4-Star HotelNovotel Lugano Paradiso is appreciated for its modern amenities and family-friendly environment. The rooms are equipped with cable channels along with a mini-fridge-bar, coffee and tea making facilities. It offers comfortable accommodations and a range of facilities suitable for both leisure and business travelers.
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Summary of reviews related to the '4 Star' categoryNovotel Lugano Paradiso is consistently recognized as a four-star hotel offering a range of amenities and quality service expected from its rating. The family rooms are notably spacious at 25m² and come equipped with four beds, catering well to larger groups or families. Guests appreciate the excellent service provided, echoing the well-executed and thoughtfully planned design of the hotel.
However, while the hotel is acknowledged as a four-star establishment, some reviewers feel that certain aspects do not quite meet the high expectations associated with this rating. Remarks include the use of paper cups instead of porcelain or stoneware and the overall facilities that some guests consider lacking for a property of this caliber. The restaurant receives mixed feedback, though some believe it upholds the four-star standard.
In terms of value, opinions vary. The hotel is described as generally fitting within the four-star range, yet several guests find it overpriced, hinting that the price may be on the higher side compared to what is typically expected for a hotel of this rating. Despite these criticisms, overall, the Novotel Lugano Paradiso maintains the quality and service level that aligns with its four-star designation.
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