7,258,491 hotelsin 60 categories
Accessible, 4-Star Hotels in Cancun
35 HOTELS IN AND AROUND CANCUNMost popular user searches in Cancun: hotels for adults only.
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$
+6
Info
Summary of reviews
Canopy By Hilton Cancun La Isla delivers a remarkable experience with its exceptional location, modern amenities, and attentive service. Nestled in the heart of Cancun's Hotel Zone, guests enjoy convenient access to dining options, shopping malls, and local attractions, with La Isla Shopping Center and several restaurants and bars within walking distance. Although the beach requires a short walk, the rooftop area makes up for it with a pool and bar offering stunning views and a lively atmosphere.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
Categories
Accessible
4 Star
Beach
$
+11
Info
Summary of reviews
Cancun Bay All Inclusive Hotel is a great choice for travelers seeking a central location with easy access to Cancun's beaches and amenities. The hotel offers mixed reviews on their breakfast, dinner and wifi, but the majority of guests enjoy the diverse food options and clean, comfortable rooms. The staff stands out as being exceptionally friendly and accommodating, providing excellent customer service. The hotel's pool area and private beach are well-maintained and offer a relaxing ambiance for families and guests of all ages. Although the hotel may not be suitable for partygoers, it provides an excellent value for an affordable beach vacation. Overall, Cancun Bay All Inclusive Hotel exceeds expectations and receives praise for its exceptional quality-price ratio.
Categories
4 Star
Accessible
Beach
$
+9
Info
Summary of reviews
Four Points by Sheraton Cancun Centro is highly regarded for its convenient and strategic location, ideal for both business travelers and those keen on exploring Cancun's cultural attractions. Positioned close to the airport and downtown, the hotel offers tranquility with easy access to shopping centers and essential facilities. Guests frequently commend the hotel's friendly staff, whose attentiveness significantly enhances the overall experience.
Breakfast is a highlight, noted for its quality and variety. Guests describe it as tasty and comprehensive, with an extensive buffet catering to diverse tastes, making it a strong start to the day. The inclusion of breakfast in the room price is appreciated, though some suggest improvement in variety over time.
The spacious, clean rooms with modern amenities are a standout feature, with comfortable beds and substantial bathrooms praised for their size and comfort. Despite some mentions of musty smells and outdated hallways, the pleasant atmosphere, pet-friendly policy, and ample natural light contribute positively to guest stays.
The hotel maintains a generally favorable reputation for cleanliness, though some reviews note occasional lapses. The rooftop pool is a delightful highlight, offering a serene spot for relaxation with captivating views. While there are occasional comments on its cleanliness, the allure of the tranquil setting remains strong.
The professionalism and cheerful demeanor of the staff are consistently lauded, making guests feel welcome and enhancing their stay. Additionally, guests consistently enjoy restful nights due to the comfortable beds, further complemented by the delightful amenities like the rooftop pool, making Four Points by Sheraton Cancun Centro a commendable choice for travelers.
Breakfast is a highlight, noted for its quality and variety. Guests describe it as tasty and comprehensive, with an extensive buffet catering to diverse tastes, making it a strong start to the day. The inclusion of breakfast in the room price is appreciated, though some suggest improvement in variety over time.
The spacious, clean rooms with modern amenities are a standout feature, with comfortable beds and substantial bathrooms praised for their size and comfort. Despite some mentions of musty smells and outdated hallways, the pleasant atmosphere, pet-friendly policy, and ample natural light contribute positively to guest stays.
The hotel maintains a generally favorable reputation for cleanliness, though some reviews note occasional lapses. The rooftop pool is a delightful highlight, offering a serene spot for relaxation with captivating views. While there are occasional comments on its cleanliness, the allure of the tranquil setting remains strong.
The professionalism and cheerful demeanor of the staff are consistently lauded, making guests feel welcome and enhancing their stay. Additionally, guests consistently enjoy restful nights due to the comfortable beds, further complemented by the delightful amenities like the rooftop pool, making Four Points by Sheraton Cancun Centro a commendable choice for travelers.
Categories
Accessible
4 Star
Pool
Outdoor Pool
$
+4
Info
Summary of reviews
Flamingo Cancun All Inclusive is celebrated for its prime beachfront location, offering picturesque ocean views and easy access to key attractions, shopping centers and nightlife hotspots, ensuring a perfect blend of convenience and tranquility. The beachfront pools, multiple restaurant options and nearby bus stop enhance guests' experiences, allowing them to relax within the hotel grounds without needing to venture far.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers.
Categories
4 Star
Accessible
Golf
$
Info
Summary of reviews
The Westin Resort & Spa Cancun enjoys a prime beachfront location close to the airport, making it extremely convenient for travelers. Positioned at the quieter southern end of the hotel zone, the resort provides a peaceful and serene environment while still being connected to central Cancun by frequent bus services. The stunning sea views, direct beach access and beautiful sunrises enhance the resort’s appeal, making it a top choice for visitors. The family-friendly amenities, multiple pools and well-maintained facilities contribute to an enjoyable stay for all guests.
The breakfast offerings at The Westin Resort & Spa Cancun receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.
The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.
Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.
Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.
The staff at The Westin Resort & Spa Cancun is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.
WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.
The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.
The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.
The beach at The Westin Resort & Spa Cancun is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.
Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
The breakfast offerings at The Westin Resort & Spa Cancun receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.
The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.
Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.
Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.
The staff at The Westin Resort & Spa Cancun is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.
WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.
The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.
The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.
The beach at The Westin Resort & Spa Cancun is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.
Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
Categories
4 Star
Accessible
Golf
$
+12
Info
Summary of reviews
Emporio Cancun - Buy All Inclusive Option is a fantastic hotel for beach lovers with a great location right on the beautiful Caribbean beach. The breakfast buffet is delicious and satisfying with a mix of traditional Mexican and American food. The hotel offers great dining options with two a la carte restaurants and a buffet, although some guests noted that the wait times for meals could be long. The rooms are spacious and comfortable with modern amenities and beautiful views of the ocean, although some guests mentioned issues with dampness and cleanliness. The hotel is praised for being clean and well-maintained with exceptional service provided by friendly and attentive staff. The enormous amount of swimming pools and beautiful private beach make Emporio Cancun - Buy All Inclusive Option a great option for families looking to enjoy a vacation in Cancun. The beds are cozy and comfortable, although a small minority found them uncomfortable. Overall, Emporio Cancun - Buy All Inclusive Option provides an exceptional location and beach experience with great amenities and service.
Categories
Accessible
4 Star
Beach
$
+9
Info
Summary of reviews
The Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a beautiful and conveniently located property with safe and beautiful beachfront access. Breakfast options are delicious with plenty of food to choose from and the Mexican and Italian options are particular favorites. The dining experience receives mixed reviews, but the a la carte restaurants earn positive reviews for their exquisite dishes. The rooms have mixed reviews with some reporting issues such as moldy smells, but many guests praise the cleanliness and comfort. The staff is praised for their friendliness, professionalism and willingness to assist guests. The pool area and beach are seen as positives, but improvements could be made to offer more comfortable seating and better noise control. The resort caters well for families with excellent facilities and entertainment all day. The beds at the hotel had mixed reviews with some guests finding them extremely comfortable, while others found them too soft or uncomfortable. The all-inclusive package is seen as exceptional with guests raving about the excellent food, drinks and staff. Overall, the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a great option for a vacation spot with beautiful beaches, great amenities and excellent staff.
Categories
Accessible
4 Star
Beachfront
$
+11
Info
Summary of reviews
Seadust Cancun Family Resort – All-Inclusive is celebrated for its prime location, offering breathtaking beachfront views and easy access to both the beach and airport. Ideal for families, this resort features a water park and numerous child-friendly amenities, making it a popular choice for family vacations. The accommodating and friendly staff further enhance the experience with their attentive service.
Breakfast receives mixed feedback; it excels in variety and quality, but logistical issues such as long waits limit the experience. Dinner similarly enjoys praise for staff like Maria and Pedro, but the quality ranges widely and wait times can be excessive, especially for à la carte dining.
Rooms are often described as spacious with amazing balcony views, though opinions on cleanliness and decor vary. While some guests find them well-maintained, others cite issues like musty odors and dated interiors. Cleanliness overall is a concern, as mixed reviews note well-kept rooms upon arrival but also highlight problems like dirty floors and unclean bathrooms.
The pool areas are generally well-received, particularly the stunning infinity pool and the family-friendly water park. However, the pools can get crowded and cleanliness issues have been reported. Similarly, the beautiful beachfront is praised for its scenery and convenience, though occasional seaweed and overcrowding detract from the experience.
A standout feature of the resort is its family-friendly environment with numerous activities for children and high-quality facilities designed to keep kids entertained. The beds receive varied reviews with some guests finding them comfortable while others encounter issues with hard or damaged mattresses and stained bedding.
The all-inclusive package garners mixed reactions. While some appreciate the inclusivity and overall perks, others find it confusing and feel it falls short of expectations due to inconsistencies and additional charges for certain items. The water park, though small, is a hit among families, offering enjoyment and aesthetic appeal despite being somewhat distant from the main pool area.
In summary, Seadust Cancun Beach Resort - All Inclusive is a delightful option for families seeking a picturesque beachfront location with numerous child-friendly amenities. While there are areas needing improvement, the friendly staff, variety of activities and beautiful views make it an appealing destination.
Breakfast receives mixed feedback; it excels in variety and quality, but logistical issues such as long waits limit the experience. Dinner similarly enjoys praise for staff like Maria and Pedro, but the quality ranges widely and wait times can be excessive, especially for à la carte dining.
Rooms are often described as spacious with amazing balcony views, though opinions on cleanliness and decor vary. While some guests find them well-maintained, others cite issues like musty odors and dated interiors. Cleanliness overall is a concern, as mixed reviews note well-kept rooms upon arrival but also highlight problems like dirty floors and unclean bathrooms.
The pool areas are generally well-received, particularly the stunning infinity pool and the family-friendly water park. However, the pools can get crowded and cleanliness issues have been reported. Similarly, the beautiful beachfront is praised for its scenery and convenience, though occasional seaweed and overcrowding detract from the experience.
A standout feature of the resort is its family-friendly environment with numerous activities for children and high-quality facilities designed to keep kids entertained. The beds receive varied reviews with some guests finding them comfortable while others encounter issues with hard or damaged mattresses and stained bedding.
The all-inclusive package garners mixed reactions. While some appreciate the inclusivity and overall perks, others find it confusing and feel it falls short of expectations due to inconsistencies and additional charges for certain items. The water park, though small, is a hit among families, offering enjoyment and aesthetic appeal despite being somewhat distant from the main pool area.
In summary, Seadust Cancun Beach Resort - All Inclusive is a delightful option for families seeking a picturesque beachfront location with numerous child-friendly amenities. While there are areas needing improvement, the friendly staff, variety of activities and beautiful views make it an appealing destination.
Categories
Accessible
4 Star
Beach
$
+4
Info
Summary of reviews
Krystal Cancun enjoys a prime location in the heart of Cancun's vibrant Hotel Zone. Guests appreciate the hotel's immediate proximity to a stunning beach and its close distance to popular nightlife spots like Coco Bongo and Senor Frogs. The hotel offers convenient access to various restaurants, bars, shopping centers and transportation options, making it suitable for both leisure and business travelers. The breathtaking ocean views from the rooms are frequently highlighted, further enhancing the overall experience.
The breakfast experience receives praise for its variety and quality, particularly the extensive buffet and enthusiastic service from staff members like Alicia. However, there are some areas for improvement, such as occasional slow service, lack of variety and issues with food quality consistency.
Dinner at Krystal Cancun receives mixed reviews. Guests commend the excellent food at the Mediterranean and Las Velas restaurants, while the buffet offerings and some other dining options are critiqued for being limited and sometimes bland. The service quality varies with some staff being praised for their attentiveness and others criticized for rushed and inattentive behavior.
The rooms at Krystal Cancun are noted for their spaciousness and spectacular ocean views. Guests also mention the affordability of room upgrades and newly renovated rooms that offer modern touches. However, many rooms are described as dated with issues such as musty smells, malfunctioning air conditioning and inconsistent cleanliness. Maintenance problems, such as old bathroom fixtures and outdated furniture, are common complaints.
Cleanliness throughout the hotel is a mixed bag. While guests appreciate the clean beach and pool areas, along with friendly cleaning staff, there are significant issues with room cleanliness and maintenance. Reports of dirty showers, mold and neglected common areas detract from the overall experience.
The staff receives both accolades and criticisms. While many guests mention the friendliness and helpfulness of housekeepers, waiters and bellboys, reception staff are often described as slow and ineffective. The inconsistency in service quality across different departments is a notable issue.
Wi-Fi service at Krystal Cancun is inconsistent. Some guests report reliable connections, while others experience frequent disruptions and weak signals, especially in certain areas like rooms and poolside.
The spa receives generally positive feedback with guests enjoying the calming experience and spacious facilities. However, some maintenance issues and limited variety in treatments are noted.
The gym is appreciated for its equipment but is described as small and occasionally out of service. Maintenance and cleanliness issues are also mentioned.
The pool area is a highlight, described as amazing and beautiful with stunning ocean views and well-maintained facilities. Swim-up bars and beachfront access add a luxurious touch, although issues like early closures and overcrowding are noted.
The beach at Krystal Cancun is highly praised for its beauty, cleanliness and pristine condition. Guests enjoy the white sand and clear blue waters, along with ample space and good beach service. The hotel's convenient beach access and proximity to nightlife enhance the overall appeal.
In summary, Krystal Cancun offers a mixed experience with its unbeatable location, scenic views and enjoyable beach and pool areas counterbalanced by inconsistent room quality, cleanliness issues and varying levels of service.
The breakfast experience receives praise for its variety and quality, particularly the extensive buffet and enthusiastic service from staff members like Alicia. However, there are some areas for improvement, such as occasional slow service, lack of variety and issues with food quality consistency.
Dinner at Krystal Cancun receives mixed reviews. Guests commend the excellent food at the Mediterranean and Las Velas restaurants, while the buffet offerings and some other dining options are critiqued for being limited and sometimes bland. The service quality varies with some staff being praised for their attentiveness and others criticized for rushed and inattentive behavior.
The rooms at Krystal Cancun are noted for their spaciousness and spectacular ocean views. Guests also mention the affordability of room upgrades and newly renovated rooms that offer modern touches. However, many rooms are described as dated with issues such as musty smells, malfunctioning air conditioning and inconsistent cleanliness. Maintenance problems, such as old bathroom fixtures and outdated furniture, are common complaints.
Cleanliness throughout the hotel is a mixed bag. While guests appreciate the clean beach and pool areas, along with friendly cleaning staff, there are significant issues with room cleanliness and maintenance. Reports of dirty showers, mold and neglected common areas detract from the overall experience.
The staff receives both accolades and criticisms. While many guests mention the friendliness and helpfulness of housekeepers, waiters and bellboys, reception staff are often described as slow and ineffective. The inconsistency in service quality across different departments is a notable issue.
Wi-Fi service at Krystal Cancun is inconsistent. Some guests report reliable connections, while others experience frequent disruptions and weak signals, especially in certain areas like rooms and poolside.
The spa receives generally positive feedback with guests enjoying the calming experience and spacious facilities. However, some maintenance issues and limited variety in treatments are noted.
The gym is appreciated for its equipment but is described as small and occasionally out of service. Maintenance and cleanliness issues are also mentioned.
The pool area is a highlight, described as amazing and beautiful with stunning ocean views and well-maintained facilities. Swim-up bars and beachfront access add a luxurious touch, although issues like early closures and overcrowding are noted.
The beach at Krystal Cancun is highly praised for its beauty, cleanliness and pristine condition. Guests enjoy the white sand and clear blue waters, along with ample space and good beach service. The hotel's convenient beach access and proximity to nightlife enhance the overall appeal.
In summary, Krystal Cancun offers a mixed experience with its unbeatable location, scenic views and enjoyable beach and pool areas counterbalanced by inconsistent room quality, cleanliness issues and varying levels of service.
Categories
4 Star
Accessible
Golf
$
+11
Info
Categories
Accessible
4 Star
Tennis
$
Info
Summary of reviews
The Courtyard by Marriott Cancun Airport receives numerous positive reviews, particularly for its prime location, cleanliness and service. Strategically situated near Cancun International Airport, the hotel offers exceptional convenience, especially for travelers with early flights or brief stopovers. The free shuttle service is frequently praised for its efficiency, facilitating easy and quick airport transfers. Moreover, the hotel provides straightforward access to car rental services and major highways, making onward travel hassle-free.
Guests regularly commend the spacious, clean and comfortable rooms that feature modern décor, effective air conditioning and well-maintained facilities. The beds stand out for their comfort, contributing significantly to restful stays with ample soundproofing ensuring a quiet environment. The bathrooms, updated and clean, add to the overall positive experience.
The breakfast buffet at the hotel garners acclaim for its extensive and varied offerings, including hot dishes, fresh fruits and custom omelettes, providing excellent value and quality. Likewise, the dinner experience, despite some criticisms regarding high prices and inconsistent food quality, receives appreciation for its varied menu and friendly service.
Common facilities such as the pool and gym contribute to the hotel's appeal. The pool area, noted for its beauty and cleanliness, offers a relaxing atmosphere, enhanced by surrounding gardens and jacuzzis. Meanwhile, the gym, despite being small, is well-equipped and appreciated for its 24-hour availability.
Cleanliness is a hallmark of the hotel with guests frequently describing the rooms and public spaces as immaculate and well-kept. The friendly, attentive staff significantly enhance the guest experience, providing excellent service and creating a welcoming atmosphere.
The availability of free and secure parking adds convenience for guests traveling by car. The hotel's family-friendly environment is also highlighted with spacious rooms and a quiet atmosphere suitable for families.
Although the free Wi-Fi receives mixed reviews with some guests experiencing poor and unreliable connections, the overall sentiment is that improvements in this area could enhance the guest experience.
In summary, the Courtyard by Marriott Cancun Airport is highly recommended for its strategic location, clean and comfortable accommodations and superb service, making it an ideal choice for travelers seeking convenience and comfort near Cancun's airport.
Guests regularly commend the spacious, clean and comfortable rooms that feature modern décor, effective air conditioning and well-maintained facilities. The beds stand out for their comfort, contributing significantly to restful stays with ample soundproofing ensuring a quiet environment. The bathrooms, updated and clean, add to the overall positive experience.
The breakfast buffet at the hotel garners acclaim for its extensive and varied offerings, including hot dishes, fresh fruits and custom omelettes, providing excellent value and quality. Likewise, the dinner experience, despite some criticisms regarding high prices and inconsistent food quality, receives appreciation for its varied menu and friendly service.
Common facilities such as the pool and gym contribute to the hotel's appeal. The pool area, noted for its beauty and cleanliness, offers a relaxing atmosphere, enhanced by surrounding gardens and jacuzzis. Meanwhile, the gym, despite being small, is well-equipped and appreciated for its 24-hour availability.
Cleanliness is a hallmark of the hotel with guests frequently describing the rooms and public spaces as immaculate and well-kept. The friendly, attentive staff significantly enhance the guest experience, providing excellent service and creating a welcoming atmosphere.
The availability of free and secure parking adds convenience for guests traveling by car. The hotel's family-friendly environment is also highlighted with spacious rooms and a quiet atmosphere suitable for families.
Although the free Wi-Fi receives mixed reviews with some guests experiencing poor and unreliable connections, the overall sentiment is that improvements in this area could enhance the guest experience.
In summary, the Courtyard by Marriott Cancun Airport is highly recommended for its strategic location, clean and comfortable accommodations and superb service, making it an ideal choice for travelers seeking convenience and comfort near Cancun's airport.
Categories
4 Star
Accessible
Honeymoon
$
+2
Info
Summary of reviews
Fairfield Inn & Suites by Marriott Cancun Airport enjoys a prime location ideally suited for travelers needing quick and easy access to Cancun Airport with only a few minutes' commute and a complimentary shuttle service enhancing the convenience. Many guests appreciate the tranquil and quiet environment despite the proximity to the airport, making it a stress-free choice for those arriving late or leaving early.
Guests regularly praise the breakfast, highlighting a rich buffet with a broad selection of American and Mexican dishes and a complimentary service that adds considerable value. Despite some calls for greater variety and improvement in specific items, the breakfast experience is largely seen as delicious and nutritious.
Dinner at the hotel's restaurant also garners positive remarks for its delicious food and variety, though some felt the prices were high and the portions not always worth it. The efficient and friendly service, particularly from the restaurant staff, is consistently praised, adding to the overall dining experience.
The rooms are often described as comfortable, spacious, modern and spotlessly clean with many guests noting the pleasant atmosphere and efficient facilities. While there are occasional minor cleanliness issues, the general consensus highlights the excellent upkeep and comfort offered by the rooms.
Cleanliness throughout the hotel is highly commendable with most guests noting the impeccable standards in all areas including the gym, lobby and outdoors. While a few isolated incidents of lapses in cleanliness are reported, the overall impression remains positive, benefiting from the modern design and diligent staff efforts.
The staff at Fairfield Inn & Suites by Marriott Cancun Airport are frequently appreciated for their friendliness, attentiveness and professionalism. From the front desk to the maintenance crew, the dedication to guest satisfaction is highly praised, despite a few instances of inconsistency.
The wifi experience is generally positive with most guests finding the connection reliable and fast, though a few mention intermittent issues. This complements the smooth and efficient services provided by the hotel, adding to the guest convenience.
The gym and pool facilities also receive favorable reviews with many appreciating the clean, well-equipped gym and the serene, well-maintained pool area being noted as highlights. There are minor remarks about pool cleanliness, but these are overshadowed by the overall positive feedback.
Parking is another well-regarded feature, noted for being ample organized and conveniently close to the hotel with added security. A few suggestions for improvements in organization and lighting are mentioned, but generally, the parking experience complements the easy and pleasant stay.
Lastly, the beds are widely praised for their exceptional comfort with many guests ensuring a restful night’s sleep thanks to the high-quality bedding and spacious, inviting rooms.
Overall, Fairfield Inn & Suites by Marriott Cancun Airport stands as a convenient, comfortable and well-maintained choice for travelers, bolstered by excellent service, cleanliness and a range of amenities that cater well to the needs of its guests.
Guests regularly praise the breakfast, highlighting a rich buffet with a broad selection of American and Mexican dishes and a complimentary service that adds considerable value. Despite some calls for greater variety and improvement in specific items, the breakfast experience is largely seen as delicious and nutritious.
Dinner at the hotel's restaurant also garners positive remarks for its delicious food and variety, though some felt the prices were high and the portions not always worth it. The efficient and friendly service, particularly from the restaurant staff, is consistently praised, adding to the overall dining experience.
The rooms are often described as comfortable, spacious, modern and spotlessly clean with many guests noting the pleasant atmosphere and efficient facilities. While there are occasional minor cleanliness issues, the general consensus highlights the excellent upkeep and comfort offered by the rooms.
Cleanliness throughout the hotel is highly commendable with most guests noting the impeccable standards in all areas including the gym, lobby and outdoors. While a few isolated incidents of lapses in cleanliness are reported, the overall impression remains positive, benefiting from the modern design and diligent staff efforts.
The staff at Fairfield Inn & Suites by Marriott Cancun Airport are frequently appreciated for their friendliness, attentiveness and professionalism. From the front desk to the maintenance crew, the dedication to guest satisfaction is highly praised, despite a few instances of inconsistency.
The wifi experience is generally positive with most guests finding the connection reliable and fast, though a few mention intermittent issues. This complements the smooth and efficient services provided by the hotel, adding to the guest convenience.
The gym and pool facilities also receive favorable reviews with many appreciating the clean, well-equipped gym and the serene, well-maintained pool area being noted as highlights. There are minor remarks about pool cleanliness, but these are overshadowed by the overall positive feedback.
Parking is another well-regarded feature, noted for being ample organized and conveniently close to the hotel with added security. A few suggestions for improvements in organization and lighting are mentioned, but generally, the parking experience complements the easy and pleasant stay.
Lastly, the beds are widely praised for their exceptional comfort with many guests ensuring a restful night’s sleep thanks to the high-quality bedding and spacious, inviting rooms.
Overall, Fairfield Inn & Suites by Marriott Cancun Airport stands as a convenient, comfortable and well-maintained choice for travelers, bolstered by excellent service, cleanliness and a range of amenities that cater well to the needs of its guests.
Categories
4 Star
Accessible
Honeymoon
$
+4
Info
Summary of reviews
The Hilton Garden Inn Cancun Airport is favored by guests primarily for its unmatched location within the airport grounds, making it exceptionally convenient for travelers with late arrivals and early departures. Proximity to the terminals and car rental services, along with a complimentary shuttle, ensures easy and fast transfers, offering unparalleled convenience.
The hotel’s breakfast generally receives positive feedback for its variety and fresh offerings, despite some inconsistencies in cost and service quality. Dinner experiences are more mixed with some guests praising the food's taste while others criticize its high prices, limited variety and poor service.
Rooms at the hotel are often described as spacious, clean, modern and comfortable with effective soundproofing and ample amenities contributing to a pleasant stay. Despite minor issues like dim lighting and occasional cleanliness lapses, the overall cleanliness and maintenance of the hotel are highly praised. The staff, particularly individuals at the reception and restaurant, receive commendations for their friendliness and helpfulness, although there are some reports of inconsistent service quality.
The hotel's amenities, including the gym and pool, enhance the guest experience. The rooftop gym is well-maintained and equipped, offering a pleasant workout environment with access to the pool. The pool itself is noted for its beautiful design and inviting ambiance, further complemented by the adjacent bar and dining areas.
For families, the hotel provides a welcoming environment with spacious rooms, kid-friendly facilities and attentive staff. The availability of babysitting services and a dedicated play area ensure a comfortable stay for family travelers.
The beds at Hilton Garden Inn Cancun Airport are frequently highlighted for their comfort with most guests reporting excellent sleep quality. Despite occasional mentions of firmness or noise, the overall consensus is positive, emphasizing the comfortable and supportive nature of the bedding.
In summary, the Hilton Garden Inn Cancun Airport stands out for its convenient location, cleanliness and comfortable accommodations, making it a solid choice for travelers seeking convenience and comfort.
The hotel’s breakfast generally receives positive feedback for its variety and fresh offerings, despite some inconsistencies in cost and service quality. Dinner experiences are more mixed with some guests praising the food's taste while others criticize its high prices, limited variety and poor service.
Rooms at the hotel are often described as spacious, clean, modern and comfortable with effective soundproofing and ample amenities contributing to a pleasant stay. Despite minor issues like dim lighting and occasional cleanliness lapses, the overall cleanliness and maintenance of the hotel are highly praised. The staff, particularly individuals at the reception and restaurant, receive commendations for their friendliness and helpfulness, although there are some reports of inconsistent service quality.
The hotel's amenities, including the gym and pool, enhance the guest experience. The rooftop gym is well-maintained and equipped, offering a pleasant workout environment with access to the pool. The pool itself is noted for its beautiful design and inviting ambiance, further complemented by the adjacent bar and dining areas.
For families, the hotel provides a welcoming environment with spacious rooms, kid-friendly facilities and attentive staff. The availability of babysitting services and a dedicated play area ensure a comfortable stay for family travelers.
The beds at Hilton Garden Inn Cancun Airport are frequently highlighted for their comfort with most guests reporting excellent sleep quality. Despite occasional mentions of firmness or noise, the overall consensus is positive, emphasizing the comfortable and supportive nature of the bedding.
In summary, the Hilton Garden Inn Cancun Airport stands out for its convenient location, cleanliness and comfortable accommodations, making it a solid choice for travelers seeking convenience and comfort.
Categories
Accessible
4 Star
Honeymoon
$
+1
Info
Summary of reviews
Real Inn Cancún stands out primarily for its exceptional location in Cancún's Hotel Zone, showcasing picturesque lagoon views and convenient access to both bustling downtown and serene beach areas. Its strategic position makes it easy for guests to reach Isla Mujeres, Playa del Carmen and various public beaches without hassle. The hotel’s proximity to bus stations further enhances its convenience for transit users. While the immediate dining options are limited, efficient public transportation mitigates this minor drawback.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
Categories
4 Star
Accessible
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
$
+4
Info
Summary of reviews
Fiesta Inn Cancun Las Americas is a well-regarded hotel praised for its outstanding location and convenient amenities. Nestled within the bustling Plaza Las Americas shopping center in downtown Cancun, it offers easy access to a variety of shopping and dining options, making it an optimal choice for both leisure and business travelers. Guests benefit from the strategic positioning, enabling exploration of both the hotel zone and downtown Cancun with ease, facilitated by nearby public transportation.
The hotel's dining options, particularly the dinner offerings, receive positive feedback for their quality and service, with the fish tacos notably standing out. Although breakfast receives mixed reviews, with some guests finding it expensive, the taste and variety of the offerings are generally appreciated on better days.
Accommodations at the Fiesta Inn are commended for their comfort and cleanliness. Many guests note the spaciousness of the rooms and the comfort of the beds, though there is some variability in room size and amenities which might not meet everyone’s expectations. Overall, the rooms are modern, clean, and well-maintained, with attractive views adding to a pleasant stay.
Cleanliness is a strong point for the hotel, with reviews frequently highlighting the immaculate state of both rooms and common areas. The staff is lauded for their friendliness and attentiveness, with particular staff members singled out for their exceptional service, which significantly enhances the guest experience.
In terms of amenities, the hotel offers dependable, if occasionally inconsistent, WiFi, and a gym that, while basic, provides a satisfactory workout environment. The rooftop pool, featuring a jacuzzi and offering stunning city views, is a favorite among guests, providing a relaxing setting despite some minor maintenance issues.
The hotel's favorable price-quality ratio and excellent service make it a commendable choice, particularly noted for business travelers seeking a balance of work and relaxation. While there are areas for improvement, such as some aging facilities, Fiesta Inn Cancun Las Americas remains a popular choice for visitors seeking convenience, comfort, and an enjoyable stay in Cancun.
The hotel's dining options, particularly the dinner offerings, receive positive feedback for their quality and service, with the fish tacos notably standing out. Although breakfast receives mixed reviews, with some guests finding it expensive, the taste and variety of the offerings are generally appreciated on better days.
Accommodations at the Fiesta Inn are commended for their comfort and cleanliness. Many guests note the spaciousness of the rooms and the comfort of the beds, though there is some variability in room size and amenities which might not meet everyone’s expectations. Overall, the rooms are modern, clean, and well-maintained, with attractive views adding to a pleasant stay.
Cleanliness is a strong point for the hotel, with reviews frequently highlighting the immaculate state of both rooms and common areas. The staff is lauded for their friendliness and attentiveness, with particular staff members singled out for their exceptional service, which significantly enhances the guest experience.
In terms of amenities, the hotel offers dependable, if occasionally inconsistent, WiFi, and a gym that, while basic, provides a satisfactory workout environment. The rooftop pool, featuring a jacuzzi and offering stunning city views, is a favorite among guests, providing a relaxing setting despite some minor maintenance issues.
The hotel's favorable price-quality ratio and excellent service make it a commendable choice, particularly noted for business travelers seeking a balance of work and relaxation. While there are areas for improvement, such as some aging facilities, Fiesta Inn Cancun Las Americas remains a popular choice for visitors seeking convenience, comfort, and an enjoyable stay in Cancun.
Categories
4 Star
Accessible
Sustainability Journey
$
+2
Info
Summary of reviews
Adhara Hacienda Cancun enjoys a strategic location in downtown Cancun, providing convenient access to the ADO bus station, department stores, local eateries and key attractions like Plaza Palapas and Market 23. Although it is not situated near the beach, the hotel offers a complimentary shuttle to public beaches, ensuring guests can easily experience both downtown and coastal areas. The surrounding neighborhood is quiet and safe, making it ideal for restful stays while still being a practical base for sightseeing and exploring the city.
The hotel’s breakfast buffet is frequently praised for its variety, quality and abundance. Guests appreciate the generous selection of Mexican and international dishes, fresh fruits, cereals and made-to-order hot items. The excellent service provided by the breakfast staff enhances the dining experience, making breakfast a notable highlight of guests' stays.
Adhara Hacienda Cancun also offers dinner options that have received praise for their tasty and diverse offerings with notable dishes such as grilled salmon and ceviche. However, the dinner menu could benefit from more variety and some diners have found certain items to be expensive.
Guests typically find the rooms spacious and clean with large comfortable beds and well-maintained facilities. The beautiful architecture and quiet location further enhance the overall experience. Some rooms, however, show signs of aging and minor issues such as noise and lack of modern amenities have been mentioned. Despite these, the overall consensus remains positive, underscoring the balance of affordability and quality.
Cleanliness is a standout feature of Adhara Hacienda Cancun. Both rooms and common areas are spotless and well-maintained with diligent housekeeping staff contributing significantly to guests' comfort. The pool area and dining spaces are similarly clean, adding to the enjoyable environment.
The staff at Adhara Hacienda Cancun are frequently commended for their friendliness, attentiveness and helpful nature. While there are a few reports of inconsistent service, particularly at the reception, the majority of guests find the team welcoming and professional.
WiFi at the hotel generally receives positive reviews for being strong, stable and fast. A few guests have noted fluctuations in connectivity, but the overall experience is favorable, adding to the convenience for travelers.
The hotel's gym is well-regarded, described as well-equipped and clean. Although small, it meets the needs of most guests, offering a variety of cardio machines and fitness equipment with 24/7 access and air conditioning being additional perks.
The pool at Adhara Hacienda Cancun is often highlighted as a key feature. It’s described as large, clean and family-friendly with a beautiful surrounding area and convenient amenities like sun loungers and a poolside bar. Despite occasional issues like pool noise or mosquitoes, the pool area generally exceeds guest expectations.
Parking facilities at the hotel are highly praised for their abundance, convenience and security with free, secure and ample parking being major plus points.
Adhara Hacienda Cancun stands out as a family-friendly hotel with a range of amenities tailored for family comfort and enjoyment. The large rooms accommodate families well, making it an ideal destination for both short and extended stays.
The hotel’s breakfast buffet is frequently praised for its variety, quality and abundance. Guests appreciate the generous selection of Mexican and international dishes, fresh fruits, cereals and made-to-order hot items. The excellent service provided by the breakfast staff enhances the dining experience, making breakfast a notable highlight of guests' stays.
Adhara Hacienda Cancun also offers dinner options that have received praise for their tasty and diverse offerings with notable dishes such as grilled salmon and ceviche. However, the dinner menu could benefit from more variety and some diners have found certain items to be expensive.
Guests typically find the rooms spacious and clean with large comfortable beds and well-maintained facilities. The beautiful architecture and quiet location further enhance the overall experience. Some rooms, however, show signs of aging and minor issues such as noise and lack of modern amenities have been mentioned. Despite these, the overall consensus remains positive, underscoring the balance of affordability and quality.
Cleanliness is a standout feature of Adhara Hacienda Cancun. Both rooms and common areas are spotless and well-maintained with diligent housekeeping staff contributing significantly to guests' comfort. The pool area and dining spaces are similarly clean, adding to the enjoyable environment.
The staff at Adhara Hacienda Cancun are frequently commended for their friendliness, attentiveness and helpful nature. While there are a few reports of inconsistent service, particularly at the reception, the majority of guests find the team welcoming and professional.
WiFi at the hotel generally receives positive reviews for being strong, stable and fast. A few guests have noted fluctuations in connectivity, but the overall experience is favorable, adding to the convenience for travelers.
The hotel's gym is well-regarded, described as well-equipped and clean. Although small, it meets the needs of most guests, offering a variety of cardio machines and fitness equipment with 24/7 access and air conditioning being additional perks.
The pool at Adhara Hacienda Cancun is often highlighted as a key feature. It’s described as large, clean and family-friendly with a beautiful surrounding area and convenient amenities like sun loungers and a poolside bar. Despite occasional issues like pool noise or mosquitoes, the pool area generally exceeds guest expectations.
Parking facilities at the hotel are highly praised for their abundance, convenience and security with free, secure and ample parking being major plus points.
Adhara Hacienda Cancun stands out as a family-friendly hotel with a range of amenities tailored for family comfort and enjoyment. The large rooms accommodate families well, making it an ideal destination for both short and extended stays.
Categories
4 Star
Accessible
Honeymoon
$
Info
Summary of reviews
Wyndham Garden Cancun Downtown enjoys a prime location in the heart of Cancun, making it ideal for both leisure and business travelers. The hotel's strategic spot provides easy access to popular attractions like local restaurants, shopping centers such as Plaza Las Americas and local markets. Proximity to the ADO bus station and the airport adds to its convenience, especially for those with further travel plans. Although some guests mention traffic issues and a distance from the beach, the centralized location remains a key asset.
Breakfast at the hotel receives mixed reviews with many guests appreciating the variety of options including fresh fruit, pastries, Mexican dishes and hearty meals. The attentiveness of the breakfast staff and the convenience of early service are also highlighted. However, critiques focus on limited variety and occasional issues with food quality and service efficiency.
Dinner at Wyndham Garden Cancun Downtown garners a mixed reception. Guests value the convenience of the on-site restaurant, particularly noting the pizzas as exceptional. Nonetheless, criticisms include limited menu variety, small portions and food quality not meeting expectations with some guests perceiving the grilled chicken and vegetables as especially disappointing.
Rooms at the hotel are generally praised for their spaciousness, comfort and cleanliness. Many guests appreciate the amenities like comfortable beds, large TVs, refrigerators and microwaves. However, some find the rooms dated and report occasional maintenance issues such as malfunctioning air conditioning and poor sound insulation from neighboring rooms. Despite these drawbacks, the rooms' size and cleanliness make them a reliable choice for many travelers.
Cleanliness across the hotel, from rooms to common areas, is frequently commended. The daily housekeeping helps maintain a fresh and tidy environment. While some minor maintenance issues are noted, the overall consensus leans toward a positive experience regarding hygiene and cleanliness.
The staff at Wyndham Garden Cancun Downtown are often described as friendly, professional and helpful with particular praise for individuals at the reception and other service areas. Though there are isolated complaints about service inconsistency and occasional rudeness, the general sentiment is that the staff significantly enhance guests' experiences.
The complimentary Wi-Fi at the hotel is mostly reliable with many guests reporting strong and consistent connectivity. Despite occasional complaints about slow speeds or weak signals in some areas, the overall experience is satisfactory for the majority.
The gym is seen as small but functional, offering 24-hour access which is appreciated by guests. Some suggest improvements in equipment variety and space. The pool also brings mixed reviews; while it is clean and family-friendly, some guests note its small size and occasional maintenance needs.
Parking at the hotel is mostly praised for being secure and convenient. There are ample parking spaces and guests appreciate the free, guarded and easy-to-access parking facilities, though minor inconveniences like exposure to rain and limited parking options are mentioned.
For families, Wyndham Garden Cancun Downtown is highly recommended, offering spacious rooms, family-friendly amenities and a central location that simplifies outings. Despite a few remarks on noise and a lack of organized events for children, the hotel is noted for its accommodating atmosphere and suitability for family vacations.
In summary, Wyndham Garden Cancun Downtown offers a favorable stay with its prime location, clean and comfortable rooms, friendly staff and family-friendly amenities, despite some mixed experiences with dining, room maintenance and facilities.
Breakfast at the hotel receives mixed reviews with many guests appreciating the variety of options including fresh fruit, pastries, Mexican dishes and hearty meals. The attentiveness of the breakfast staff and the convenience of early service are also highlighted. However, critiques focus on limited variety and occasional issues with food quality and service efficiency.
Dinner at Wyndham Garden Cancun Downtown garners a mixed reception. Guests value the convenience of the on-site restaurant, particularly noting the pizzas as exceptional. Nonetheless, criticisms include limited menu variety, small portions and food quality not meeting expectations with some guests perceiving the grilled chicken and vegetables as especially disappointing.
Rooms at the hotel are generally praised for their spaciousness, comfort and cleanliness. Many guests appreciate the amenities like comfortable beds, large TVs, refrigerators and microwaves. However, some find the rooms dated and report occasional maintenance issues such as malfunctioning air conditioning and poor sound insulation from neighboring rooms. Despite these drawbacks, the rooms' size and cleanliness make them a reliable choice for many travelers.
Cleanliness across the hotel, from rooms to common areas, is frequently commended. The daily housekeeping helps maintain a fresh and tidy environment. While some minor maintenance issues are noted, the overall consensus leans toward a positive experience regarding hygiene and cleanliness.
The staff at Wyndham Garden Cancun Downtown are often described as friendly, professional and helpful with particular praise for individuals at the reception and other service areas. Though there are isolated complaints about service inconsistency and occasional rudeness, the general sentiment is that the staff significantly enhance guests' experiences.
The complimentary Wi-Fi at the hotel is mostly reliable with many guests reporting strong and consistent connectivity. Despite occasional complaints about slow speeds or weak signals in some areas, the overall experience is satisfactory for the majority.
The gym is seen as small but functional, offering 24-hour access which is appreciated by guests. Some suggest improvements in equipment variety and space. The pool also brings mixed reviews; while it is clean and family-friendly, some guests note its small size and occasional maintenance needs.
Parking at the hotel is mostly praised for being secure and convenient. There are ample parking spaces and guests appreciate the free, guarded and easy-to-access parking facilities, though minor inconveniences like exposure to rain and limited parking options are mentioned.
For families, Wyndham Garden Cancun Downtown is highly recommended, offering spacious rooms, family-friendly amenities and a central location that simplifies outings. Despite a few remarks on noise and a lack of organized events for children, the hotel is noted for its accommodating atmosphere and suitability for family vacations.
In summary, Wyndham Garden Cancun Downtown offers a favorable stay with its prime location, clean and comfortable rooms, friendly staff and family-friendly amenities, despite some mixed experiences with dining, room maintenance and facilities.
Categories
4 Star
Accessible
Honeymoon
$
+9
Info
Summary of reviews
Aloft Cancun offers a vibrant and comfortable stay, appreciated by many for its ideal location in the heart of Cancun's bustling hotel zone. Guests have praised the hotel's proximity to the stunning public beaches, iconic nightlife venues like Coco Bongo, as well as a variety of restaurants and shopping areas. The convenience of nearby public transportation, supermarkets, and currency exchange services adds to the allure for travelers seeking both relaxation and exploration.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
Categories
Accessible
4 Star
Beach
$
Info
Summary of reviews
Krystal Urban Cancun & Beach Club, positioned in the vibrant heart of downtown Cancun, is hailed for its impeccable location which places guests within close proximity to key landmarks, numerous restaurants, the Las Americas mall and essential amenities like banks and convenience stores. Its accessibility to both urban attractions and the beach club in the hotel zone offers a perfect blend of city and beach experiences, highly appreciated by business travelers and those on shorter stays. The safe and quiet surroundings further enhance the stay, although the hustle and bustle of nearby streets may be a minor drawback for some.
The breakfast service garners many positive remarks for its quality and variety with terms like "delicious," "extensive," and "superb" frequently used. Many guests commend the buffet's wide selection of well-prepared food and the attentive staff. However, criticisms regarding limited variety, high cost and inconsistent breakfast schedules do exist. Nonetheless, a substantial number of visitors find the breakfast experience enjoyable and satisfying.
Dinner at the hotel has a diverse reception. Guests often laud the restaurant staff's service and the high quality of select dishes, such as ceviches and pork ribs, along with the pleasant dining ambiance created by features like waterfalls. Nevertheless, complaints about food pricing, occasional poor quality and long wait times for service suggest that improvements are needed to enhance the overall dining experience.
Guestrooms at the Krystal Urban Cancun & Beach Club receive mixed reviews. Positively, many guests find the rooms spacious, comfortable and clean with stunning views adding to their appeal. However, noise issues from air conditioning units and nearby bars, alongside maintenance concerns and occasional lapses in housekeeping, mar the experience for some. The lack of certain amenities and connectivity issues between rooms are also points of critique. Despite these issues, the friendliness and helpfulness of the staff in addressing concerns are appreciated.
Cleanliness at the hotel varies with some rooms and common areas being well-maintained and comfortable, while others suffer from inconsistent cleaning standards. Certain areas like hallways and the pool have occasional cleanliness issues and maintenance problems highlight the need for renovations. Positive mentions of specific housekeeping staff signal pockets of excellent service amidst the irregular standards.
The staff's hospitality is predominantly praised with many guests appreciating their friendliness and professionalism, especially in areas like the pool bar and housekeeping. However, experiences at the reception can be inconsistent with reports of slow service and occasional rudeness, indicating a need for enhanced training and customer service at the front desk.
WiFi service at the hotel has a split reception among guests. Some find it fast and reliable, suitable for work and leisure, while others experience poor connectivity and stability issues, highlighting a critical area for improvement.
The gym receives commendations for being well-equipped and modern, offering a satisfactory experience for fitness enthusiasts. Minor issues like inadequate air conditioning and early closure times are noted but do not significantly detract from the overall positive perception.
The pool area is a standout feature with guests frequently praising its ambiance, cleanliness and enjoyable atmosphere. However, minor complaints regarding occasional dirtiness, insufficient pool towels and the need for area renovations have been noted but do not overwhelmingly affect the positive reception of the pool.
Parking at the hotel is conveniently located and often secure but poses some hassles with complicated payment processes and maintenance issues, such as a malfunctioning parking elevator, suggesting areas for practical improvement.
Overall, Krystal Urban Cancun & Beach Club provides a strong guest experience with a notable location, good breakfast options and pleasant pool amenities while requiring attention to consistency in service, room maintenance and facility cleanliness.
The breakfast service garners many positive remarks for its quality and variety with terms like "delicious," "extensive," and "superb" frequently used. Many guests commend the buffet's wide selection of well-prepared food and the attentive staff. However, criticisms regarding limited variety, high cost and inconsistent breakfast schedules do exist. Nonetheless, a substantial number of visitors find the breakfast experience enjoyable and satisfying.
Dinner at the hotel has a diverse reception. Guests often laud the restaurant staff's service and the high quality of select dishes, such as ceviches and pork ribs, along with the pleasant dining ambiance created by features like waterfalls. Nevertheless, complaints about food pricing, occasional poor quality and long wait times for service suggest that improvements are needed to enhance the overall dining experience.
Guestrooms at the Krystal Urban Cancun & Beach Club receive mixed reviews. Positively, many guests find the rooms spacious, comfortable and clean with stunning views adding to their appeal. However, noise issues from air conditioning units and nearby bars, alongside maintenance concerns and occasional lapses in housekeeping, mar the experience for some. The lack of certain amenities and connectivity issues between rooms are also points of critique. Despite these issues, the friendliness and helpfulness of the staff in addressing concerns are appreciated.
Cleanliness at the hotel varies with some rooms and common areas being well-maintained and comfortable, while others suffer from inconsistent cleaning standards. Certain areas like hallways and the pool have occasional cleanliness issues and maintenance problems highlight the need for renovations. Positive mentions of specific housekeeping staff signal pockets of excellent service amidst the irregular standards.
The staff's hospitality is predominantly praised with many guests appreciating their friendliness and professionalism, especially in areas like the pool bar and housekeeping. However, experiences at the reception can be inconsistent with reports of slow service and occasional rudeness, indicating a need for enhanced training and customer service at the front desk.
WiFi service at the hotel has a split reception among guests. Some find it fast and reliable, suitable for work and leisure, while others experience poor connectivity and stability issues, highlighting a critical area for improvement.
The gym receives commendations for being well-equipped and modern, offering a satisfactory experience for fitness enthusiasts. Minor issues like inadequate air conditioning and early closure times are noted but do not significantly detract from the overall positive perception.
The pool area is a standout feature with guests frequently praising its ambiance, cleanliness and enjoyable atmosphere. However, minor complaints regarding occasional dirtiness, insufficient pool towels and the need for area renovations have been noted but do not overwhelmingly affect the positive reception of the pool.
Parking at the hotel is conveniently located and often secure but poses some hassles with complicated payment processes and maintenance issues, such as a malfunctioning parking elevator, suggesting areas for practical improvement.
Overall, Krystal Urban Cancun & Beach Club provides a strong guest experience with a notable location, good breakfast options and pleasant pool amenities while requiring attention to consistency in service, room maintenance and facility cleanliness.
Categories
4 Star
Accessible
Honeymoon
$
+11
Info
Fiesta Americana Cancun Villas is a resort located in the heart of Cancun's Hotel Zone, offering a vacation experience that combines traditional Mexican hospitality with modern spaces and amenities. Guests can enjoy spacious rooms and indulge in Mexican, Argentine and international cuisine at the resort's bars and restaurants, while also taking advantage of fun activities such as bingo by the pool, karaoke and snorkeling. The resort offers experiences in adventure, wellness, shopping, and golf, and is situated near the main attractions of Cancun, including natural attractions and unique Mayan culture. Amenities and services include complimentary Wi-Fi, a fitness center, 24/7 room service, a digital concierge, Uru Spa, and a Fiesta Kids Club for children aged 4 to 12.
Summary of reviews
Fiesta Americana Cancun Villas is a great choice for those looking for a convenient and peaceful location in Cancun. The hotel offers exceptional views of the pool and Caribbean sea with easy access to the beach and nearby amenities. While breakfast received mixed reviews, the dining experience and food quality were generally satisfactory. The rooms were spacious and clean, although some were outdated and in need of renovation. The staff were consistently praised for their friendliness and attentiveness. The pool and beach facilities were excellent with ample sunbeds and a children's pool available. The hotel is highly recommended for families with numerous family-oriented amenities and welcoming staff. The location is also convenient for guests who want to immerse themselves in the local nightlife, although some guests complained about the noisy party atmosphere at the RIU next door. While the hotel has received mixed reviews, it is a good option for those who want a decent and affordable resort with good amenities.
Categories
Accessible
4 Star
Beach
Categories
2
Map