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Summary of reviewsHotel Garfo de Ouro receives high praise from guests for its numerous positive aspects, making it a favored choice among travelers. Centrally located near the highway and city center, the hotel offers easy access to nearby attractions, including Gonçalves and its renowned waterfalls. Despite occasional noise from the surrounding area and a slightly distant parking lot, the strategic location compensates well, providing both convenience and comfort. Amenities such as a nearby restaurant, an on-site swimming pool and reliable Wi-Fi further enhance the guest experience.
One of the standout features of Hotel Garfo de Ouro is its breakfast, which guests frequently describe as excellent and varied with a wide selection of fruits, cakes and breads. The homemade flavor and the coffee are particularly appreciated, complemented by the attentive and pleasant staff. Although there are minor drawbacks like limited variety and occasional freshness issues, the breakfast remains a highlight for many visitors.
The rooms at Hotel Garfo de Ouro are noted for their comfort and cleanliness. Guests appreciate the well-maintained environment, cozy atmosphere and clean smell. The beds are generally comfortable with a few exceptions regarding mattress quality and room size. Despite some rooms lacking windows and having poor acoustics, the overall comfort and dedicated maintenance ensure a pleasant stay.
Cleanliness is a strong point for the hotel with guests repeatedly commending the spotless environment and fresh linens. The attention to detail by housekeepers and management contributes to an inviting and well-organized space.
The staff at Hotel Garfo de Ouro is frequently highlighted for their exceptional service. Guests speak highly of the helpful, kind and attentive employees, who consistently go above and beyond to ensure a pleasant stay. Individual staff members, such as Dani from the kitchen, receive special mentions for their outstanding service.
Hotel Garfo de Ouro's pool is admired for its size and cleanliness, providing a relaxing and enjoyable leisure space. While there are minor concerns regarding its cleanliness at times and the lack of a dedicated children's pool, the pool area remains a popular feature among guests.
Parking is noted to be a bit of a hassle due to tight spaces and shared remote control, but it is free and considered convenient overall.
In summary, Hotel Garfo de Ouro offers a well-rounded and positive experience for its guests, marked by an excellent location, high-quality breakfast, comfortable and clean rooms, exceptional staff service and attractive amenities such as a large pool. Despite minor areas for improvement, the hotel provides great value, making it a recommended option for travelers seeking comfort and convenience.
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