Holiday Inn Asheville - Biltmore West by IHG is lauded for its strategically convenient location in West Asheville, offering easy access to major attractions like downtown Asheville and the Biltmore Estate. Guests appreciate the serene setting with picturesque mountain views alongside the urban convenience, making it an excellent choice for both exploring local attractions and unwinding in a beautiful environment.
The hotel excels in its provision of amenities, particularly with its breakfast offerings that are frequently praised for variety, taste, and quality. Guests enjoy a comprehensive buffet complemented by friendly and engaging staff, even though there is an additional charge for breakfast. The on-site dining experience extends to the dinner service, where delicious meals and attentive service in the restaurant and bar are noted as standout features.
Rooms are described as comfortable, clean, and modern, with spacious layouts and restful beds ensuring a relaxing stay. The hotel's cleanliness is consistently emphasized, with well-maintained rooms and common areas contributing to a quiet and inviting atmosphere. Travelers especially highlight the exceptional comfort of the beds, enhancing the overall restful experience.
The staff at the hotel receive high marks for their friendly and professional demeanor, significantly enhancing the overall hospitality experience. Attentive and accommodating, they contribute to a welcoming atmosphere from check-in to check-out. Additionally, the pool facilities offer enjoyment for families, with features like a heated indoor pool and hot tub providing relaxation and fun.
Families traveling with pets find the Holiday Inn Asheville - Biltmore West remarkably pet-friendly, benefiting from clean accommodations and well-maintained outdoor dog areas. The pool serves as an enjoyable hub for children, making the hotel an ideal choice for family stays.
Overall, the Holiday Inn Asheville - Biltmore West by IHG promises a pleasurable stay with its combination of an advantageous location, superb amenities, and excellent service, ensuring guests have an enjoyable and memorable experience.
Comfort Suites Outlet Center enjoys high praise for its prime location, just 10 minutes from downtown Asheville and close to major attractions like the Biltmore Estate. Its adjacent outlet mall makes it ideal for shopping enthusiasts, while the nearby food trucks and pet-friendly rooms cater to diverse guest needs. The area offers plenty of dining and shopping options, solidifying its reputation as a convenient and accessible stay whether for short-term or extended visits.
The complimentary breakfast receives numerous accolades, described as good to outstanding by many guests. The variety of options, including favorites like biscuits and sausage gravy, coupled with the clean and well-maintained breakfast area, makes for a satisfying start to the day. Some reviewers suggest improvements like fresher fruit, but overall, the breakfast experience is positive.
Rooms at the hotel are spacious, very clean and well-maintained, providing a comfortable stay that guests appreciate. While there are minor issues like occasional dissatisfaction with the bathroom or a slight smell, the overall room experience is favorable. The comfort of the bedding receives mixed reviews—though many find the beds exceptionally comfortable, others criticize them as hard and uncomfortable, highlighting an area for potential improvement.
Cleanliness is a standout feature throughout the hotel with both rooms and common areas consistently noted for their spotless condition. The staff further enhances the experience, frequently described as friendly, professional and exceptionally helpful. Specific employees, such as Diana, are mentioned for going above and beyond in service, contributing significantly to guest satisfaction.
Although the hotel records an average rating of about 7 to 8 out of 10, reflecting some moderate evaluations, the overall sentiment is positive. Comfort Suites Outlet Center meets the expectations of a three-star hotel, ensuring a comfortable and reasonably priced stay with ample amenities.
The Crowne Plaza Resort Asheville by IHG, has received mixed reviews with some guests disappointed and others praising the hotel's facilities and services. Positive reviews highlight the top-notch amenities, comfortable beds and recent updates to the hotel. The lobby and outdoor areas are also praised as great escapes from the city and there were no noise disruptions during stays. While some guests did not feel it was a true four-star hotel, others found it to be a good value for the money. Overall, the hotel offers a range of amenities and entertainment options, but travelers should be aware that it may not meet every expectation.
The Country Inn & Suites by Radisson Asheville River Arts District is highly praised by guests for its central and convenient location, offering easy access to downtown Asheville and attractions such as the Biltmore Estate and River Arts District. The complimentary shuttle service to downtown is particularly appreciated, simplifying travel for visitors. The hotel’s proximity to the freeway also allows for quick trips to hiking spots on the Blue Ridge. Despite some mentioning confusion around the entrance and the commercial area setting, the overall sentiment is that its centrality and accessibility are major plus points.
The breakfast provided at the hotel receives notably positive feedback, often described as excellent with a variety of hot and cold options. The breakfast area is clean, spacious and well laid out with some thoughtful touches like real dishes and silverware. Although there are occasional comments about the food variety or temperature, the overall consensus is that the breakfast surpasses typical hotel standards, making it a delightful start to the day for most guests.
Rooms at the hotel are consistently noted for their cleanliness, spaciousness and modern furnishings. Guests frequently commend the comfortable beds, modern decor and the room amenities such as ample charging ports. Suites, in particular, are appreciated for their size and separate seating areas. While a few guests mention minor issues like odors or maintenance glitches, the overwhelming majority find the rooms to be comfortable and well-maintained.
Cleanliness is a strong point for the hotel with guests repeatedly highlighting the pristine condition of both rooms and shared facilities. The housekeeping team receives accolades for their thorough and diligent service. Guests also appreciate the clean and inviting atmosphere with modern decor adding to a pleasant experience.
Staff at the Country Inn & Suites by Radisson Asheville River Arts District are frequently described as friendly, welcoming and helpful. Guest reviews often emphasize the professionalism and courtesy of the staff, contributing significantly to a positive stay. Although there are occasional mentions of busy periods affecting service, these instances are rare.
The free WiFi at the hotel generally meets guest expectations with stable and reliable connections. While a small number of guests report issues with speed or connectivity, the majority find the service sufficient for their needs.
The gym, though a bit small, is well-maintained and equipped with modern exercise machines, which many guests appreciate. The pool area is another popular feature, especially noted for its cleanliness and warm, inviting atmosphere. Families, in particular, find the pool to be a hit, often highlighting it as a highlight of their stay.
Families also find the hotel to be a great choice, appreciating the spacious rooms and kid-friendly environment. The hotel’s amenities and friendly service create a comfortable setting for family vacations and reunions.
Regarding the three-star rating, the hotel meets and even surpasses expectations, offering a clean, comfortable and modern experience. Its location and value, especially with the inclusion of breakfast and shuttle service, make it a wise choice for travelers.
For business travelers, the hotel’s convenient location, well-equipped meeting rooms and free breakfast add to its appeal, making it suitable for both business stays and meetings.
The Renaissance Asheville Downtown Hotel stands out as an inviting destination for travelers seeking to explore the vibrant heart of Asheville. Guests repeatedly praise its prime downtown location, which offers convenient access to popular attractions, restaurants, breweries, and shops, encouraging exploration on foot. The hotel complements this accessibility with clean and comfortable accommodations, enhanced by stunning views from rooms and the consistently friendly and responsive staff.
The breakfast experience offers a delightful start to the day for many guests, particularly with the combination of a buffet and made-to-order omelettes. While there are mixed feelings about the variety and pricing, the quality service remains a highlight. Dinner at the hotel features the Writer’s Bistro, noted for its inviting atmosphere and commendable staff, though the menu's lighter options spur guests to venture out, aided by the hotel's central location.
Visitors find the rooms spacious and modern, equipped with floor-to-ceiling windows and plush beds, bolstered by high praise for the pillows. The emphasis on cleanliness across various areas of the hotel, including pet-friendly rooms, further contributes to a pleasant stay. Although some areas require updates, the overall upkeep receives positive mentions.
Staff members are consistently recognized for their outstanding service, providing a welcoming and accommodating environment. Guests appreciate the team's efficiency and eagerness to assist, enhancing their overall experience through thoughtful interactions and gestures.
The hotel boasts a delightful indoor heated saltwater pool, appreciated for its spaciousness and warmth, alongside a hot tub and fitness amenities, though occasional closures for maintenance are noted. The comfortable beds receive commendations for their soft mattresses, adding to the restful sleep experience.
Additionally, the Renaissance Asheville Downtown Hotel's pet-friendly approach is celebrated by guests, coupled with reasonable fees and convenient access to green spaces. This amenity, along with the flexibility to store bicycles in rooms, resonates with travelers seeking a comprehensive and enjoyable stay in Asheville.
Candlewood Suites - Asheville Downtown by IHG, is an ideal choice for travelers seeking an exceptional location, cleanliness and comfort. The hotel's convenient location near popular attractions, highways and restaurants makes it a favorite among guests. The spacious, modern and well-appointed rooms with fully equipped kitchens and comfortable beds add to the allure of the hotel. The cleanliness of both the rooms and the entire facility is highly praised with guests feeling comfortable and safe. Additionally, the friendly and helpful staff, who consistently receive positive feedback from guests, goes above and beyond to ensure a lovely stay. Despite a few minor complaints, Candlewood Suites - Asheville Downtown by IHG ranks highly in all categories and is an excellent choice for travelers looking for an enjoyable and comfortable stay in Asheville.
The Omni Grove Park Inn in Asheville is a must-visit hotel for those seeking amazing views and a historic setting. Guests were blown away by the breathtaking mountain views and stunning scenery surrounding the property. The hotel's outdoor verandas provided the perfect place to enjoy a cocktail and take in the gorgeous view of the mountains. Visitors also appreciated the hotel's proximity to downtown Asheville with opportunities for dining, shopping and exploring just a short distance away. The breakfast options were fabulous with guests raving about the very good buffet and exceptional brunch. The selection of outstanding restaurants on-site provided a fantastic dinner experience with great food and a choice of restaurants on the main floor. The staff was incredibly friendly and accommodating with visitors consistently praising their professionalism and willingness to go above and beyond to accommodate guests. The spa was a must-visit for guests seeking to pamper themselves with world-class amenities and top-notch customer service. The beds were extremely comfortable with heavenly mattresses and perfect pillows. The resort is decorated beautifully with an abundance of open fireplaces that create a stunning Thanksgiving/Christmas vibe. The Omni Grove Park Inn is simply an absolutely amazing hotel that radiates luxury and is a must-visit for anyone interested in exploring Asheville's rich history. Couples have raved about their experiences here, from celebrating their 50th wedding anniversary to enjoying a few days together, making it the perfect destination for a romantic getaway.