Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsTropical Queenslander enjoys strong praise primarily for its advantageous location, being in close proximity to essential attractions like the beach, Esplanade walkway, Cairns CBD and the airport. This convenience makes it an ideal base for travelers seeking accessible amenities and tourist spots, offering significant value for money.
The rooms provide a generally positive experience with cleanliness and comfort being highly appreciated. Guests find the beds exceptionally comfortable and the inclusion of well-equipped kitchens adds to the appeal, particularly for families. Despite some rooms showing signs of being dated and requiring renovation with issues such as blocked drains, old furniture and occasional noise, many find the accommodations to be good value and well-serviced daily.
Cleanliness receives mixed feedback; while many guests find both the rooms and pool area clean and inviting, significant concerns about dirty bathrooms, stained baths and overall dated conditions have been raised. These criticisms suggest a need for thorough cleaning and updating to maintain consistent standards.
The staff at Tropical Queenslander are frequently commended for their friendliness, helpfulness and professionalism. Guests appreciate the excellent service from the front office to housekeeping, noting the staff's positive and cooperative demeanor. This element of service significantly enhances the guest experience, making stays more enjoyable and welcoming.
The availability of free WiFi is noted, but the quality varies. Some guests find it acceptable for basic use, while others encounter weak or non-functional connections, particularly in specific accommodations like the 2 Bedroom units. This suggests room for improvement in the hotel's internet services.
The swimming pool offers a pleasant retreat, often highlighted for its convenience and cleanliness. Though there are occasional issues with maintenance and cleanliness, the well-maintained gardens and attentive staff make the pool area a valued feature.
Overall, Tropical Queenslander stands out for its prime location, comfortable beds, friendly staff and generally positive room features, though aspects like cleanliness and WiFi quality present opportunities for further enhancement. Show more
Read review summaries for all categories
Categories
Cheap Motel
Offers budget accommodation in Cairns North. Provides a convenient location for exploring the city.
Motel near The Beach
Motel with Swimming Pool
Outdoor Pool
Motel with Free Wi-Fi
Accessible Motel
3-Star Motel
Motel with Outdoor Pool
Room Types
Reef StudioThis studio offers a private bathroom with a shower. Some studios also offer a bathtub or a private balcony or patio.
Family Reef StudioThis family studio offers a kitchenette and a private bathroom with a shower. Some studios also offer a bathtub or a private balcony or patio.
Family Reef 2-Bedroom UnitFeaturing a private entrance, this air-conditioned apartment consists of a kitchen, 2 bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a washing machine, soundproof walls, a flat-screen TV with cable channels and a terrace. The unit offers 3 beds.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Basic Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Guest Reviews
5.9
Rated
Location
The Tropical Queenslander is consistently praised for its advantageous location, making it an ideal base for travelers. It boasts close proximity to essential attractions such as the waterfront, Esplanade walkway and Cairns CBD, allowing guests to enjoy easy walking distances to the beach, parks and several good restaurants. The convenient connection to the airport is frequently noted, making travel logistics straightforward. Its central positioning also offers quick access to other services and tourist attractions, underscoring its value for money. Overall, the hotel’s location is a significant highlight, meeting various needs and preferences of its guests while ensuring comfort and accessibility.
Rooms
Tropical Queenslander offers a mixed but generally positive experience for guests. Many guests appreciated the cleanliness of the rooms and found the beds comfortable and inviting. The daily servicing of the rooms was a notable plus and the well-equipped kitchens in spacious rooms were frequently highlighted. Families especially found the rooms comfortable and sufficiently spacious.
Several guests enjoyed quiet and tidy accommodations that met their expectations. Some rooms featured pleasant balconies, adding to the overall experience.
However, some reviews pointed out that the rooms are dated and in need of renovation. Issues such as blocked drains, mouldy tiles and old furniture were mentioned. Noise and unpleasant smells were also a concern for some guests. Despite these drawbacks, others found the rooms to offer good value for the price, particularly praising the level of cleanliness and the quality of the Wi-Fi.
Overall, while the Tropical Queenslander offers good fundamental amenities and comfort, it would benefit from updates and more meticulous maintenance.
Beds
At Tropical Queenslander, guests repeatedly highlight the comfort of the beds, making them a notable feature of their stay. Many reviewers appreciated the cleanliness and overall comfort, describing the beds as very comfortable, comfy, clean and even exceptional. Phrases like big comfortable bed and super soft beds were commonly mentioned, indicating a high level of satisfaction. While one guest mentioned an older bed, it was still deemed comfy, emphasizing that the overall experience with the bedding at Tropical Queenslander is positive and conducive to a restful sleep.
Cleanliness
Tropical Queenslander offers a mixed experience when it comes to cleanliness, based on guest reviews. Many found their rooms to be clean and inviting with tidy spaces and comfortable, clean linen. Several guests noted that the rooms were clean, including the pool area. Beds were repeatedly mentioned as being soft and comfy, providing a restful stay. However, it’s essential to also consider the less favorable feedback.
There were numerous reports of rooms being extremely dated and run-down with significant cleanliness issues highlighted. Common complaints included dirty bathrooms, stained baths and grime in the shower drains, alongside unpleasant smells. Issues such as old, rusty fridges and dirty floors were also reported. Some guests felt the units needed a thorough clean and updating. Concerns about the overall maintenance were raised, including cigarette buds littered throughout outdoor areas and overflowing rubbish bins.
While some guests found their accommodations clean and comfortable, the broader consensus suggests that Tropical Queenslander may require significant improvements to meet more consistent cleanliness standards.
Staff
The Tropical Queenslander receives high marks for its staff, characterized broadly as friendly, helpful and professional. Multiple reviews highlight excellent front office service and remarkable efforts by the reception staff and cleaners. Guests appreciate the cooperative nature of the staff and commend the management for being pleasant and apologetic when needed. Specific mentions of helpful receptionists and attentive housekeepers add to the positive depiction.
Despite a few instances where reception staff might need additional training, such as in booking taxis and occasional reports of grumpiness, the overwhelming majority of guests describe their interactions with the staff in glowing terms. The staff's quick response to repair requests and their consistent professionalism contribute significantly to making guests' stays enjoyable.
Overall, the staff at Tropical Queenslander play a crucial role in delivering a positive experience, ensuring that guests feel welcomed, safe and well-attended to during their stay.
Wi-Fi
Tropical Queenslander offers free WiFi as part of its amenities. However, guests' experiences with the internet service have varied. Some found the quality of the WiFi to be acceptable for basic use with a decently sized room accompanying this convenience. On the downside, many guests expressed dissatisfaction with the WiFi performance, noting that it often worked only near the door or outside the rooms and was weak or completely non-functional inside. Some specific accommodations, like the 2 Bedroom units, reportedly did not have WiFi access at all. While there are mixed feelings about the WiFi, it is clear that the service could benefit from improvements to meet the expectations of all guests.
Pool
Tropical Queenslander offers a pleasant outdoor escape with its swimming pool often highlighted in guest reviews. Many visitors appreciate the convenience of having the pool just outside their rooms, deeming it nice, welcoming and great for a swim. The cleanliness of the pool is frequently noted positively, reflecting well on the hotel's maintenance efforts. However, some reviews mention periods when one pool was under construction or another had cleanliness issues such as dirt and scum, which detracted from the overall experience. Despite occasional remarks about untidy surroundings and the presence of cigarette butts, the well-maintained gardens and the friendliness of the staff continue to be valued aspects of the pool area at this tropical retreat.
Yes, Tropical Queenslander has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tropical Queenslander.
No, Tropical Queenslander doesn't allow dogs.
No, parking facilities aren't available at Tropical Queenslander.