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The Charles Hotel in Harvard Square

Cambridge , 1 Bennett Street (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Charles Hotel in Harvard Square is a top choice for those seeking a luxurious stay in Cambridge. The spacious and clean rooms exude a graceful, boutique vibe and offer simple, quiet luxury. Guests rave about the exceptional service provided and although it may be pricey, it is definitely worth the investment. Some guests voiced the desire for added room amenities, however overall the hotel leaves a lasting impression on its guests. The Charles Hotel in Harvard Square is the perfect choice for a classy and comfortable atmosphere.
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Luxury Hotel

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Hotel Taking Steps Towards Sustainability

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Romantic Hotel

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Hotel with Swimming Pool

Pool Lap Lanes

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Room Types

Deluxe Double or Twin Room This room features a flat-screen TV with cable channels, a seating area, and a work desk.

Deluxe King Room This room features a flat-screen TV with cable channels, a seating area, and a work desk.

Suite This spacious suite offers a bedroom with King-sized bed, and a separate living area with a sofa bed.

Junior Suite This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Single Room The unit offers 1 bed.

Double or Twin Room - Disability Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer. The spacious double room offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 2 beds.

King Room - Disability Access This air-conditioned triple room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

About The Charles Hotel in Harvard Square

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Guest Reviews

8.4

Very Good

Location

The Charles Hotel in Harvard Square is an ideal choice for anyone looking for a prime location in the heart of Cambridge. Guests absolutely love the location of this beautiful hotel, describing it as fantastic, unbeatable and excellent. It's only a five-minute walk to Harvard Square, making it the perfect spot for anyone visiting the University or attending the annual Head of the Charles Regatta weekend. The hotel is also conveniently located close to many shops and restaurants, making it easy for guests to explore the area. Most guests also mentioned the hotel's proximity to Harvard University, which couldn't be better since it is right in the Harvard Square. Despite its central location, the hotel is impeccably maintained and its spacious rooms are perfect for a comfortable stay. Whether you're dropping off your kid at school or enjoying a weekend getaway, The Charles Hotel is an excellent choice for its location, style and convenience.

Breakfast

The breakfast at the Charles Hotel in Harvard Square has received mixed reviews from guests. While some found it expensive and limited in menu options, many others raved about the quality of the breakfast served at the hotel restaurant, Henrietta's Table. Guests who ordered both breakfast and dinner from Henrietta's Table were especially impressed with the service and taste of the food. Complimentary coffee was also greatly appreciated by many. Despite a few negative experiences, such as cold outdoor seating and greasy hash browns, overall the breakfast received positive feedback and was noted as a particularly enjoyable experience during guests' stays.

Rooms

The Charles Hotel in Harvard Square boasts of great rooms that guests have described as 'comfortable', 'luxurious', 'beautiful' and 'spacious'. There are some minor complaints about small room size and high room rates, but these are outweighed by the positives. The hotel is in a great location and the decor and vibe are highly appreciated by guests. The lobby is also cozy and inviting. The rooms are mostly clean with newly renovated bathrooms, comfortable beds and multiple power points for convenient charging of electronic devices. Though some guests complain of dust, slippery showers, broken lights, malfunctioning thermostats and fishy smells in their rooms, these are isolated incidents that do not take away from the overall quality of the accommodations.

Beds

If you're looking for a cozy and comfortable stay in Harvard Square, look no further than The Charles Hotel. Guests rave about the comfort of the beds with phrases like "very comfortable beds" and "super comfy bed" in their rave reviews. Even the towels are soft and cozy, making you feel right at home. Plus, the room sizes are generous, ensuring a spacious stay. Although some guests found the beds to be a tad small for two people and some mentioned initial booking issues for larger parties, the comfortable bed and linens ultimately made up for it. Keep in mind that the beds are pretty low to the ground, but that shouldn't hinder a good night's sleep in this cozy hotel!

Cleanliness

The Charles Hotel in Harvard Square is a shining example of how a hotel should be maintained. The housekeeping here is impeccable and the cleanliness of the room is beyond compare. Each and every guest is guaranteed a beautiful, sparkling clean room, which is tidy and well organized. Even during COVID times, the hotel ensures that all the health protocols are in place, making it a safe and clean place to stay. The pristine nature of the hotel is evident throughout with guests describing the roomy Dean's suite as a picture of cleanliness. There are no compromises on maintaining hygiene - from the hygiene standards of the common areas to the meticulously maintained rooms. Although a guest did mention a dusty room, the majority of reviews are overwhelmingly positive when it comes to the cleanliness of the hotel. It's safe to say that the staff at The Charles Hotel in Harvard Square still manages to keep things sparkling clean, no matter how long your stay is.

Staff

The staff at The Charles Hotel in Harvard Square are exceptional and always friendly, providing great service and attention at check-in. The valet staff, in particular, are amazing, going out of their way to help guests with cars. While some reviewers noted poor service due to staff shortages or inexperienced employees, overall, the staff is thoughtful and accommodating and everyone clearly wants to help guests with any needs or requests. However, there were a few isolated incidents where guests felt the front desk receptionists could improve their attitude. Despite this, the staff were very helpful and understanding overall, making guests feel welcomed and loved everything about their stay.

Luxury

If you're looking for a luxurious stay in Cambridge, The Charles Hotel in Harvard Square is the perfect choice. This beautifully decorated hotel offers simple, quiet luxury with its spacious and clean rooms. The hotel exudes a gracious feel with a boutique vibe that adds to its classy and comfortable atmosphere. Our guests couldn't stop raving about the exceptional service provided here. Although it may come with a high price tag, it is definitely worth every penny spent. The only feedback was that some guests felt like the room should have had something more special, however overall they were impressed. This being said, Cambridge is an expensive area overall and this hotel fits the area perfectly but you will not regret your stay here.

Yes, The Charles Hotel in Harvard Square has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

Yes, a spa is available at The Charles Hotel in Harvard Square.

Yes, The Charles Hotel in Harvard Square welcomes dogs.

Yes, parking facilities are available at The Charles Hotel in Harvard Square.

No, The Charles Hotel in Harvard Square doesn't have a gym.

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