The staff at Holiday Inn Indianapolis Airport by IHG, are widely praised for their exceptional service and hospitality. Guests consistently highlight the friendly and accommodating nature of the staff, who go above and beyond to make their stay comfortable. The front desk receptionists are welcoming and knowledgeable about the area and the housekeeping staff is kind and personable. Shuttle drivers are also commended for their friendliness and efficiency. Overall, the staff at this hotel are described as amazing, exceptional and wonderful, providing guests with great customer service. While there have been a few isolated negative experiences, the overwhelmingly positive reviews make this hotel a great choice for those seeking excellent staff.
The Hampton Inn & Suites Indianapolis-Airport is a top choice for travelers seeking a comfortable and welcoming stay near the airport. The staff is exceptional, going above and beyond to ensure a positive experience for every guest. From the friendly desk clerks to the fantastic shuttle drivers, guests rave about the quality of service. The hotel is kept immaculately clean and even new employees are praised for their helpfulness. Guests appreciate the convenient location and the ease of traveling to the airport. Overall, the Hampton Inn & Suites Indianapolis-Airport offers friendly service, comfy beds and a great location for a wonderful stay.
The TownePlace Suites by Marriott Indianapolis Airport is a recommended hotel for travelers who want quick access to the airport. The location is clean, convenient and provides a free airport shuttle. The rooms are like little apartments, spacious, modern and come with full kitchens. The beds and showers are comfortable, perfect for relaxation after a long flight. The hotel is appreciated for its cleanliness, fresh decor and safe environment. Staff are friendly and accommodating, providing excellent service to guests. Breakfast options however may not be suitable for all guests, but overall the hotel is highly regarded with only a few minor issues reported.
AI-generatedThis hotel has various facilities for guests with disabilities and features wheelchair-accessible facilities. Wheelchair-friendly rooms can be booked. Accessible airport shuttle, wheelchair accessible parking, and wheelchair-accessible on-site restaurant are available.
AI-generatedThis property features wheelchair accessible guest rooms and is fully adapted for easy access. Accessible guest room accommodations include ADA compliant guest rooms and access routes, accessible door locks, grab bars and tall toilets, adequate clear turning space in bathrooms, tubs with grab bars, portable bathtub seats, built-in shower transfer seats, handrails, and roll-in showers. Hearing accessibility features include closed-captioned TV, telephones with amplifier or TDD, and visual alarms or alerts in guest rooms, hallways, and public areas.
Spark by Hilton Plainfield Indianapolis Airport receives positive feedback across several categories, making it a well-regarded choice for travelers. The hotel's location is a standout feature, offering convenience due to its proximity to Indianapolis International Airport and easy access to the interstate. Despite its strategic location, the environment remains quiet and peaceful. The nearby dining options, shopping centers and supermarkets enhance the overall convenience for guests, making it suitable for both short-term and extended stays.
The breakfast offerings at the hotel generally receive favorable reviews with guests appreciating the variety and substantial options available. While some noted the need for more fresh fruit and meat selections, the hot items and the convenience of the breakfast area were well-received. The friendly and accommodating staff also positively impacted the breakfast experience.
Guests frequently commend the cleanliness and maintenance of the rooms, highlighting the spaciousness, comfortable beds and modern amenities. Although there were occasional minor issues, such as noisy air conditioning units or window functionality, the overall quality aligns with the expectations set by newer La Quinta locations. Families particularly enjoy the accommodations, noting the nice pool area and excellent breakfast that keep children happy.
The hotel's cleanliness extends to all areas, including the grounds and common spaces, contributing to a comfortable and tidy stay. The friendly and helpful staff enhance this positive experience with their welcoming attitude and commitment to guest satisfaction. The dependable shuttle service to and from the airport is another noted convenience.
The pool area is a notable feature, especially for families, though some guests mentioned issues with the pool temperature and occasional cleanliness concerns. Despite these setbacks, the pool remains a highlight for many guests, providing fun and relaxation.
Guests have varied opinions on the beds' comfort with many finding them satisfactory and clean, though some suggest they could be softer for a better sleep experience.
Overall, Spark by Hilton Plainfield Indianapolis Airport is praised for its strategic location, cleanliness, friendly staff and family-friendly amenities, making it a solid choice for travelers.
AI-generatedThis hotel offers facilities for disabled guests and is wheelchair accessible throughout its grounds. Wheelchair-friendly rooms can be booked, and the hotel has elevators. Accessible parking and van parking are available.
AI-generatedThis hotel offers wheelchair accessible facilities. Accessible rooms are available, including a 2 Queen Beds Accessible Room Non-Smoking and a 1 King Bed Accessible Room Non-Smoking. The hotel has an elevator.
AI-generatedThis hotel has wheelchair accessibility throughout its grounds and features an elevator/lift. Accessible rooms are available, including a King Room Accessible Roll In with Shower Non Smoking. Wheelchair-accessible public washrooms and visual alarms in hallways are also present.
SpringHill Suites by Marriott Indianapolis Airport/Plainfield receives mostly positive reviews for its breakfast, rooms, cleanliness, staff and beds. Although some guests were disappointed with the lack of variety in breakfast, many enjoyed the tasty hot breakfast and thought it was good with decent options. The rooms are spacious and well-appointed with modern and stylish furniture and appliances. Cleanliness is highly praised with exceptionally clean rooms and beds. The staff is friendly and accommodating, going above and beyond to make guests' stay enjoyable. The beds are comfortable with well-made sheets and comfortable pillows. Although a few minor issues were pointed out, such as noise and worn-out mattresses, the overall impression is very favorable with guests highly recommending the hotel.