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Summary of reviewsLVG Hotel Collection - Tornielli 9, located in the heart of Novara, offers guests the perfect blend of convenience and tranquility, making it a favored choice for travelers eager to explore the city's historical center. The hotel resides within walking distance of restaurants, bars, shops and notable sites and is just a ten-minute walk from the train station. This enviable location, coupled with the advantage of on-site parking, makes it especially appealing for both leisure and business travelers.
Guests frequently praise the hotel's breakfast offerings for their variety and quality with a wide range of sweet and savory options that include fresh fruits, muesli, cheese and cakes. The buffet style and the option to dine outside are appreciated, though occasional criticisms include diminished options later in the morning and average quality hot drinks. Despite these, the breakfast service is generally regarded as satisfying.
Dinner options at the in-house restaurant are limited, often leading to disappointment. The restaurant primarily serves lunch, which receives positive remarks for affordability and quality. Guests are generally content with recommendations for nearby dining options.
The hotel's historical charm is felt throughout its spacious rooms, complete with high ceilings and ample natural light. Cleanliness is a standout feature with frequent praise for the spotless condition of rooms and efficient housekeeping. However, issues like poor soundproofing, small room sizes and outdated facilities occasionally detract from the experience. Bathrooms are a mixed bag, some well-maintained and others in need of renovation.
The staff's friendliness, helpfulness and professionalism significantly enhance the stay, frequently garnering commendation from guests. Wi-Fi quality receives mixed reviews with many satisfied with the fast and strong connection, although some face occasional issues. Parking in the hotel’s inner courtyard is valued for its security and convenience, despite the additional fee.
Family-friendly amenities are well-regarded with spacious suites that comfortably accommodate larger groups. Although some families note unusual room layouts, the overall experience remains positive, bolstered by big beds and en-suite facilities. The varied and child-friendly breakfast further enhances this appeal.
The comfort of the beds receives mixed feedback with some guests enjoying very comfortable mattresses while others encounter issues with bed quality and configuration. Room decor and furnishings are generally praised for their comfort and aesthetics.
Overall, LVG Hotel Collection - Tornielli 9 provides a solid three-star experience with good value for money. The staff's responsiveness and the hotel’s beautiful historical setting contribute positively to the stay, though certain facilities and services may not fully align with every guest's expectations.
For business travelers, the central location and functional accommodations create a practical environment, facilitating easy access to the city center, university and courthouse. While single rooms are described as small, they serve their purpose effectively for short stays.
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