit, MI is celebrated for its prime location, making it an ideal choice for both leisure and business travelers. Situated in a pleasant area of Troy, the hotel is conveniently close to shopping centers, dining establishments, and major venues such as Little Caesars Arena, while maintaining a peaceful environment. Guests appreciate the easy access to key destinations, all set within a clean and inviting area.
The hotel’s breakfast offerings receive positive reviews, with guests enjoying the variety and quality of options available. The inclusion of breakfast with the stay and the availability of all-day coffee in the lobby stand out as perks, although some guests desire more diverse menu items.
Rooms at the hotel are praised for their modern and clean appearance, featuring comfortable beds and thoughtful amenities like USB ports and ample storage space. Despite their compact size, the rooms are suited for short stays and provide a cozy, comfortable retreat. Cleanliness extends beyond the rooms, with the hotel’s overall pristine condition underscored by frequent guest compliments.
The friendly and professional staff enhance the welcoming atmosphere, noted from check-in through to check-out. The front desk personnel and cleaning staff consistently impress with their courteous and helpful service, making guests feel at home and valued throughout their visit.
Additional amenities include a well-maintained gym and a clean, enjoyable saltwater pool, both contributing to a rounded experience for guests. Despite isolated criticisms concerning pool temperature and occasional cleaning oversights, these facilities are generally regarded as satisfactory and add to the hotel’s appeal.
Overall, Tru By Hilton Troy Detroit provides a modern and comfortable stay with excellent service, facilitated by a strategic location and thoughtfully designed amenities. The combination of a welcoming environment, commendable cleanliness, and strong staff presence makes it a preferred choice for many guests.