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Summary of reviewsHotel Dolomiti Schloss, nestled in the heart of Canazei village at the foot of Mount Marmolada, is acclaimed for its prime location. The central position offers easy access to local facilities, shopping, restaurants, nightlife and ski lifts, making it an ideal spot for both relaxation and adventure. Guests enjoy the well-maintained and elegant structure, historic charm, cozy decor and friendly staff, which collectively enhance the welcoming atmosphere.
The hotel’s breakfast generally receives positive feedback for its variety, quality and abundance, catering to both sweet and savory preferences. Fresh fruit juices and diverse selections help ensure a satisfying start to the day, despite occasional mentions of crowding and noise during peak times.
Dinner offerings are also well-regarded with the hotel’s restaurant excelling in typical mountain dishes served in a warm and inviting atmosphere. The Kaiserstube dining venue is particularly praised for its excellent cuisine and attention to detail. Guests enjoy both buffet and menu options, although some report inconsistencies in food quality.
Rooms at Hotel Dolomiti Schloss are spacious, clean and comfortable with many offering stunning mountain views from balconies. The rustic charm and modern comforts create a pleasant ambiance, although some economy rooms are noted to be small or in need of renovation. Overall, the cleanliness and upkeep of the rooms contribute positively to the guest experience.
Staff at the hotel are frequently commended for their friendliness, professionalism and multilingual capabilities. The exceptional service from management and staff enhances the guest experience, creating a personal and inviting atmosphere.
While Wi-Fi connectivity can be weak and inconsistent, the hotel’s wellness center provides a good relaxation spot, albeit small and requiring reservations. The additional fee and limited availability might be drawbacks for some.
Parking receives mixed reviews with free street parking and private garages available, though spaces are limited and can be challenging to find during peak seasons.
Families will find the hotel friendly and accommodating with a welcoming environment despite some noise from other guests. The hotel's location is convenient for exploring the village and accessing ski lifts, making it an excellent base for family vacations and ski enthusiasts.
The quality of beds varies with many guests finding them comfortable while others report issues with hard or sagging mattresses and flat pillows. Recommendations for updates in bedding are noted to enhance the overall sleeping experience.
Despite some areas requiring improvement, Hotel Dolomiti Schloss offers a charming and hospitable stay with its strategic location, beautiful scenery and helpful staff, making it a worthwhile choice for travelers in the Dolomites region.
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